Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 09/01/2010 | 2000 | 1 | |
| When the vehicle reaches 65 mph the steering wheel shakes. not a uncontrollable shake but its felt and it can be seen if the steering wheel is released. shake continues up until about 70 mph. have installed new tires and wheels with repeated balancing, but shaking continues. *tr | |||
| 02/08/2010 | 5000 | 1 | |
| Severe steering wheel vibration between speeds of 55-70 mph. steering wheel will shimmy when traveling between the speeds of 55-70 mph. has been a problem since new. toyota dealer notified 3 times so far. they performed road force balance and alignment. shimmy still present. was told that they all do this and it is normal. shimmy is so bad at time that vehicle feels unsafe to drive during these episodes, prompting me to quickly, sometimes unsafely slow down to below 55 mph. this has occurred in heavy traffic on highways and is definitely unsafe. *tr | |||
| 09/01/2010 | 2000 | 1 | |
| When the vehicle reaches 65 mph the steering wheel shakes. not a uncontrollable shake but its felt and it can be seen if the steering wheel is released. shake continues up until about 70 mph. have installed new tires and wheels with repeated balancing, but shaking continues. *tr | |||
| 02/08/2010 | 5000 | 1 | |
| Severe steering wheel vibration between speeds of 55-70 mph. steering wheel will shimmy when traveling between the speeds of 55-70 mph. has been a problem since new. toyota dealer notified 3 times so far. they performed road force balance and alignment. shimmy still present. was told that they all do this and it is normal. shimmy is so bad at time that vehicle feels unsafe to drive during these episodes, prompting me to quickly, sometimes unsafely slow down to below 55 mph. this has occurred in heavy traffic on highways and is definitely unsafe. *tr | |||
| 09/01/2010 | 2000 | ||
| When the vehicle reaches 65 mph the steering wheel shakes. not a uncontrolable shake but its felt and it can be seen if the steering wheel is released. shake continues up until about 70 mph. have installed new tires and wheels with repeated balancing, but shaking continues. | |||
| 02/08/2010 | 5000 | 1 | |
| Severe steering wheel vibration between speeds of 55-70 mph. steering wheel will shimmy when traveling between the speeds of 55-70 mph. has been a problem since new. toyota dealer notified 3 times so far. they performed road force balance and alignment. shimmy still present. was told that they all do this and it is normal. shimmy is so bad at time that vehicle feels unsafe to drive during these episodes, prompting me to quickly, sometimes unsafely slow down to below 55 mph. this has occurred in heavy traffic on highways and is definitely unsafe. *tr | |||
| 09/01/2010 | 2000 | ||
| When the vehicle reaches 65 mph the steering wheel shakes. not a uncontrolable shake but its felt and it can be seen if the steering wheel is released. shake continues up until about 70 mph. have installed new tires and wheels with repeated balancing, but shaking continues. | |||
| 02/08/2010 | 5000 | 1 | |
| Severe steering wheel vibration between speeds of 55-70 mph. steering wheel will shimmy when traveling between the speeds of 55-70 mph. has been a problem since new. toyota dealer notified 3 times so far. they performed road force balance and alignment. shimmy still present. was told that they all do this and it is normal. shimmy is so bad at time that vehicle feels unsafe to drive during these episodes, prompting me to quickly, sometimes unsafely slow down to below 55 mph. this has occurred in heavy traffic on highways and is definitely unsafe. *tr | |||
| 02/08/2010 | 5000 | ||
| Severe steering wheel vibration between speeds of 55-70 mph. steering wheel will shimmy when travelling between the speeds of 55-70 mph. has been a problem since new. toyota dealer notified 3 times so far. they erformed road force balance and alignment. shimmy still present. was told that they all do this and it is normal. shimmy is so bad at time that vehicle feels unsafe to drive during these episodes, prompting me to quickly, sometimes unsafely slow down to below 55 mph. this has occured in heavy traffic on highways and is definitely unsafe. | |||
| 01/18/2012 | 31000 | ||
| I have a copied a post i found regarding 2007 fj's, as i had the same problem with my '07 fj, and after 6 months of repairs and no solutions, i traded it in for a 2010 fj, and now i'm having the same exact problems, as described below: i have a 2007 toyota fj. the steering seems terribly weak and unpredictable. i've had the wheels aligned three times, but the problem continues. toyota says the there is no issue but that the steering on this style vehicle is just sensitive. while i really enjoy the vehicle, i'm always on full alert when driving knowing that at any given time, the steering may suddenly take the vehicle left or right with no predictability. i have never experienced a newer vehicle that requires so much attention to the steering. it may go left or right when the roadway surface changes, when encountering uneven roadway surfaces, when transitioning from wet to dry or ice to clear pavement, or for seemingly no reason at all. often i find myself actually counter steering (inputting opposite tension on the wheel) to keep the vehicle from going leaving the lane i'm traveling in. it is very unpredictable while changing lanes. as i begin a slow move to an adjacent lane, the steering may suddenly just pull me over to which i then have to counter steer to keep from going too far. i took my 2010 fj to a toyota dealer where i bought it here in abq, and they said they couldn't find anything wrong, of course. they said they would file a complaint with toyota headquarters and sent me on my way. with my '07 fj i had the front brakes done, all new lug nuts, new tires, new shocks and struts, 7 alignments, and 3 rotation and balances (on the new tires), all within only six months using 5 different shops, and it still wasn't fixed. i am very unhappy and do not feel safe on the road in my 2010 fj. please help. | |||
| 04/02/2012 | |||
| This vehilce can not maintain safe highway speeds of 55 mph due to severe wheel shimmy. i have ask day toyota, and spitzer toyota and i get the same results, nothing can be done. i have been told it is the tires. i have replace both wheel and tires and have the same result. i have done research on toyota forums and the 2010 and new toyota fj cruisers are having a problem, and toyota will not do anything on this saftey issue. my concern i losing control at highway speeds. | |||
| 01/18/2012 | 31000 | ||
| I have a copied a post i found regarding 2007 fj's, as i had the same problem with my '07 fj, and after 6 months of repairs and no solutions, i traded it in for a 2010 fj, and now i'm having the same exact problems, as described below: i have a 2007 toyota fj. the steering seems terribly weak and unpredictable. i've had the wheels aligned three times, but the problem continues. toyota says the there is no issue but that the steering on this style vehicle is just sensitive. while i really enjoy the vehicle, i'm always on full alert when driving knowing that at any given time, the steering may suddenly take the vehicle left or right with no predictability. i have never experienced a newer vehicle that requires so much attention to the steering. it may go left or right when the roadway surface changes, when encountering uneven roadway surfaces, when transitioning from wet to dry or ice to clear pavement, or for seemingly no reason at all. often i find myself actually counter steering (inputting opposite tension on the wheel) to keep the vehicle from going leaving the lane i'm traveling in. it is very unpredictable while changing lanes. as i begin a slow move to an adjacent lane, the steering may suddenly just pull me over to which i then have to counter steer to keep from going too far. i took my 2010 fj to a toyota dealer where i bought it here in abq, and they said they couldn't find anything wrong, of course. they said they would file a complaint with toyota headquarters and sent me on my way. with my '07 fj i had the front brakes done, all new lug nuts, new tires, new shocks and struts, 7 alignments, and 3 rotation and balances (on the new tires), all within only six months using 5 different shops, and it still wasn't fixed. i am very unhappy and do not feel safe on the road in my 2010 fj. please help. | |||
| 04/02/2012 | |||
| This vehilce can not maintain safe highway speeds of 55 mph due to severe wheel shimmy. i have ask day toyota, and spitzer toyota and i get the same results, nothing can be done. i have been told it is the tires. i have replace both wheel and tires and have the same result. i have done research on toyota forums and the 2010 and new toyota fj cruisers are having a problem, and toyota will not do anything on this saftey issue. my concern i losing control at highway speeds. | |||
| 01/18/2012 | 31000 | ||
| I have a copied a post i found regarding 2007 fj's, as i had the same problem with my '07 fj, and after 6 months of repairs and no solutions, i traded it in for a 2010 fj, and now i'm having the same exact problems, as described below: i have a 2007 toyota fj. the steering seems terribly weak and unpredictable. i've had the wheels aligned three times, but the problem continues. toyota says the there is no issue but that the steering on this style vehicle is just sensitive. while i really enjoy the vehicle, i'm always on full alert when driving knowing that at any given time, the steering may suddenly take the vehicle left or right with no predictability. i have never experienced a newer vehicle that requires so much attention to the steering. it may go left or right when the roadway surface changes, when encountering uneven roadway surfaces, when transitioning from wet to dry or ice to clear pavement, or for seemingly no reason at all. often i find myself actually counter steering (inputting opposite tension on the wheel) to keep the vehicle from going leaving the lane i'm traveling in. it is very unpredictable while changing lanes. as i begin a slow move to an adjacent lane, the steering may suddenly just pull me over to which i then have to counter steer to keep from going too far. i took my 2010 fj to a toyota dealer where i bought it here in abq, and they said they couldn't find anything wrong, of course. they said they would file a complaint with toyota headquarters and sent me on my way. with my '07 fj i had the front brakes done, all new lug nuts, new tires, new shocks and struts, 7 alignments, and 3 rotation and balances (on the new tires), all within only six months using 5 different shops, and it still wasn't fixed. i am very unhappy and do not feel safe on the road in my 2010 fj. please help. | |||
| 04/02/2012 | |||
| This vehilce can not maintain safe highway speeds of 55 mph due to severe wheel shimmy. i have ask day toyota, and spitzer toyota and i get the same results, nothing can be done. i have been told it is the tires. i have replace both wheel and tires and have the same result. i have done research on toyota forums and the 2010 and new toyota fj cruisers are having a problem, and toyota will not do anything on this saftey issue. my concern i losing control at highway speeds. | |||
| 01/18/2012 | 31000 | ||
| I have a copied a post i found regarding 2007 fj's, as i had the same problem with my '07 fj, and after 6 months of repairs and no solutions, i traded it in for a 2010 fj, and now i'm having the same exact problems, as described below: i have a 2007 toyota fj. the steering seems terribly weak and unpredictable. i've had the wheels aligned three times, but the problem continues. toyota says the there is no issue but that the steering on this style vehicle is just sensitive. while i really enjoy the vehicle, i'm always on full alert when driving knowing that at any given time, the steering may suddenly take the vehicle left or right with no predictability. i have never experienced a newer vehicle that requires so much attention to the steering. it may go left or right when the roadway surface changes, when encountering uneven roadway surfaces, when transitioning from wet to dry or ice to clear pavement, or for seemingly no reason at all. often i find myself actually counter steering (inputting opposite tension on the wheel) to keep the vehicle from going leaving the lane i'm traveling in. it is very unpredictable while changing lanes. as i begin a slow move to an adjacent lane, the steering may suddenly just pull me over to which i then have to counter steer to keep from going too far. i took my 2010 fj to a toyota dealer where i bought it here in abq, and they said they couldn't find anything wrong, of course. they said they would file a complaint with toyota headquarters and sent me on my way. with my '07 fj i had the front brakes done, all new lug nuts, new tires, new shocks and struts, 7 alignments, and 3 rotation and balances (on the new tires), all within only six months using 5 different shops, and it still wasn't fixed. i am very unhappy and do not feel safe on the road in my 2010 fj. please help. | |||
| 04/02/2012 | |||
| This vehilce can not maintain safe highway speeds of 55 mph due to severe wheel shimmy. i have ask day toyota, and spitzer toyota and i get the same results, nothing can be done. i have been told it is the tires. i have replace both wheel and tires and have the same result. i have done research on toyota forums and the 2010 and new toyota fj cruisers are having a problem, and toyota will not do anything on this saftey issue. my concern i losing control at highway speeds. | |||
| 02/15/2011 | 2000 | ||
| Steering wheel vibrates and shakes at random times between 50 and 60 mph. | |||
| 08/02/2010 | 500 | ||
| Vehicle exhibits steering shimmy between 40-60 mph. dealer has replaced 4 sets of lt tires and 1 set or rims. after each new set of tires and a fresh road force balance the tires and a few hundred miles of driven the shimmy would come back. the vehicle's door place card for the tires says 33psi and 35psi in two different stickers. the tires would self destruct within a few thousand miles and the dealer was unable to balance them again. this is a result of underin-flation for e rated tires. toyota has since changed the psi to 46 vs 35 via a recall. in many cases the ecu needs to be replaced in order for this recall to be performed. toyota motor sales is refusing to perform this recall going back to 2008 on vehicles not running the oe tire. even if it is e rated. this created a serious safety hazard. running under-inflated tires will heat up and risk a blow out. running the nhtsa psi of 46 will cause the current toms to fail and defeats the whole mandated tpms system. | |||
| 05/16/2010 | 4300 | ||
| My truck speed was 60-65 mph and my steering wheel began wobbling. i took it to dealer and they said nothing was wrong. last week i serviced my truck and rotated and balanced the tires. still same steering wheel wobbling. in high speed my steering wheel feels very loose. i don't know if there is a power steering problem or just simple tire balance. other problem is my brakes. when i was driving down the road, i lightly pressed the brake to stop and driver side wheel hit a pot hole deep around 2 inches, then my truck didn't stop where i waned it to stop. it happens only at certain times. if i hit a pot hole or bump pressing brake. | |||
| 10/01/2010 | 500 | ||
| 2010 fj cruiser steering wheel shake/vibration. only occurs when driving the vehicle between 55 mph and 65 mph. driving the vehicle on identical road conditions below 55 mph or above 65 mph does not cause the steering wheel to shake/vibrate. steering wheel shake/vibration occurs during the above mentioned speeds, regardless of road conditions. dealer claims this is normal and refuses to address safety issue. steering wheel shake/vibration occurs even with different tire/wheel combinations. | |||