Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TSB-0124-11 | 09/06/2011 | 10042602 | Toyota: as a result of fuel cut logic, some vehicles may exhibit one or both conditions listed-engine rpm decrease (300-700 rpm) while cruising at 40 mph; releasing accelerator pedal at highway speeds, slight delayed/reduced engine braki | 12/20/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 09/01/2012 | 11000 | ||
| 2011 toyota corolla: have had car aligned 2 times due to excessive pulling to the right, therefore tires have worn unevenly and now need to be replaced at 17,000 miles. the edges of the tires wore out before 11,000 miles. i addressed the issue to the dealership, who at first told me i had to pay for the alignment; then i was told it would be aligned under warranty. it had to be aligned a scond time due to continuous pulling to the right. the dealership says i have to pay for tires out-of-pocket, even though i think toyota should at least pro-rate a new set of tires. second issue is the engine running rough and unevenly. it idles rough, and since i paid to have the injectors cleaned, it gets worse gas mileage than ever. i now have the car in the dealership shop again to fix the idle. they just called and said the y had to replace and reset the engine control module. i expected the car to perform better and tires to last more than a year, as i purchased the car dec. 2012. | |||
| 08/29/2011 | 200 | 1 | |
| Approx. a week after this vehicle was purchased it was involved in a crash on 08/29/2011. this vehicle was crashed due to an higher than usual rev which delays the time for a vehicle to come to a stop. the rev on this vehicle does not decline sometimes when releasing the accelerator. the vehicle came with toyota car so i have went to the toyota dealership many times to have a multi point inspection and they said everything was perfectly fine. they were unable to duplicate the issue. feeling like there is nothing i could do i gave up and just continued to drive it with extra caution and make payments on my lease till the term was over. about a year later at 11,000 on my recent service visit the toyota mechanic told me i needed new brakes. he stated that this was unusual at this mileage and brakes should be fine, but on my car the brakes were completely gone. now i have about 12,800 miles, and the engine revving is starting to interfere with my ability to control the speed of my vehicle. the excessive engine rev is the culprit that causes my brakes being used heavily. after i release the accelerator the car continues to accelerate and the brake has to work extra hard to stop the car. i have contacted south east toyota finance and they just empathized with my situation. when i went to the dealership the mechanic took three hours to look at the car and referred me to a sales representative who tried to sell me a new 2013 toyota corolla to resolve the issue. i refused to buy a new car and left the dealership. i am not an mechanic but i suspect it has something to do with the computer that controlling the speed, which is causing my speed to not decrease. this causes the brakes to take an extra load and causes first and second gear to conflict at times. this issue is getting worse as times goes by. *tr | |||
| 08/29/2011 | 200 | ||
| Approx. a week after this vehicle was purchased it was involved in a crash on 08/29/2011. this vehicle was crashed due to an higher than usual rev which delays the time for a vehicle to come to a stop. the rev on this vehicle does not decline sometimes when releasing the accelerator. the vehicle came with toyota car so i have went to the toyota dealership many times to have a multi point inspection and they said everything was perfectly fine. they were unable to duplicate the issue. feeling like there is nothing i could do i gave up and just continued to drive it with extra caution and make payments on my lease till the term was over. about about a year later at 11,000 on my recent service visit the toyota mechanic told me i needed new brakes. he stated that this was unusual at this mileage and brakes should be fine, but on my car the brakes were completely gone. now i have about 12,800 miles, and the engine revving is starting to interfere with my ability to control the speed of my vehicle. the excessive engine rev is the culprit that causes my brakes being used heavily. after i release the accelerator the car continues to accelerate and the brake has to work extra hard to stop the car. i have contacted south east toyota finance and they just empathized with my situation. when i went to the dealership the mechanic took three hours to look at the car and referred me to a sales representative who tried to sell me a new 2013 toyota corolla to resolve the issue. i refused to buy a new car and left the dealership. i am not an mechanic but i suspect it has something to do with the computer that controlling the speed, which is causing my speed to not decrease. this causes the brakes to take an extra load and causes first and second gear to conflict at times. this issue is getting worse as times goes by. | |||
| 07/11/2012 | 31000 | ||
| Tl- the contact owns a 2011 toyota corolla. the contact stated that while driving approximately 50 mph the engine rpms decreased to 300 and the brakes failed to respond. the contact mentioned that he had to apply excessive pressure to the brake pedal in order to stop the vehicle. the vehicle was taken to the dealer who performed the technical service bulletin repair under nhtsa item number: 10042602 (engine and engine cooling:engine) which included re-flashing the computer. the vehicle was repaired. the approximate failure mileage was 31,000. pmb | |||
| 07/11/2012 | 31000 | ||
| Tl- the contact owns a 2011 toyota corolla. while driving approximately 50 mph the rpm reading decreased to 300 rpm's and the brakes were hesitant to respond. the contact applied excessive pressure to the brake pedal in order to stop the vehicle. the vehicle was taken to the dealer for diagnostic. the technician performed the technical service bulletin repair under the nhtsa item number : 10042602 (engine and engine cooling:engine) which included re-flashing the computer. the vehicle was repaired. the approximate failure mileage was 31,000. da | |||
| 03/01/2011 | 13000 | ||
| Tl- the contact owns a 2011 toyota corolla. the contact stated that while driving 5 mph, the passenger noticed a burning smell as black smoke began to emit from the hood, followed by flames. the fire department was called and extinguished the fire. the vehicle was towed to the contact's residence. the dealer was notified and stated that while the vehicle was under warranty the fire was not their problem and referred the contact to the manufacturer. the manufacturer was notified and offered no assistance. the vehicle had not been repaired. the failure and current mileages were 13,000. the vin was not available. kmj | |||
| ENGINE AND ENGINE COOLING | |||
| 09/30/2011 | 15 | ||
| Since leasing this brand new 2011 corolla, i noticed that at speeds between 40mph and 60mph the car would feel as if it was decelerating, akin to being buffeted by strong headwinds, although the speed did not reflect it. i drive mostly around a city that has many zones where the speed limit is 40mph, so i was experiencing this phenomenon a lot. by the time i had 250 miles on the car, i knew that it was not just a quirk, and i made an appointment to take the car to the service department at the dealership. the person who booked me in for service said that he had never heard about this issue, but i had done some research and saw that many 2011 corolla owners are complaining of the same problem. i told him to check online. i also complained about appalling mileage - i was averaging less than 20mpg - and he said that he would get their technicians to focus on the two issues. within 30 minutes he was back to say that not only had he found the deceleration issue online, he found it on toyota's own service website, and he told me that the company had issued an official service bulletin. it is not showing that one was issued on this site, but i have seen it, and the dealership were able to reprogram the car's computer (they called it a flash). the conclusion was that the poor gas mileage was being caused by the mistiming, and should be addressed by the software update. if you are experiencing this issue, call your dealership and demand that they find the bulletin on toyota's own site. it's there! my car is now driving much better and the gas mileage is improving...slowly. | |||
| 03/31/2011 | 50 | ||
| I picked up this new lease car march 8, 2011 & noticed this issue at the end of march with about 50 miles on the odometer; car now has 1000 miles on the odometer.. i noticed that always around 40 mph the engine almost stops as if i were driving standard shift (which i am not) & someone downshifted into another gear, or if the speed control was on (never use it) & it came out of the set speed.. the first time it happened i kind of ignored it but then when it happened again i stopped at the dealer gettel toyota where i picked up this lease car & the person in the service department told me not to worry about it that the vehicle was getting used to my driving habits & that if something were wrong engine/dash lights would go on (pp).. so i went my way keeping his words in mind.. this problem still exists with 1000 miles on the odometer & while i was concerned about it i didn't raise any red flags until now i see i am not the only toyota corolla owner having this issue which leads me to think its another toyota design flaw.. i learned that term design flaw from toyota when i had my 2007 corolla & filed many lemon law complaints on it & toyota would repeat those words in their responses since toyota doesn't participate in lemon law negotiations they told me.. i have been leasing cars since 2002 & this is my second toyota lease which i wasn't going to do again since i had so many problems with my 2007 corolla but i liked the design of the newer model & couldn't beat the deal toyota kept giving me to take another car from them.. now that i am reading about other owners having this same issue of the speed deceleration i am concerned that there may be a design flaw with the transmission or engine mechanics.. although this doesn't happen all of the time it does consistently happen at 40 mph & is quite noticeable since the car almost jerks forward when it occurs.. | |||
| 04/01/2011 | |||
| My brand new car (53 miles on it) seems to loose power when you are driving at 40 to 50 mph. i have my foot on the accelerator maintaining the speed and it feels as if someone else is stepping on the brake. you can feel the surge of the power loss .it drops quickly by itself. also when maintaing the speed of 60 to 65 on the freeway i will let off the accelertor and my car maintains that speed as if i had the cruise control on.it drives qiute a distance before ever slowing down. i took it to dealer but they said nothing was wrong. because i know there is a problem!!!!! and if they took it for a drive as they said they did (several times) there is no way they could not have noticed the bogging down of the engine. | |||
| 07/01/2011 | 100 | ||
| My new 2011 corolla le might have a safety defect in the transmission or fuel system. whether at freeway or local, i can feel the pull-back while driving. accordingly, the rpm was found to be fluctuated between 100-400rpm dropping instantly (1-2s). it happened a lot. subsequently, the dealer service technicians duplicated my concern (sudden pull-back). they even found the pull-back (or rpm drops down suddenly) in cruise control at 60 miles. then they opened the case and got the field technical specialists check this problem. it takes one week and the report said that other vehicles are checked and same things observed. this vehicle was operated as designed and no repair necessary. but the weird thing is that the service manager (he is the only one that has communicated between these specialists and me) they told me that they also think something was wrong (possible software). they offered me a couples of month payment credit (700-1000$). and they told the service manager that they can't fix it and have to have that done in japan. it takes a while. now the service manager recommended me to claim to the toyota customer service and get my money back. but the toyota case manager is bad. he insisted that in toyota's position, nothing was wrong. he declined my request. now, it is still in the processing. but i am afraid that it is hard to get my money back. i also found the same complaint online. please have a check. see the power train: automatic transmission: http://www.arfc.org/complaints/2011/toyota/corolla/ | |||