Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
WHEELS
NCC-B0B-13812/21/201110044075Toyota: information is provided regarding racing development (trd) off road wheels and tires that fails to meet tire pressure monitoring system (tpms). *pe05/09/2012
TT-0049-1010/01/201010037249Ready05/16/2011
TT-0049-1010/01/201010037249Toyota: on some 2010 fj cruiser vehicles there may be a tire/wheel vibration at freeway speeds. *rm05/16/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
01/18/201231000
 I have a copied a post i found regarding 2007 fj's, as i had the same problem with my '07 fj, and after 6 months of repairs and no solutions, i traded it in for a 2010 fj, and now i'm having the same exact problems, as described below: i have a 2007 toyota fj. the steering seems terribly weak and unpredictable. i've had the wheels aligned three times, but the problem continues. toyota says the there is no issue but that the steering on this style vehicle is just sensitive. while i really enjoy the vehicle, i'm always on full alert when driving knowing that at any given time, the steering may suddenly take the vehicle left or right with no predictability. i have never experienced a newer vehicle that requires so much attention to the steering. it may go left or right when the roadway surface changes, when encountering uneven roadway surfaces, when transitioning from wet to dry or ice to clear pavement, or for seemingly no reason at all. often i find myself actually counter steering (inputting opposite tension on the wheel) to keep the vehicle from going leaving the lane i'm traveling in. it is very unpredictable while changing lanes. as i begin a slow move to an adjacent lane, the steering may suddenly just pull me over to which i then have to counter steer to keep from going too far. i took my 2010 fj to a toyota dealer where i bought it here in abq, and they said they couldn't find anything wrong, of course. they said they would file a complaint with toyota headquarters and sent me on my way. with my '07 fj i had the front brakes done, all new lug nuts, new tires, new shocks and struts, 7 alignments, and 3 rotation and balances (on the new tires), all within only six months using 5 different shops, and it still wasn't fixed. i am very unhappy and do not feel safe on the road in my 2010 fj. please help.
04/02/2012
 This vehilce can not maintain safe highway speeds of 55 mph due to severe wheel shimmy. i have ask day toyota, and spitzer toyota and i get the same results, nothing can be done. i have been told it is the tires. i have replace both wheel and tires and have the same result. i have done research on toyota forums and the 2010 and new toyota fj cruisers are having a problem, and toyota will not do anything on this saftey issue. my concern i losing control at highway speeds.
01/18/201231000
 I have a copied a post i found regarding 2007 fj's, as i had the same problem with my '07 fj, and after 6 months of repairs and no solutions, i traded it in for a 2010 fj, and now i'm having the same exact problems, as described below: i have a 2007 toyota fj. the steering seems terribly weak and unpredictable. i've had the wheels aligned three times, but the problem continues. toyota says the there is no issue but that the steering on this style vehicle is just sensitive. while i really enjoy the vehicle, i'm always on full alert when driving knowing that at any given time, the steering may suddenly take the vehicle left or right with no predictability. i have never experienced a newer vehicle that requires so much attention to the steering. it may go left or right when the roadway surface changes, when encountering uneven roadway surfaces, when transitioning from wet to dry or ice to clear pavement, or for seemingly no reason at all. often i find myself actually counter steering (inputting opposite tension on the wheel) to keep the vehicle from going leaving the lane i'm traveling in. it is very unpredictable while changing lanes. as i begin a slow move to an adjacent lane, the steering may suddenly just pull me over to which i then have to counter steer to keep from going too far. i took my 2010 fj to a toyota dealer where i bought it here in abq, and they said they couldn't find anything wrong, of course. they said they would file a complaint with toyota headquarters and sent me on my way. with my '07 fj i had the front brakes done, all new lug nuts, new tires, new shocks and struts, 7 alignments, and 3 rotation and balances (on the new tires), all within only six months using 5 different shops, and it still wasn't fixed. i am very unhappy and do not feel safe on the road in my 2010 fj. please help.
04/02/2012
 This vehilce can not maintain safe highway speeds of 55 mph due to severe wheel shimmy. i have ask day toyota, and spitzer toyota and i get the same results, nothing can be done. i have been told it is the tires. i have replace both wheel and tires and have the same result. i have done research on toyota forums and the 2010 and new toyota fj cruisers are having a problem, and toyota will not do anything on this saftey issue. my concern i losing control at highway speeds.
01/18/201231000
 I have a copied a post i found regarding 2007 fj's, as i had the same problem with my '07 fj, and after 6 months of repairs and no solutions, i traded it in for a 2010 fj, and now i'm having the same exact problems, as described below: i have a 2007 toyota fj. the steering seems terribly weak and unpredictable. i've had the wheels aligned three times, but the problem continues. toyota says the there is no issue but that the steering on this style vehicle is just sensitive. while i really enjoy the vehicle, i'm always on full alert when driving knowing that at any given time, the steering may suddenly take the vehicle left or right with no predictability. i have never experienced a newer vehicle that requires so much attention to the steering. it may go left or right when the roadway surface changes, when encountering uneven roadway surfaces, when transitioning from wet to dry or ice to clear pavement, or for seemingly no reason at all. often i find myself actually counter steering (inputting opposite tension on the wheel) to keep the vehicle from going leaving the lane i'm traveling in. it is very unpredictable while changing lanes. as i begin a slow move to an adjacent lane, the steering may suddenly just pull me over to which i then have to counter steer to keep from going too far. i took my 2010 fj to a toyota dealer where i bought it here in abq, and they said they couldn't find anything wrong, of course. they said they would file a complaint with toyota headquarters and sent me on my way. with my '07 fj i had the front brakes done, all new lug nuts, new tires, new shocks and struts, 7 alignments, and 3 rotation and balances (on the new tires), all within only six months using 5 different shops, and it still wasn't fixed. i am very unhappy and do not feel safe on the road in my 2010 fj. please help.
04/02/2012
 This vehilce can not maintain safe highway speeds of 55 mph due to severe wheel shimmy. i have ask day toyota, and spitzer toyota and i get the same results, nothing can be done. i have been told it is the tires. i have replace both wheel and tires and have the same result. i have done research on toyota forums and the 2010 and new toyota fj cruisers are having a problem, and toyota will not do anything on this saftey issue. my concern i losing control at highway speeds.
01/18/201231000
 I have a copied a post i found regarding 2007 fj's, as i had the same problem with my '07 fj, and after 6 months of repairs and no solutions, i traded it in for a 2010 fj, and now i'm having the same exact problems, as described below: i have a 2007 toyota fj. the steering seems terribly weak and unpredictable. i've had the wheels aligned three times, but the problem continues. toyota says the there is no issue but that the steering on this style vehicle is just sensitive. while i really enjoy the vehicle, i'm always on full alert when driving knowing that at any given time, the steering may suddenly take the vehicle left or right with no predictability. i have never experienced a newer vehicle that requires so much attention to the steering. it may go left or right when the roadway surface changes, when encountering uneven roadway surfaces, when transitioning from wet to dry or ice to clear pavement, or for seemingly no reason at all. often i find myself actually counter steering (inputting opposite tension on the wheel) to keep the vehicle from going leaving the lane i'm traveling in. it is very unpredictable while changing lanes. as i begin a slow move to an adjacent lane, the steering may suddenly just pull me over to which i then have to counter steer to keep from going too far. i took my 2010 fj to a toyota dealer where i bought it here in abq, and they said they couldn't find anything wrong, of course. they said they would file a complaint with toyota headquarters and sent me on my way. with my '07 fj i had the front brakes done, all new lug nuts, new tires, new shocks and struts, 7 alignments, and 3 rotation and balances (on the new tires), all within only six months using 5 different shops, and it still wasn't fixed. i am very unhappy and do not feel safe on the road in my 2010 fj. please help.
04/02/2012
 This vehilce can not maintain safe highway speeds of 55 mph due to severe wheel shimmy. i have ask day toyota, and spitzer toyota and i get the same results, nothing can be done. i have been told it is the tires. i have replace both wheel and tires and have the same result. i have done research on toyota forums and the 2010 and new toyota fj cruisers are having a problem, and toyota will not do anything on this saftey issue. my concern i losing control at highway speeds.
08/02/2010500
 Vehicle exhibits steering shimmy between 40-60 mph. dealer has replaced 4 sets of lt tires and 1 set or rims. after each new set of tires and a fresh road force balance the tires and a few hundred miles of driven the shimmy would come back. the vehicle's door place card for the tires says 33psi and 35psi in two different stickers. the tires would self destruct within a few thousand miles and the dealer was unable to balance them again. this is a result of underin-flation for e rated tires. toyota has since changed the psi to 46 vs 35 via a recall. in many cases the ecu needs to be replaced in order for this recall to be performed. toyota motor sales is refusing to perform this recall going back to 2008 on vehicles not running the oe tire. even if it is e rated. this created a serious safety hazard. running under-inflated tires will heat up and risk a blow out. running the nhtsa psi of 46 will cause the current toms to fail and defeats the whole mandated tpms system.
09/28/201110800
 2 wheel studs failed on two different wheels after applying 80 foot pounds torque to the lug nuts. routine re-torque after the dealer rotated the tires for a 10,000 mile service. the stud metal appears to be too soft. even if these studs were over tightened at the dealership, they should be able to handle way more than 80 fp before breaking. this is extremely dangerous. toyota should replace all the studs on the vehicle as a precautionary measure. taking the issue up with the dealer tomorrow. i will not feel safe driving this vehicle until all the studs have been inspected and replaced as necessary.
07/18/20105000
 Broken wheel studs on 2010 toyota fj cruiser. 3 wheel studs on rear tires broke during a normal tire rotation and balance. defective studs were replaced w/ aftermarket studs. consequences could be a loss of a wheel during vehicle operation.
11/01/201015000
 2010 toyota fj cruiser wheel studs failed when removing bolts to rotate tires. american tire center of palmdale california originally installed four new tires with less than 10k mi. on odometer. at approximately 15k mi. when same company attempted to remove wheels for routine tire rotation the wheel studs began breaking one after the other. 4 out of 6 wheel studs failed on front right wheel alone. american tire center replaced the broken studs, however, when owner took vehicle to dealer to perform precautionary wheel stud replacement the dealer, (without performing inspection) said it was american tire center who likely overtorqued bolts and that it would not be covered under factory warranty. lugs were all deformed at specific point along the middle of the shaft and had a stretched taffy-like appearance but only in the middle of the lug. replacement cost for complete wheel lug replacement was estimated at $600.00 by huntington beach toyota dealership. broken wheel studs retained by owner for further investigation. further action suspended until owner returns from military duty overseas. vin not immediately available to complainant due to overseas deployment.
12/04/20103247
 Wheel stud broke off when changing to winter tires. a torque wrench was used to prevent overtorqueing. the car has 3247 miles. no one had touched the wheels until today. according to my research, this is a common problem seen with 2010 toyota fj cruiser and 2010 toyota 4runner models. nhtsa should ask toyota to institute a safety recall for the dealers to inspect and replace any damaged wheel studs. http://www.fjcruiserforums.com/forums/problems-dealer-service/85927-broken-wheel-studs.html http://www.toyota-4runner.org/5th-gen-t4rs/66780-wheel-lug-stud-broke-90-ft-lbs-2010-4runner.html