Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 12/10/2012 | 3 | 08/10/2011 | |
| 2012 toyota corolla. consumer writes in regards to vehicle sudden acceleration and steering problems. *smd the consumer stated when she slowed/braked for a dip in the road, the vehicle surged and then idled at a speed of 10-15 mph, without her applying the gas pedal. the consumer stated due to the sudden acceleration and high idle she had to use her brake and put the vehicle into neutral in order to de- accelerate. also, the vehicle would veer to the left, which made the steering hard to correct. the tires were balanced and checked. | |||
| 10/30/2012 | 6780 | 1 | |
| At highway speeds when there is any kind of wind (eg. head wind, cross wind, tail wind), the vehicle is almost uncontrollable and changes direction without driver input. ***very dangerous***. notified dealer at 5k service and was told there was too much air pressure in tires. the change of air pressure by the dealer made no difference, and i have experimented with higher, lower, and 35 psi in all four tires. without winds, the car drives absolutely straight and stable on the same roads that i drive daily. i do not feel safe and don't believe i will keep this otherwise nice car for very long. *tr | |||
| 09/19/2012 | 300 | 1 | |
| At speeds above 60mph on interstate driving, vehicle feels like it is being blown all over the road. very hard to keep vehicle centered in lane even on non windy dry condition days. something in steering seems to be cause of problem. vehicle does not feel safe above 60mph on interstate highways. vehicle seems to blow to the right and left and very hard to stay in lane. *tr | |||
| 10/30/2012 | 6780 | ||
| At highway speeds when there is any kind of wind (eg. head wind, cross wind, tail wind), the vehicle is almost uncontrollable and changes direction without driver input. ***very dangerous***. notified dealer at 5k service and was told there was too much air pressure in tires. the change of air pressure by the dealer made no difference, and i have experimented with higher, lower, and 35 psi in all four tires. without winds, the car drives absolutely straight and stable on the same roads that i drive daily. i do not feel safe and don't believe i will keep this otherwise nice car for very long. | |||
| 09/19/2012 | 300 | ||
| At speeds above 60mph on interstate driving, vehicle feels like it is being blown all over the road. very hard to keep vehicle centered in lane even on non windy dry condition days. something in steering seems to be cause of problem. vehicle does not feel safe above 60mph on interstate highways. vehicle seems to blow to the right and left and very hard to stay in lane. | |||
| 10/30/2012 | 6780 | ||
| At highway speeds when there is any kind of wind (eg. head wind, cross wind, tail wind), the vehicle is almost uncontrollable and changes direction without driver input. ***very dangerous***. notified dealer at 5k service and was told there was too much air pressure in tires. the change of air pressure by the dealer made no difference, and i have experimented with higher, lower, and 35 psi in all four tires. without winds, the car drives absolutely straight and stable on the same roads that i drive daily. i do not feel safe and don't believe i will keep this otherwise nice car for very long. | |||
| 09/19/2012 | 300 | ||
| At speeds above 60mph on interstate driving, vehicle feels like it is being blown all over the road. very hard to keep vehicle centered in lane even on non windy dry condition days. something in steering seems to be cause of problem. vehicle does not feel safe above 60mph on interstate highways. vehicle seems to blow to the right and left and very hard to stay in lane. | |||
| 08/01/2012 | 4250 | ||
| Tl- the contact owns a 2012 toyota corolla. the contact stated that the steering wheel made a rubbing noise while it was turning. the vehicle was taken to the dealer who stated that it was normal for the steering wheel to make that noise. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 4,250 and the current mileage was 4,500. rvk | |||
| 08/01/2012 | 4250 | ||
| Tl-the contact owns a 2012 toyota corolla. the contact stated that the steering made a rubbing noise while turning. the vehicle was taken to the dealer advised that it was normal for the steering to make the rubbing noise while turning. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 4,250 and the current mileage was 4,500. li | |||
| 08/02/2012 | 6000 | 1 | |
| Approximately 10 working days have past after arbitration of the eps(electric power steering) of my 2012 toyota corolla s in which today in the mail came the denial. i entered into a claim to have don mcgill toyota of houston purchase this car back. please everyone, the eps system is not a component you have to adjust your level of driving experience to suit theirs. the eps is unsafe and will cause an accident, it's a shame that a death or bloodshed is the only means by which toyota will open their eyes! sadly though it is often how the consumer at the end of the day has his voice heard.. the steering system on this vehicle can be down right dangerous! you are foolish to buy this car and this is my lesson learned. heed this warning for anyone wanting to purchase this automobile. i am no longer a loyal toyota customer and the care at which those that represent the automaker afford their customers. i look forward to the day i can rid my hands of this potentially lethal automobile with it's uncontrollable steering system. *tr | |||
| 08/02/2012 | 6000 | ||
| Approximately 10 working days have past after arbitration of the eps(electric power steering) of my 2012 toyota corolla s in which today in the mail came the denial. i entered into a claim to have don mcgill toyota of houston purchase this car back. please everyone, the eps system is not a component you have to adjust your level of driving experience to suit theirs. the eps is unsafe and will cause an accident, it's a shame that a death or bloodshed is the only means by which toyota will open their eyes! sadly though it is often how the consumer at the end of the day has his voice heard.. the steering system on this vehicle can be down right dangerous! you are foolish to buy this car and this is my lesson learned. heed this warning for anyone wanting to purchase this automobile. i am no longer a loyal toyota customer and the care at which those that represent the automaker afford their customers. i look forward to the day i can rid my hands of this potentially lethal automobile with it's uncontrollable steering system. | |||
| 03/02/2012 | 5 | 1 | |
| I purchases a new 2012 toyota corolla this year. on (first day) the way home from the dealer i noticed the vehicle tends to sway in the freeway. it feels similar to driving on a windy day. i am concerned about the safety of the vehicle. i have taken the vehicle to the dealer two times, however, the problems still persists. what rights does the customer have in these types of circumstances? *tr | |||
| 03/02/2012 | 5 | ||
| I purchases a new 2012 toyota corolla this year. on (first day) the way home from the dealer i noticed the vehicle tends to sway in the freeway. it feels similiar to driving on a windy day. i am concerned about the safety of the vehicle. i have taken the vehicle to the dealer two times, however, the problems still persists. what rights does the customer have in these types of circumstances? | |||
| 06/23/2012 | 320 | ||
| Vehicle steering has poor on-center feel. when vehicle is driven over 30 mph, the wheel can be turned an inch right or left of center and it will not return. this results in additional driver fatigue from steering corrections to overcome the dead spot near center. bright colored and chrome trim panels near gear shift console cause distracting glare under bright sunny conditions | |||
| 05/28/2012 | 3800 | ||
| This is the second time i report this issue. i logged 1,500miles roundtrip from houston to el paso. this is also the 4th longest trip i have taken in this car. the problem is the steering is dangerous over 65+ mph! the front end of the car feels like it floats at highway speeds. i have zero feeling of the road from my hands to the wheels. the car tracks and never stays true on the road. this is constant and not intermittent which means i am focusing more on the steering issue then on the traffic. i am either overcompensating for any slight movement of the steering wheel to barely touching the wheel to keep this car remotely driving straight in the center of the lane, and that doesn't help! it worsens at speeds of 75+mph. someone is going to get hurt! please recall this eps system now!!! | |||
| 05/21/2012 | 50 | ||
| I test drove a new 2012 toyota corolla le today and was surprised to find that, at freeway speeds (65 mph), the steering did not track well (likes to drift sideways, but only slightly) and my constant steering corrections seemed to jerk the vehicle (and driver) side to side slightly. the slightest steering corrections caused my body to jerk slightly with the car (maybe it's caused by a tight suspension combined with tight steering). this jerking was not a comfortable feeling. you need to be very steady on the steering wheel to avoid what seems to me like the car's overcorrective steering. i tried to be as steady as i possibly could and kept it under reasonable control and was reasonably comfortable, but in my opinion, this car has some steering problems (steering is too responsive and possibly overcorrects). when i got to a toll booth off ramp, i was leaning over and reaching for my wallet when i overcorrected the steering and it scared me a lot. that has never happened to me before. at lower speeds the corolla seemed to steer ok. i own a 99 buick and have never felt this jerky/overcorrective steering. i also test drove a 2012 honda civic and did not notice any kind of steering problem like the corolla's, although even the civic had faster steering response than my 99 buick and i had to get used to it. i am not affiliated with either company and my comments here are fact. one concern that i have is when the road is icy or covered with snow, i would worry that the jerking could break the tires free from a slippery surface and cause a loss of control. | |||