Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
12/07/2012590001
 The foot rest broke free of its attachments and shifted to the right under the brake pedal. *tr
02/11/2010306001
 2008 fj cruiser footrest on left side of driver floorboard broke loose and can interfere with safe operation of other driver's pedals. failure occurred at 30,600 miles. danger avoided by immediately pulling over to safe area and removing broken footrest from driver's area. dealer called immediately and replacement to follow. photos of this are available. *tr
09/28/2008180001
 Half of my 2008 fj cruiser needed to be repainted due to cracking and flaking off of the paint. *tr
12/19/200895121
 Had vehicle lifted by toyota and paid toyota for this modification. approx 10 month later i showing sign of fenders bulging and tearing. they had me sign a wavier that warranty may not cover modifications after accepting vehicle. yet there having vehicles lifted and put on there lot to sell. i have talked to many others who have this problem some lifted some not. also toyota have a upgraded the parts to fix problem .which i have pictures of. the problem is frame flexes to much and rips in wrinkle zones on vehicle for frontal crashes. i uses vehicle for trail riding and hunting . and i also own 2 other 4x4 ford, jeep and have no body tearing on them. *tr
STRUCTURE - BODY
01/03/201246000
 The vehicle developed a bulge on the driver side engine bay fender apron. i have seen many online and met others in person who share this problem on the fj cruisers. this concerns me because i feel that the structural integrity of the vehicle is now compromised and don't know how this will affect the safety of my vehicle in the event of a crash.
07/15/2009197441
 2008 toyota fj cruiser, inner fender apron bulges in crumple zone's. this vehicle is used as a daily driver and has been off road for approximately 30 of the 19744 miles that are currently on it. my vehicle is very well maintained and not abused. this is a very common problem with the fj cruiser model, so much as toyota has redesigned this part of the body structure 3 times. i feel strongly that this defect will endanger the safety of my self and children should i be involved in a front end collision. pleas do your do diligence and investigate this issue. toyota generally will do nothing about this issue and will blame it on abuse or misuse. *tr
07/18/200974181
 Drivers side inner fender crumple zone has bulges protruding into the engine compartment. *tr
01/01/2008150001
 Over the life of the vehicle, cracks have developed in the front inner fender structure, which have now turned into large splits in the crumple zones. the cause is a result of body movement between the frame and body. toyota has denied warranty coverage due to large tires installed on vehicle, yet has redesigned the inner fender structure of these vehicles three times due to this same issue with stock vehicles. as the tears in the fender structure progress, the front clip of the vehicle has begun to drift, and the hood gap and fender gaps are shifting. i am concerned with the safety of the vehicle and how collision standards will be affected with the crumple zones cracked. *tr
04/15/200948001
 2008 fj cruiser, 4800 miles, manual trans, no modifications, passenger side fender inner is collapsing (cracks in the steel fender inner and gross deformation of the sheet metal) within the engine bay in area of crumple zone creases/gussets. my concern is that the crash worthiness of the vehicle has been decreased. additionally there is a major hood alignment issue . hood alignment problems can be directly related to hood latch failures which could cause injury to both the vehicle occupant as well as pose a hazard to others on the road. the dealer was not able to diagnose the fender crack or hood alignment problems and provide a countermeasure/repair and claims that they have not previously seen these failures. *tr
03/26/2009180001
 Bulging inner fender , fj cruiser 08. *tr
01/17/2009250001
 Fj cruiser front inner fender is bulging out into the engine compartment. it appears the front body (hood + fenders) is constructed with too thin a gauge of steel causing excessive front body panel flexing and it's giving out at the weakest point. i have not done anything at this point to correct it as i just noticed it and i'm now monitoring its progression. i am concerned that the bulging will progress into the sheet metal ripping as it has done on other fj cruisers thus reducing the effectiveness of the engineered crumple zone. this is my daily driver and i transport my children (currently 3 and 5 yrs.) on a daily basis. should i be concerned? *tr
01/29/2009157001
 Inner fender panel buckling above wheel well, on passenger side. happened under normal driving conditions. crack on outside fender also. buckle leads to large 3-5 inch crack, affect hood closure and secureness of hood. *tr
11/11/200848001
 2008 toyota fj cruiser is experiencing inner fender bulging. this started occurring shortly after buying the vehicle. the vehicle currently has 4800 miles. this problem has been well documented and in most cases does not stop until the inner fender is cracked all the way through. obviously, there is some sort of design flaw. *tr
09/23/2008150001
 2008 fj cruiser has traveled approximately 150 miles off road on established trails and 15000 miles on paved roads. there are tears in the inner fender aprons in the crumple zone and the nose of the body appears to be sagging down. the passenger side door is impinged and paint is chipping off when it is opened. the rips formed spontaneously, there has been no collision or impact on the vehicle. the tears are through metal running from the top of the crumple zone to about a half inch before the bottom of the crumple zone, the tear is about 6 inches from the back of the engine bay. *tr
09/23/2008150471
 I own a 2008 toyota fj cruiser and have driven both on and off road since february of 2008. i have noticed a popping sound when opening the passenger side door, when the dealership went to look at why this was happening they discovered that the inner fender apron in the engine bay was buckled and torn in the crumple zone even though i have never struck anything with my vehicle, not the ground, not another car, nothing. the rips run from the top of the crumple zone to approximately one half inch from the bottom, the top of the tear is folding forward so that the tear has resulted in an opening in the shape of a v, i assume this shift is what is causing the door impingement against the quarterpanel. *tr
STRUCTURE - FRAME AND MEMBERS
06/20/201118000
 2008 toyota fj cruiser has cracks on the inner fender wells. i am a member of an online community and it is well documented that in many fjs cracks develop on the inner fender wells.
12/19/200895121
 Had vehicle lifted by toyota and paid toyota for this modification. approx 10 month later i showing sign of fenders bulging and tearing. they had me sign a wavier that warranty may not cover modifications after accepting vehicle. yet there having vehicles lifted and put on there lot to sell. i have talked to many others who have this problem some lifted some not. also toyota have a upgraded the parts to fix problem .which i have pictures of. the problem is frame flexes to much and rips in wrinkle zones on vehicle for frontal crashes. i uses vehicle for trail riding and hunting . and i also own 2 other 4x4 ford, jeep and have no body tearing on them. *tr