Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| TSB-0087-12 | 06/13/2012 | 10045140 | Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe | 08/21/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 08/29/2011 | 200 | 1 | |
| Approx. a week after this vehicle was purchased it was involved in a crash on 08/29/2011. this vehicle was crashed due to an higher than usual rev which delays the time for a vehicle to come to a stop. the rev on this vehicle does not decline sometimes when releasing the accelerator. the vehicle came with toyota car so i have went to the toyota dealership many times to have a multi point inspection and they said everything was perfectly fine. they were unable to duplicate the issue. feeling like there is nothing i could do i gave up and just continued to drive it with extra caution and make payments on my lease till the term was over. about a year later at 11,000 on my recent service visit the toyota mechanic told me i needed new brakes. he stated that this was unusual at this mileage and brakes should be fine, but on my car the brakes were completely gone. now i have about 12,800 miles, and the engine revving is starting to interfere with my ability to control the speed of my vehicle. the excessive engine rev is the culprit that causes my brakes being used heavily. after i release the accelerator the car continues to accelerate and the brake has to work extra hard to stop the car. i have contacted south east toyota finance and they just empathized with my situation. when i went to the dealership the mechanic took three hours to look at the car and referred me to a sales representative who tried to sell me a new 2013 toyota corolla to resolve the issue. i refused to buy a new car and left the dealership. i am not an mechanic but i suspect it has something to do with the computer that controlling the speed, which is causing my speed to not decrease. this causes the brakes to take an extra load and causes first and second gear to conflict at times. this issue is getting worse as times goes by. *tr | |||
| 08/29/2011 | 200 | ||
| Approx. a week after this vehicle was purchased it was involved in a crash on 08/29/2011. this vehicle was crashed due to an higher than usual rev which delays the time for a vehicle to come to a stop. the rev on this vehicle does not decline sometimes when releasing the accelerator. the vehicle came with toyota car so i have went to the toyota dealership many times to have a multi point inspection and they said everything was perfectly fine. they were unable to duplicate the issue. feeling like there is nothing i could do i gave up and just continued to drive it with extra caution and make payments on my lease till the term was over. about about a year later at 11,000 on my recent service visit the toyota mechanic told me i needed new brakes. he stated that this was unusual at this mileage and brakes should be fine, but on my car the brakes were completely gone. now i have about 12,800 miles, and the engine revving is starting to interfere with my ability to control the speed of my vehicle. the excessive engine rev is the culprit that causes my brakes being used heavily. after i release the accelerator the car continues to accelerate and the brake has to work extra hard to stop the car. i have contacted south east toyota finance and they just empathized with my situation. when i went to the dealership the mechanic took three hours to look at the car and referred me to a sales representative who tried to sell me a new 2013 toyota corolla to resolve the issue. i refused to buy a new car and left the dealership. i am not an mechanic but i suspect it has something to do with the computer that controlling the speed, which is causing my speed to not decrease. this causes the brakes to take an extra load and causes first and second gear to conflict at times. this issue is getting worse as times goes by. | |||
| 07/12/2011 | 16 | ||
| Tl- the contact owns a 2011 toyota corolla. the contact stated the vehicle failed to decelerate after releasing the accelerator pedal. the contact mentioned that he had to engage the brakes in order for the vehicle to decelerate. the vehicle was taken to the dealer who diagnosed that the wiring harness and speed sensors needed to be replaced. the remedy failed to repair the problem. the manufacturer was made aware of the failure who sent an engineer to inspect the vehicle. the engineer was unable to diagnose the failure. the vehicle was taken to an independent mechanic who diagnosed that the ignition failed. the failure mileage was 16 and the current mileage was 17,000.pmb | |||
| 07/12/2011 | 16 | ||
| Tl- the contact owns a 2011 toyota corolla. the contact stated the vehicle does not slow down when they release the gas. the contact stated that they have to press the brake pedal several times in order to get the vehicle to start to slow down. the contact took the vehicle to the dealer and the wire harness and speed sensors were replaced. the contact stated that this did not correct the failure. the contact stated that toyota sent an engineer to inspect the vehicle, but they did not determine what caused the failure. the contact took the vehicle to a repair shop and the pulled the error codes and it stated that there was an ignition failure. the failure mileage was 16 and the current mileage was 17,000.rl | |||
| 07/17/2011 | 28 | ||
| Tl* the contact owns a 2011 toyota corolla. the contact was traveling 15 mph when the vehicle decelerated independently as the accelerator pedal was being depressed. the contact also confirmed that the vehicle accelerated when the brakes were depressed and the key was hot while in the ignition. the vehicle was taken to the dealer. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 28 and the current mileage was 20,000. | |||
| 07/17/2011 | 28 | ||
| Tl- the contact owns a 2011 toyota corolla. the contact was traveling 15 mph when the vehicle decelerated independently as the accelerator pedal was being depressed. the contact also confirmed that the vehicle accelerated when the brakes were depressed and the key was hot while in the ignition. the vehicle was taken to the dealer. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 28 and the current mileage was 20,000. kmj | |||
| 07/17/2011 | 28 | ||
| Tl- the contact owns a 2011 toyota corolla. the contact was traveling 15 mph when the vehicle decreased acceleration despite the accelerator pedal being depressed. the contact also confirmed the vehicle accelerated when the brakes were depressed and the key was hot while in the ignition. the vehicle was taken to the dealer. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 28 and the current mileage was 20,000. rds | |||
| 09/01/2011 | |||
| More noticeable at highway speeds. take foot off accelerator pedal, car maintains constant speed as if cruise control in engaged (cruise control was not activated). unable to coast to reduce speed. have to firmly press break pedal to disengage. taken to dealer for service. toyota servicing dealer advised me that the care was operating properly and that this was a designed safety feature. | |||
| 06/01/2011 | 4000 | ||
| Tl- the contact owns a 2011 toyota corolla. while driving at approximately 45 mph the vehicle began to jerk back and forth while decelerating. the failure occurred constantly and was more noticeable at speeds between 40-50 mph. the vehicle was taken to the dealer for diagnostic. the technician was unable to duplicate the failure. the vehicle was not repaired. the approximate failure mileage was 4,000. ds | |||
| 07/01/2011 | 200 | ||
| Tl* the contact owns a 2011 toyota corolla. the contact stated that while driving approximately 40-60 mph and releasing, the accelerator pedal was release but the vehicle did not decrease in speed. the vehicle was taken to a dealer where they advised him that the vehicle was performing in that manner for economical reasons. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 200. | |||
| 07/01/2011 | 200 | ||
| Tl- the contact owns a 2011 toyota corolla. the contact stated that while driving approximately 40-60 mph and releasing, the accelerator pedal was release but the vehicle did not decrease in speed. the vehicle was taken to a dealer where they advised him that the vehicle was performing in that manner for economical reasons. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 200. kmj | |||
| 07/01/2011 | 200 | ||
| Tl-the contact owns a 2011 toyota corolla. the contact stated that while driving approximately 40 to 60 mph and releasing his foot from the accelerator pedal it would not slow down it would remain at that speed. the vehicle was taken to a dealer and they advised him that it was doing it for economical reasons. the vehicle had not been repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 200. tb | |||
| 11/23/2011 | 200 | ||
| This is a new car purchase (w/200 mi). at 60-75 mph (and noticeable also at slower speeds on other roads) on the freeway the car's steering wanders all over the road, it cannot stay on a straight line even if the steering wheel is not moved. trucks passing by do not appear to greatly effect steering. wind was not an issue. this, not a looseness but rather inaccurate steering, causes a wandering which is very dangerous as the car will wander into another lane or off the road into a potentia crash. the driver is 57, with 200-300k miles driving experience in mercedes to bmw to volvos to gm to other toyotas to ford cars - w/o an accident. this is a real and serious problem which may cause deaths. there appears to be little control between the steering wheel and the steering. the tires have the proper air pressure (goodyear). i repeat, this is the most dangerous new car i have driven since 1968. that's problem #1. problem #2, a lesser problem but also ridiculous.. is the accelerator pedal. you cannot keep the speed constant at 45-50 mph. holding the accelerator steady the engine speed, as shown in the tachometer ,wildly jumps up and down at will, intermittantly, rpm going from 1600 to 2200. if you hold steady it drops to 1600, if you then depress the pedal the smallest possine about, it jumps to 2200, then back to 1600. other times the same action works as you would expect a linear press on the accelerator would command a linear increase in speed. the engine/transmission speed control is all over the place with no feedback to the driver. look... i have examined this on empty roads. it's the most ridicululous control system i have ever used. it's not acceptable and it's potentially dangerous. i cannot believe it would pass safety standards> please correct these 2 issues before deaths occur. i will swear to this. | |||
| 10/12/2011 | 10 | ||
| Just leased a 2011 toyota corolla. when at a steady cruising speed, anywhere above 35, there is a scary intermittent dragging or resistance, and then surge in speed, along with crazy fluctuation in rpm | |||
| 03/31/2011 | 50 | ||
| I picked up this new lease car march 8, 2011 & noticed this issue at the end of march with about 50 miles on the odometer; car now has 1000 miles on the odometer.. i noticed that always around 40 mph the engine almost stops as if i were driving standard shift (which i am not) & someone downshifted into another gear, or if the speed control was on (never use it) & it came out of the set speed.. the first time it happened i kind of ignored it but then when it happened again i stopped at the dealer gettel toyota where i picked up this lease car & the person in the service department told me not to worry about it that the vehicle was getting used to my driving habits & that if something were wrong engine/dash lights would go on (pp).. so i went my way keeping his words in mind.. this problem still exists with 1000 miles on the odometer & while i was concerned about it i didn't raise any red flags until now i see i am not the only toyota corolla owner having this issue which leads me to think its another toyota design flaw.. i learned that term design flaw from toyota when i had my 2007 corolla & filed many lemon law complaints on it & toyota would repeat those words in their responses since toyota doesn't participate in lemon law negotiations they told me.. i have been leasing cars since 2002 & this is my second toyota lease which i wasn't going to do again since i had so many problems with my 2007 corolla but i liked the design of the newer model & couldn't beat the deal toyota kept giving me to take another car from them.. now that i am reading about other owners having this same issue of the speed deceleration i am concerned that there may be a design flaw with the transmission or engine mechanics.. although this doesn't happen all of the time it does consistently happen at 40 mph & is quite noticeable since the car almost jerks forward when it occurs.. | |||
| 07/05/2011 | 560 | ||
| I purchased a new 2011 toyota corolla, and immediately noticed an issue with vehicle speed control. the vehicle maintains speed/rpm even after removing your foot from the accelerator. the issue is most visible when the car is travelling in excess of 40 mph and the transmission is in the highest gear. according to the dealer this is expected behavior. in my view it is a significant safety issue since the car does now slow down. this issue is not sporadic, but rather persistent... it always behaves this way. | |||
| 07/12/2011 | 5000 | ||
| 2011 toyota corolla maintains the speed/rpm when the foot is off the accelerator pedal. it happens at all speed, but it mostly visible at 60mph and above. the car will maintain the speed, as if the cruise control was engaged! when going downhill, even braking is not enough and i had to resolt to placing automatic transmission into neutral, in order to drop the speed. lawrence toyota (nj) technician/mechanic test drove my car and confirmed that vehicle was not operating normally. yet, after they (dealership) contacted toyota support in california, i was told that vehicle operates normally?! toyota refuses to take responsibility and fix/recall 2011 corolla's. this is a big safety issue. someone will crash their car and possibly die because the car won't decelerate, when foot is of the accelerator pedal. here is a link to a forum where owners of 2011 toyota corolla describe exactly the same safety issue with the car. http://www.corollaforum.com/showthread.php?p=285#post285 | |||
| 07/05/2011 | 560 | ||
| I purchased a new 2011 toyota corolla, and immediately noticed an issue with vehicle speed control. the vehicle maintains speed/rpm even after removing your foot from the accelerator. the issue is most visible when the car is travelling in excess of 40 mph and the transmission is in the highest gear. according to the dealer this is expected behavior. in my view it is a significant safety issue since the car does now slow down. this issue is not sporadic, but rather persistent... it always behaves this way. | |||
| 07/12/2011 | 5000 | ||
| 2011 toyota corolla maintains the speed/rpm when the foot is off the accelerator pedal. it happens at all speed, but it mostly visible at 60mph and above. the car will maintain the speed, as if the cruise control was engaged! when going downhill, even braking is not enough and i had to resolt to placing automatic transmission into neutral, in order to drop the speed. lawrence toyota (nj) technician/mechanic test drove my car and confirmed that vehicle was not operating normally. yet, after they (dealership) contacted toyota support in california, i was told that vehicle operates normally?! toyota refuses to take responsibility and fix/recall 2011 corolla's. this is a big safety issue. someone will crash their car and possibly die because the car won't decelerate, when foot is of the accelerator pedal. here is a link to a forum where owners of 2011 toyota corolla describe exactly the same safety issue with the car. http://www.corollaforum.com/showthread.php?p=285#post285 | |||
| 06/03/2011 | 875 | ||
| Tl-the contact owns a 2011 toyota corolla. the contact stated the engine speed increase and decrease when driving. when the vehicle decrease in speed the accelerator pedal becomes harder to push down in order to move the vehicle. the vehicle was taken back to the dealer who inspected and test the failure but could not find the problem. a representative was also sent by the manufacturer who tests the vehicle but could not find the failure. the manufacturer was contacted once again and stated they will be sending another person to check on the failure. the failure mileage was 875....mw | |||
| 07/12/2011 | 5000 | ||
| 2011 toyota corolla maintains the speed/rpm when the foot is off the accelerator pedal. it happens at all speed, but it mostly visible at 60mph and above. the car will maintain the speed, as if the cruise control was engaged! when going downhill, even braking is not enough and i had to resolt to placing automatic transmission into neutral, in order to drop the speed. lawrence toyota (nj) technician/mechanic test drove my car and confirmed that vehicle was not operating normally. yet, after they (dealership) contacted toyota support in california, i was told that vehicle operates normally?! toyota refuses to take responsibility and fix/recall 2011 corolla's. this is a big safety issue. someone will crash their car and possibly die because the car won't decelerate, when foot is of the accelerator pedal. here is a link to a forum where owners of 2011 toyota corolla describe exactly the same safety issue with the car. http://www.corollaforum.com/showthread.php?p=285#post285 | |||
| 06/03/2011 | 875 | ||
| Tl-the contact owns a 2011 toyota corolla. the contact stated the engine speed increase and decrease when driving. when the vehicle decrease in speed the accelerator pedal becomes harder to push down in order to move the vehicle. the vehicle was taken back to the dealer who inspected and test the failure but could not find the problem. a representative was also sent by the manufacturer who tests the vehicle but could not find the failure. the manufacturer was contacted once again and stated they will be sending another person to check on the failure. the failure mileage was 875....mw | |||
| 07/12/2011 | 5000 | ||
| 2011 toyota corolla maintains the speed/rpm when the foot is off the accelerator pedal. it happens at all speed, but it mostly visible at 60mph and above. the car will maintain the speed, as if the cruise control was engaged! when going downhill, even braking is not enough and i had to resolt to placing automatic transmission into neutral, in order to drop the speed. lawrence toyota (nj) technician/mechanic test drove my car and confirmed that vehicle was not operating normally. yet, after they (dealership) contacted toyota support in california, i was told that vehicle operates normally?! toyota refuses to take responsibility and fix/recall 2011 corolla's. this is a big safety issue. someone will crash their car and possibly die because the car won't decelerate, when foot is of the accelerator pedal. here is a link to a forum where owners of 2011 toyota corolla describe exactly the same safety issue with the car. http://www.corollaforum.com/showthread.php?p=285#post285 | |||
| 06/03/2011 | 875 | ||
| Tl-the contact owns a 2011 toyota corolla. the contact stated the engine speed increase and decrease when driving. when the vehicle decrease in speed the accelerator pedal becomes harder to push down in order to move the vehicle. the vehicle was taken back to the dealer who inspected and test the failure but could not find the problem. a representative was also sent by the manufacturer who tests the vehicle but could not find the failure. the manufacturer was contacted once again and stated they will be sending another person to check on the failure. the failure mileage was 875....mw | |||
| 07/12/2011 | 5000 | ||
| 2011 toyota corolla maintains the speed/rpm when the foot is off the accelerator pedal. it happens at all speed, but it mostly visible at 60mph and above. the car will maintain the speed, as if the cruise control was engaged! when going downhill, even braking is not enough and i had to resolt to placing automatic transmission into neutral, in order to drop the speed. lawrence toyota (nj) technician/mechanic test drove my car and confirmed that vehicle was not operating normally. yet, after they (dealership) contacted toyota support in california, i was told that vehicle operates normally?! toyota refuses to take responsibility and fix/recall 2011 corolla's. this is a big safety issue. someone will crash their car and possibly die because the car won't decelerate, when foot is of the accelerator pedal. here is a link to a forum where owners of 2011 toyota corolla describe exactly the same safety issue with the car. http://www.corollaforum.com/showthread.php?p=285#post285 | |||
| 06/03/2011 | 875 | ||
| Tl-the contact owns a 2011 toyota corolla. the contact stated the engine speed increase and decrease when driving. when the vehicle decrease in speed the accelerator pedal becomes harder to push down in order to move the vehicle. the vehicle was taken back to the dealer who inspected and test the failure but could not find the problem. a representative was also sent by the manufacturer who tests the vehicle but could not find the failure. the manufacturer was contacted once again and stated they will be sending another person to check on the failure. the failure mileage was 875....mw | |||
| 06/10/2011 | 1921 | ||
| Around 250-300 miles i went over a dip in the road at about 40 mph and went to hit the brakes while taking a turn that was approaching a stoplight when the brakes would not let me push them down and would give me feedback as if abs was active. after a couple seconds i was able to reapply pressure to the brakes to stop. this happened a total of eight times in 2,100 miles. the car has been in some close calls, and all the incidents happened after hitting a dip while trying to reduce my speed from over 50 mph to the time of hitting the dips. it feels like abs is activating, and in turn not allowing me to apply pressure to the brakes. another incident happened as i was going down the freeway approaching traffic and i went over a dip on the freeway and the brakes would not allow me to stop for about a couple of seconds. i regained brakes with enough time to make a stop, but i would say it was a safe stop. i had another incident where the brakes failed as i was exiting a freeway and i would not apply my brakes for the first turn, and i could only apply pressure to the brakes after i started to enter the second turn coming within inches of colliding the car in front of me. these near accidents were enough for me to report it to toyota. after bringing it to toyota, they tested the car for 15 miles and told me it was functioning as it was engineered to. i am positive that this car is not safe to drive. i bought it on 5/23/11 with 10 miles on it, and drove it a total of 2,150 miles. | |||
| 04/01/2011 | 56 | ||
| Intermittent deceleration issue: while driving and i take my foot off the gas to slow down, the car maintains the speed and does not decelerate until i put my foot on the brake, sometimes i have to pump brake to bring speed down. for lack of better description, it feels like the car is on cruise control. i have been back to the toyota dealer three times and after test driving and running diagnostic testing, was told this is | |||
| 02/01/2011 | 55 | ||
| Tl* the contact owns a 2011 toyota corolla. the contact was driving approximately 55 mph and as he removed his foot from the accelerator pedal in anticipation that the vehicle would decelerate, the vehicle continued to maintain speed. the vehicle was taken to the dealer and they explained to the contact that the failure was a normal occurrence for the vehicle when driving with the cruise control engaged. in addition, the contact stated that when driving downhill with the cruise control activated, the vehicle would decelerate abnormally, causing a slight jerk. the vehicle was not repaired. the failure mileage was 800 and current mileage was approximately 5,600. | |||
| 02/01/2011 | 55 | ||
| Tl- the contact owns a 2011 toyota corolla. the contact stated that while driving approximately 55 mph, the contact would take his foot off the accelerator in the anticipation that the vehicle would slow down, but it does not slow down. the vehicle was taken to a dealer and they explained to the contact that it was normal procedure for the vehicle. also, while in cruise control going in a decline, the vehicle would back off which cases the vehicle to give a small jerk. the failure mileage was 800 and current mileage was approximately 5600. nw | |||