Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | |||||
| T-SB-0200-11 | 12/16/2011 | 10044158 | Toyota: water intrusion into charcoal canister. some vehicles may exhibit a mil 'on' condition. to address the condition , the fuel pipe protector has been updated. *js | 05/16/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 09/30/2011 | 15 | ||
| Since leasing this brand new 2011 corolla, i noticed that at speeds between 40mph and 60mph the car would feel as if it was decelerating, akin to being buffeted by strong headwinds, although the speed did not reflect it. i drive mostly around a city that has many zones where the speed limit is 40mph, so i was experiencing this phenomenon a lot. by the time i had 250 miles on the car, i knew that it was not just a quirk, and i made an appointment to take the car to the service department at the dealership. the person who booked me in for service said that he had never heard about this issue, but i had done some research and saw that many 2011 corolla owners are complaining of the same problem. i told him to check online. i also complained about appalling mileage - i was averaging less than 20mpg - and he said that he would get their technicians to focus on the two issues. within 30 minutes he was back to say that not only had he found the deceleration issue online, he found it on toyota's own service website, and he told me that the company had issued an official service bulletin. it is not showing that one was issued on this site, but i have seen it, and the dealership were able to reprogram the car's computer (they called it a flash). the conclusion was that the poor gas mileage was being caused by the mistiming, and should be addressed by the software update. if you are experiencing this issue, call your dealership and demand that they find the bulletin on toyota's own site. it's there! my car is now driving much better and the gas mileage is improving...slowly. | |||
| 10/09/2011 | 100 | ||
| At speeds generally above 40 mph the engine constantly surges. it surges even while on cruise control. the surges are accompanied by a fluctuation of 400 rpms. one one occasion, i was slowing in traffic on the highway while it was surging - i had to apply more pressure on the brakes as at that very moment it was on an increase in rpm's. | |||
| 07/04/2011 | |||
| I purchased my 2011 toyota s model on july 4th 2011. on the drive home i noticed a dragging feeling but thought maybe it was me at first getting used to the car. but on a daily basis the car would randomly pull back, so i started to pay attention and noticed that pretty randomly but mostly between 40 -60 mph the car rpm's would drop anywhere between 200-600 rpm's (quick jump down) and then back up causing the car to drag as if the break was applied. this is going on a level road at a constant speed - this is not normal an doesn't feel safe. i took it to the dealer and they couldnt find the problem (suprise, surprise)! i told them there was definately a problem and i didnt feel comfortable driving my kids around in it. they asked me to come back and test drive with the technician which i did. the tech noticed and felt the problem- they kept the car for about 1 week and called me back and said toyota knows of this problem and is diligently working on it that it had something to do with a flash drive but that toyota was being evasive on their answers. i called the dealer back about 2 weeks later and they did not respond to me. this car is so annoying to drive and doesn't feel safe at all. i called toyota corporate and filed another claim and was told i would be contacted in 48 hours- this did not happen. i am very frustrated, there is obviously a problem here and i have never driven a car that does this. i owned a corolla dx before and i loved that car but i bought it in 1993. this problem has to get fixed, if they know about it what could be taking so long to come up with solution. are they going to wait until someone is killed (i.e.the prius situation surging forward)? not acceptable! | |||
| 07/01/2011 | 100 | ||
| My new 2011 corolla le might have a safety defect in the transmission or fuel system. whether at freeway or local, i can feel the pull-back while driving. accordingly, the rpm was found to be fluctuated between 100-400rpm dropping instantly (1-2s). it happened a lot. subsequently, the dealer service technicians duplicated my concern (sudden pull-back). they even found the pull-back (or rpm drops down suddenly) in cruise control at 60 miles. then they opened the case and got the field technical specialists check this problem. it takes one week and the report said that other vehicles are checked and same things observed. this vehicle was operated as designed and no repair necessary. but the weird thing is that the service manager (he is the only one that has communicated between these specialists and me) they told me that they also think something was wrong (possible software). they offered me a couples of month payment credit (700-1000$). and they told the service manager that they can't fix it and have to have that done in japan. it takes a while. now the service manager recommended me to claim to the toyota customer service and get my money back. but the toyota case manager is bad. he insisted that in toyota's position, nothing was wrong. he declined my request. now, it is still in the processing. but i am afraid that it is hard to get my money back. i also found the same complaint online. please have a check. see the power train: automatic transmission: http://www.arfc.org/complaints/2011/toyota/corolla/ | |||
| 03/28/2011 | 2500 | ||
| Toyota corolla throttle sticks regularly, no incident but very scary to drive. | |||