Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
13V014000Southeast Toyota Distributors, LLC V (Vehicle)3235MFRTOYOTA MOTOR CORPORATION01/16/201301/17/2013
Defect SummarySoutheast toyota distributors, llc (set) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 tacoma, 4runner, camry, camry hybrid, prius, and rav4; model year 2009-2010 avalon, fj cruiser, and highlander hybrid; model year 2010-2013 model year corolla, sienna and tundra; model year 2009-2013 highlander and venza; model year 2012 prius v; and model year 2010-2012 sequoia. during modification by set to include accessories such as leather seat covers, seat heaters or headrest dvd systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence SummaryIf the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. this could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Corrective SummarySoutheast toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. the recall is expected to begin during january 2013. owners may contact southeast toyota at 1-800-301-6859.
NotesOwners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
TSB-0212-1210/31/201210050699Toyota: there are not diagnostic trouble codes (dtcs) stored in srs system due to a condition where srs mil illuminates, intermittently and airbag sensor assembly, in center, will be replace. deployment of airbag will not be affect in a c02/06/2013
TSB-0122-1109/06/201110042555Toyota: information provided for replacing the seat covers for vehicles equipped with side airbags. *pe12/16/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
02/20/20138000
 I believe there is a serious safety issue related to the placement of the air bag sensor. my wife and a co-workers wife were involved in an accident that severely deformed the front of a 2012 toyota corolla without triggering the airbag sensor.
08/28/201220000
 Tl-the contact rented a 2012 toyota corolla. the contact stated that while driving 35 mph the vehicle in the left lane proceeded to enter the right lane, the contact swerved off the road to avoid a crash. as a result, she crashed head on into a pole and the driver frontal air bag failed to deploy causing the contact head to hit the steering. the contact sustained injuries to the head, face, left shoulder, ribs, legs, and abdomen. the vehicle was destroyed. a police report was filed. the approximate failure and current mileage was 20,000. pmb
08/28/201220000
 Tl-the contact rented a 2012 toyota corolla. the contact stated that while driving in the right lane, the vehicle in the left lane proceeded to enter the right lane, the contact swerved off the road to avoid a head on collision and crashed head on into a pole at 35mph. the driver frontal air bag failed to deploy causing the contact head to hit the steering. the contact received injuries to the head, face, left hand shoulder, ribs, legs, and abdomen. the vehicle was destroyed. the south carolina police department was present. the approximate failure and current mileage was 20,000. li
06/15/201293501
 The driver fell asleep at the wheel, awoke and tried to correct his lane position. upon his attempt, the car could not be stabilized or controlled. this was a front end crash at a speed of approximately 50 - 55 mph going through a chain link fence, hitting hundreds of stacked lobster crates (like hitting a brick wall). the car was completely totaled, the driver had seat belt on. not one air bag deployed. the driver side mirror smashed through the driver side window and a piece of wooden lobster crate with nails came through the front windshield and into the vehicle. this caused serious injury to the driver, sever facial and elbow lacerations, and major amounts of glass fragments in his body. the driver was the only individual in the vehicle. *tr
06/15/20129350
 The driver fell asleep at the wheel, awoke and tried to correct his lane position. upon his attempt, the car could not be stablized or controlled. this was a front end crash at a speed of approximately 50 - 55 mph going through a chain link fence, hitting hundreds of stacked lobster crates (like hitting a brick wall). the car was completely totaled, the driver had seat belt on. not one air bag deployed. the driver side mirror smashed through the driver side window and a piece of wooden lobster crate with nails came through the front windshield and into the vehicle. this caused serious injury to the driver, sever facial and elbow lacerations, and major amounts of glass fragments in his body. the driver was the only individual in the vehicle.