Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| SB-0015-11 | 03/02/2011 | 10037592 | Ready | 05/26/2011 | |
| SB-0015-11 | 03/02/2011 | 10037592 | Toyota: there may be damaged cylinder head bolts threads. *rm | 05/26/2011 | |
| 05205 | 11/16/2005 | 10018235 | Malfunction indicator lamp on diagnostic trouble code p0171, p0174, p2195, or p2197. *ak | 12/19/2005 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TSB-0064-10 | 02/04/2010 | 10034284 | Toyota: techstream ecu flash reprogramming procedure. flash reprogramming allows the ecu software to be updated without replacing the ecu. flash calibration updates for specific vehicle models/ecus are released as field-fix procedures de | 11/01/2010 | |
| TSB-0111-10 | 04/19/2010 | 10034265 | Toyota: 2az-fe & 2az-fxe throttle body. engine control. provide updated throttle body part number information for certain vehicles. the drain pipe has been eliminated on throttle body service parts. *pe | 11/01/2010 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 00306 | 03/01/2006 | 10019684 | Exhaust odor. *tt | 04/18/2006 | |
| 01106 | 03/01/2006 | 10019678 | Excessive sulfur odor. *tt | 04/17/2006 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 10/17/2011 | 66000 | ||
| Three months and 6000 miles past the warranty (66.000 miles) our highlander failed (overheated). i googled the problem and there were many similar occurences with this engine.coolant leaked from engine onto floor in large amounts. our mechanic said threads were stripped and three head gasket bolts had pulled out. only solution, new engine or possible rebuild by toyota dealership. toyota refused to help us. they denied that this problem even existed. but why would totota put out a bulletin on how best to repair this problem , if the problem didn't even exist? toyota dealership did not offer to help. we had our local dependable toyota mechanic rebuild threads for $2,700.a lot of money to spend on a toyota with under 70,000 miles. very dissappointed in toyota's response. they not only lost my future business but also my daughter's. car works fine now. but i no longer have confidence in the vehicle. that loss of feeling of dependability is the worst part. | |||
| ENGINE AND ENGINE COOLING | |||
| 02/03/2012 | 59871 | ||
| Coolant leaked from engine onto floor in large amounts. our mechanic said threads were stripped and head gasket bolts had pulled out. only solution, new engine or possible rebuild by toyota dealership. we were under 60,000 mile warranty but over 60 months. toyota refused to help us. sadly i've been changing my own oil and didn't keep all receipts for a maintenance record. lesson learned. toyota dealership offered new engine for $7,300 or rebuild for $4,600. we had non-toyota mechanic rebuild threads for $2,300. car works fine now. way more money than we expected to spend on a toyota with under 60,000 miles. | |||
| 11/23/2011 | 67996 | ||
| I purchased a used 2006 toyota highlander from a fernelius dealship in michigan in april 2011 - it was in mint condition with 56210 miles on it - thought i had made the best deal ever - then the day before thanksgiving while driving it overheated. thought i had blown a head gasket only to find out that the thread bolts on the short block had stripped out and leaked raditor fuild everywhere causing it to overheat. at that time the mechanic told me that i needed a new engine. contacted the dealership and they told me too bad i bought a used vehicle if i wanted to tow it to them they would look at it. i than contacted toyota corporation only to be told pretty much the same thing, since i wasn't the orginal owner they weren't going to help me either. so now i'm stuck trying to find an engine because the dealership can only offer me one with 58000 miles on it installed for about $7,000, and from what i'm reading on the internet they have this problem when the engine reaches right out of the warranty at 60,000 miles. i can't believe that both the dealship and corporation won't stand behind their product and fix the engine or at least offer some assistance. why should their faulty engine part be my problem? now of course being just a working stiff and retired military money doesn't grow on trees and i don't have another vehicle, so i have to get it fixed. i won't buy another toyota again since they don't stand behind their own product, but i'm stuck with this one for now. | |||
| 12/12/2011 | |||
| Tl- the contact owns a 2006 toyota highlander hybrid. the contact stated that the lights on the instrument panel remained illuminated and the contact was unable to start the vehicle. the vehicle was towed to the dealer but not repaired. the failure and the current mileage was not available. kmj | |||
| 12/12/2011 | |||
| Tl-the contact owns a 2006 toyota highlander hybrid. the contact stated the lights on the instrumental panel remained illuminated. the contact was unable to start the vehicle. the vehicle was towed to the dealer. the vehicle was not repaired. the failure and the current mileage was not available. li | |||
| 03/25/2011 | 70000 | ||
| My son was driving our 2006 toyota highlander. he drove approx 2 miles from our house at an average speed of 35 mph when the temperature gauge suddenly went past the red line. he drove our car approx 2 miles back to our house. we then had it towed to savannah toyota where they checked the engine and found the head warped and the bolts stripped . i went to savannah toyota and told them that i had just had the car there for an oil change a month prior. at the time of oil change, service writer noted under the hood that he thought that maybe the water pump may be leaking as there was fluid on the upper part of hood. there was no notification of any problem with the water pump. a month later, the above overheat condition occurred. when we were informed that the engine was burned up and the engine needed to be replaced at a cost of 5000.00. we had the vehicle towed to our regular mechanic and was told that there was nothing wrong with the engine block, just the head needs to be replaced at a cost of approx. 2200.00.savannah toyota did charge us $600 to check what caused the problem and if the engine could be saved. we were told that the engine block bolts were stripped and could not be re-installed. after dis-assembling the engineto evaluate the problem they did not even reassemble our engine. the car was no longer under warranty at 70,000 miles. we have not yet repaired the problem carhas been parked since 3-20-11 to date 11-22-2011 . | |||
| 07/09/2011 | 62000 | ||
| I was driving in my highlander with my daughters in the back seat when suddenly out of no where all the alert lights came on and there was no power at all - the gas pedal was non functional - i was in the far left lane of a an interstate and fortunately i was able to get off the road and pull the car out of traffic as it rolled to a stop. i waited on the crowded interstate for two hours for a tow. i was told that the highlander hybrid inverter had failed - the dealer replaced the part that week and the car drives normally now. i was advised that in fact this is a known problem. one month later ironically i received in the mail notice from toyota that my model of highlander is being recalled for the inverter replacement that had just caused this extremely unsafe vehicle failure just one month prior. | |||
| 01/08/2011 | 108000 | ||
| Tl-the contact owns a 2006 toyota highlander hybrid. the contact stated that while driving approximately 65 mph the vehicle suddenly stalled. the vehicle was unable to restart so it was towed to a dealer. they informed the contact that she needed to replace the inverter inside the engine which was defective. the manufacturer was contacted and offered to pay a portion of the repair. the vehicle has not been repaired. the failure mileage was approximately 108,000. the vin was unavailable. tb | |||
| 11/29/2010 | 29500 | ||
| Tl-the contact owns a 2006 toyota highlander hybrid. the contact stated while his wife drove at approximately 55 mph she noticed the vehicle was loosing power, the hybrid light illuminated and the vehicle stalled. the vehicle was towed to the dealer diagnosed located the failure at battery cell. the dealer advised the inverter will nee to be replaced. the contact wanted to stated the dealer had replaced the battery a few months ago. the vehicle wasn't repaired. the manufacturer engineer inspected the vehicle and advised that the towing company cause more damaged to the vehicle battery while attempting to get the vehicle started. the failure and the current mileage were 29,500. li | |||
| 10/14/2010 | 59000 | ||
| Tl-the contact owns a 2006 toyota highlander hybrid. the contact stated since the date of purchased the vehicle stalled while driving at any speed. the vehicle was taken to the dealer numerous times for the failure. the dealer diagnosed didn | |||
| 09/30/2010 | 101128 | ||
| Tl-the contact owns a 2006 toyota highlander hybrid.(n/a) while the contact was driving approximately 20 mph, attempting to make a left turn, there was a complete loss of the engine power. the vehicle was coasted safely to the side of the road. the vehicle was towed to a dealer for diagnosis. the technician informed that the failure was contributed to the power inverter. the vehicle was not repaired. the contact expressed concern of the potential safety hazard. the failure mileage was approximately 101,128. js | |||
| 09/16/2010 | 37000 | ||
| Tl- the contact owns a 2006 toyota highlander hybrid. while the vehicle was parked the engine caught on fire. the contact stated the vehicle was driven four hours before the failure and the vehicle was routinely maintenance. the insurance company destroyed the vehicle. the manufacturer took a report 100917024, but didn't advise if an engineer will inspect the vehicle. the failure and the current mileage were 37,000. li | |||
| 03/15/2009 | 38000 | 1 | |
| From a parked position, i started engine on 2006 toyota highlander. the car moved forward for a few seconds at slow speed, then very rapidly accelerated so that i could not stop the car. serious injuries occurred. car flew through air and onlookers heard engine rev up.we landed in a water canal. *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 05/31/2011 | 68970 | ||
| My wife was driving our 2006 toyota highlander. she drove approx 1/2 mile from our house at an average speed of 35 mph when the temperature gauge suddenly went past the red line. we had our car towed to crown toyota where they tore down the engine and found water pump leaking and head gasket leaking oil . they removed engine head and found warped block and but head was okay. we then towed the highlander to a private mechanic to have block replaced and we were informed the block was not warped but instead the bolts on the engine are stripped/defected. toyota wants $5,400 to repair vehicle by installing a used engine. toyota refuses to help with the cost even though it appears to be a manufacture defect and has already charged us $654 to diagnosis the problem and did not even reassemble our engine. the car was no longer under warranty at 68970 miles. we have not yet repaired the problem. | |||
| 07/01/2010 | 53000 | ||
| Tl*the contact owns a 2006 toyota highlander. while the vehicle was being inspected the inspector informed the contact the catalytic converter was clogged up and that it would not pass inspection. the dealer stated that the repair cost would not be covered by warranty. the vehicle was taken to the dealer and the technicians stated the catalytic converter needed to be replaced. the contact stated that prior to having the vehicle inspected that the oxygen sensor was replaced. the vehicle was not repaired. the approximate failure mileage was 53,000. | |||
| 01/16/2006 | 63000 | ||
| Tl- the caller has a 20006 toyota highlander. the contacted that while traveling done the down the highway the vehicle lost power. the vehicle was traveling 55mph and the vehicle compleyely shut down. no warning lights came on before the vehicle shut down. the dealer stated that no problems were found when a diognostic performed on the vehicle. the vehicle had 63000 miles at the time of the failure and those are also the current mileage. rl | |||
| 10/12/2005 | 140 | 2 | 09/30/2005 |
| Toyota highlander hybrid-i have lost abs brakes, stability control and power steering along with the hybrid engine on two occasions with my 2 week old 2006 highlander. i have brought it to the dealer twice-the first time they found malfunction codes and rebooted the computer and told me it was operating as designed, only to happen again 2 days later. currently, they are replacing a computer. date of incident and purchase of vehicle is actually 2006 but is not an option below. i am concerned it will happen again and result in an accident in the future. *jb | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 05/04/2006 | 5 | 1 | 05/04/2006 |
| When i use the a/c and turn it off a bad odor comes from the vent . this is a new 2006 highlander, the next day i brought it to the dealer he said take for service , they told me to drive it for a few more days . i put 1500 miles and the odor is still there . i took it for service again . the mechanic said to use a deodorizer on the vent. i am not a satisfied customer. i want this issue resolved. i paid for the highlander not the smell that came with it. *nm | |||