Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
11V112000TOYOTA MOTOR NORTH AMERICA, INC.from 08/22/2003 to 07/26/2006V (Vehicle)76937905/06/2011ODITOYOTA MOTOR CORPORATION02/24/201102/24/2011
Defect SummaryToyota is recalling certain model year 2004-2006 highlander, highlander hybrid, and model year 2004-2007 lexus rx330, rx350, and rx400h vehicles. if the forward retention clip used to secure the floor carpet cover, which is located in front of the center console, is not installed properly the cover may lean toward the accelerator pedal and interfere with the accelerator pedal arm.
Consequence SummaryIf this occurs, the accelerator pedal may temporarily become stuck in a partially depressed position rather than return to the idle position. a stuck accelerator pedal may result in unintended and sustained vehicle speeds and make it difficult to stop, increasing the risk of a vehicle crash.
Corrective SummaryDealers will replace the floor carpet cover with a newly designed one free or charge. the safety recall is expected to begin during march 2011. owners may contact toyota at 1-800-331-4331.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
TSB-0087-1206/13/201210045140Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe08/21/2012

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
RQ10003TOYOTA MOTOR CORPORATION02/16/201003/01/2011Unintended and Uncontrolled Acceleration11V112000
 On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed.
RQ10003TOYOTA MOTOR CORPORATION02/16/201003/01/2011Unintended and Uncontrolled Acceleration11V115000
 On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed.
RQ10003TOYOTA MOTOR CORPORATION02/16/201003/01/2011Unintended and Uncontrolled Acceleration11V113000
 On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed.

Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
12/29/201055000
 Tl* the contact owns a 2006 toyota highlander. the contact stated that the vehicle would momentarily surge forward when the brakes were applied. the failure occurred on an intermittent basis. the vehicle was taken to an authorized dealer, where the contact was informed that a brake module and the transmission were defective. the vehicle was repaired, but the failure recurred. the vehicle was taken back to the dealer, where the contact was informed that clips on the floor mats were responsible for the failure. the vehicle was again repaired, but the failure continued. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was approximately 55,000 and the current mileage was 60,000.
12/29/201055000
 Tl-the contact owns a 2006 toyota highlander. the contact stated that the vehicle would momentarily surge forward when the brakes were applied. the failure occurred on an intermittent basis. the vehicle was taken to an authorized dealer, where the contact was informed that a brake module and the transmission were defective. the vehicle was repaired, but the failure recurred. the vehicle was taken back to the dealer, where the contact was informed that clips on the floor mats were responsible for the failure. the vehicle was again repaired, but the failure continued. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was approximately 55,000 and the current mileage was 60,000. sm.
03/11/2010
 My 2006 toyota highlander occasionally fails to accelerate while turning. the most predictable time this occurs is when slowing to almost a stop into a left turn and then attempting to accerate into the turn. depressing the accelerator only causes the vehicle to accelerate slightly. i normally have to accelerate hard or reaccelerate to get the car moving. there is about a 2-3 second delay between the time you depress the accelerator and when the car responds in the manner you expect.
03/04/20101
 Ever since we purchased our 2006 toyota highlander we have randomly experienced acceleration problems. after slowing down, we slowly accelerated and would experience a sudden thrust but could slow it down by lessening the pressure on the gas pedal or by braking. this would happen at random 2 or 3 times per year. we both thought it was our fault until we read about the toyota acceleration problems. now, we don't believe it is our fault and is a built-in problem. we recently have talked to the toyota service department and they referred us to the toyota headquarters for filing a complaint with them. we were told this car is not on the recall list. since our problem does not seem as bad as other year's car, it may be that this is the year the problem developed in toyota and got progressively worst as adjustments were made to the car's programming or engine. the last incident involving this acceleration was in late february or early march, 2010. we hope this information may be of some help to you and us in solving our problem. *tr
04/12/201052000
 Wife was backing up a 2006 toyoto highlander limited into the garage which she has been doing since the car was new. car started to accellerate and she could not stop it. it went through the back wall of the garage destroying the garage wall and the vehicle.
04/04/201055000
 Tl*the contact owns a 2006 toyota highlander. the contact was driving at approximately 50 mph when the vehicle suddenly accelerated. the contact depressed the brake pedal but the vehicle did not slow down. she swerved left to right in an attempt to stop the vehicle; instead, the vehicle flipped over. the contact climbed out the front window and sustained head injuries as none of the air bags deployed. a police report was filed. the contact had not called the manufacturer at the time of the complaint. the current and failure mileages were approximately 55,000.
02/11/20101
 Sudden acceleration of a 2006 toyota highlander while in reverse resulting in death. updated 04/22/10 *bf *tr
03/14/200730001
 Reference: nhtsa odi number 10185505 dated march 14, 2007. this is my original complaint about toyota acceleration problems that has been posted on this site for 3 years and i've never had any response of any kind. i had taken the car to the toyota dealer a total of 3 times for the same problem and they were unable to fix it and said that is just the way toyotas act. i live in florida and under florida law a lemon is a car that has been taken to the dealer for 3 times and not fixed ... guess i got a lemon. now i never heard from you so i guess you really don't either. *tr
02/17/20101
 I had a 2006 toyota highlander hybrid. in february of 2007, i took it to the local dealership because i had experienced the car surging/accelerating upon braking and was unpredictable as to when it may occur. the tech didn't experience this issue/also ran diagnostics which came back as no codes found. since i continued to experience this issue, and after learning of similar issues occurring in other toyota models and now the recalls, i took it back, and again they were unable to diagnose the issue and got the same no codes found when diagnostics were applied. after these experiences, and reading about other 2006 highlander hybrid issues, i decided i no longer felt safe driving my vehicle and since the dealership was unable to repair this issue, even while under warranty, i decided to trade my vehicle. *tr
02/18/20101
 Hello, i would like to file a safety complaint on my 2006 toyota highlander hybrid, i had this car for the past four months and i experienced sudden acceleration, it happens 3- 4 times a week, or may be even more since i share the car with my husband i am not sure how often he gets it. the last time the sudden acceleration happened is today, luckily we were not driving close to another car. it feels like as if some one pushed the car from behind. thanks for considering this issue seriously and this is not a panic request after the recall, it is a real and serious issue. *tr
04/20/200750001
 Cruise control. if cruise is set at 70 mpg and you release it by the brake then try to resume the cruise after the vehicle has gone to 65 it will accelerate to 72 or 74 then drop to 70. i will not let this happen now by letting the speed get to whatever i had before, then resume to the original speed. i can duplicate this any time. the dealer said this was the way it now worked. my 1998 avalon does not do this when cruise is turned on. *tr
02/07/2010398001
 1. i was traveling east on bolsa ave. going straight, and the other driver was coming out of the abc market driveway. she made a right turn. 2. my car made a loud sound and then drove into the other driver's car. 3. i had my foot on the brakes, but the car went forward like it was a racing car. then the car went in reverse and landed from the street onto the sidewalk. 4. my car is a 2006 toyota highlander 5. i believed the pedal got stuck and the car accelerated towards the other car. 6. it felt like the car was going 100 miles an hour. *tr
11/10/2009
 On bumpy roads or ditches, my 2006 toyota highlander hybrid vehicle does not brake or the brake slips. it feels like it suddenly accelerates with braking becoming ineffective.
07/09/2009500001
 2006 toyota highlander hybrid - i was stopped in a right turn only lane. the vehicle in front of me began to make a right turn on a red light. as he moved forward, i slightly released pressure on the brakes and my vehicle lunged forward and crashed into the vehicle in front of me which had stopped suddenly. this lunging is a common occurrence in this toyota vehicle. we had thought it was just an idiosyncrasy of the hybrid vehicle. however, my brother has a newer model highlander hybrid and he does not experience this lunging. what i mean by lunging is that the vehicle, at times, will lunge forward as you release the brake at higher speed than an idle. in the simple accident mentioned above, my vehicle sustained over $3000 in damage, which is quite an extraordinary amount for this type of accident. *tr
02/03/2010460001
 Vehicle toyota, 2006 highlander limited letter sent to toyota motor sales usa inc with the following information. after coming to a stop when i depress the accelerator to resume a forward motion there is sometimes a one or two second delay before the engine responds. and that resumption of engine speed is not a normal rate but at a higher rate causing the vehicle to jump a little forward before resuming a normal increase in accelerator speed. in a general sense i would describe the problem as a delayed accelerator response that happens occasionally. *tr
01/01/2010350001
 We have a 2006 toyota highlander hybrid. i should start off by stating that we love this vehicle. we have, however, noticed a glitch that might be related to the same problem that the prius has and thought we should report it. occasionally, when we step on the brake, and after the car is slowing down, the engine will surge forward as if it wants to accelerate again. pumping the brakes works and the car stops. i don't think this is a pedal problem but a computer problem. since we never tailgate and we always allow for distance to stop, this has never posed a problem for us but it is an issue worth noting. *tr
05/22/20076001
 I was driving my car into an underground parking lot. i put on the brakes and they would not engage. i tried again. i eventually slammed into the wall at the end of the parking lot. my car caught on fire and i was hurt, taken to the hospital. the car was inspected and found to have no brake problems, so i was deemed at fault for the accident. this was before we found out about the floor mat and accelerator problems with toyotas. my incident was obviously one of a runaway car. it was a 2007 toyota highlander. *tr
05/08/200750001
 2006 toyota highlander hybrid sometimes surges forward on braking. seems unpredictable as to when it might happen. both my wife & myself have experienced this on several occasions. i wonder if it is related to the other sudden acceleration recall of other model years. i see the 2007 to 2010 camry is part of the recall. my understanding is that the highlander shares a lot of parts with that model. *tr
09/16/2009280001
 I was in a parking lot, made a right turn to pull into a parking space. i slowed down but it seemed the car accelerated. in a matter of seconds, the car went through a row of bushes and slammed into a tree. the entire front end of the car had to be replaced. *tr
03/16/2009370001
 Today, another lexus /toyota has an acceleration problem which finally caused 4 deaths. many of us have had similar experiences. you have 3 at least already listed in your complaints. 2006 toyota highlanders (3) just took off and drivers couldn't stop them (i am one) until the car hit something. lexus too, made by toyota. please check into this. i wrote toyota to explain that i did not put my foot on accelerator. i got a generic letter back, without help or explanation. we have a problem with these cars , someone needs to address these unexplained accelerations.. my car flew through the air with me screaming , trying to stop it. i hit headon into a cement side of an irrigation ditch. passenger is still in rehab since march of this year. is it just the mats, as the san diego press is suggesting with the death of the chp and his 3 family members? i think not. something in one of the systems, codes, cruise control, computer or ??? please check these out. toyota has kept quiet long enough. farmers insurance is coding my accident as my fault, yet i have never had an accident and did not cause this one. *tr
01/25/2009900001
 My 2006 toyota highlander hybrid periodically lunges forward upon braking and when stopped. *tr
05/27/2008240001
 Friday early may 2008, i carried my highlander for it's 30k service at 28k, due to hesitation, lurching, backfiring at times and poor gas mileage. at the service, i was told they clean the accelerator senor. the vehicle ran fine getting 28 miles per gallon, but notice a change in the vehicle grounding. i could hear the engine noise though the radio sometimes in the morning. the engine noise was added feature. i noticed the engine shifting was smooth until the following tuesday. it was rain traffic medium driving 65 mph. the highlander consumed a quarter of a tank within 20 miles. my highlander is kept in garage nightly and most of the day. i make an appointment to my nearest toyota dealer on 16may08 31k. the local dealership reset my vehicle?s computer by connecting the battery and reconnection. i was told 2 weeks before hand at the dealership it was a possibly of vehicle ?s computer software needing upgrading when they cleaned the accelerator senor. today, the vehicle doesn't have the smooth accelerating power. for this vehicle, riding in traffic causes serious problems due lack of power lurching, poor gas mileage or the possible of losing control. no computer test was completed. i change gas station types and various gas treatments, it ?s not the gas. i have driving and working on cars since 1978 from engine, electrical system and brakes. i even noticed when the highlander is full with gas. the vehicle sometime cough or delay. is there a lemon law this? *tr
07/08/200715252101/28/2007
 I accelerated to avoid a collision at low speed in an intersection. the car hesitated about 2 seconds after i pressed the gas pedal, then lurched forward, spinning the drive wheels. the length of delay or hesitation in response to accelerator input is frequently there, but is somewhat unpredictable, making stop-and-go traffic performance dangerous. poor performance of the cruise control function is probably related to this defect. the car was returned to the dealer for service at 1500 miles. the dealer did a thorough check of the equipment and found no defective parts. dealer states that there are no service bulletins for this problem, in spite of the fact that toyota has acknowledged this problem and promised to fix it since december 2004. this is a serious problem. had the pavement been wet, i could have lost control of the vehicle. fortunately, in the incident described, the other driver was able to avoid a collision. next time, i might not be so lucky. *tr
07/20/20065075
 2006 toyota highlander 3-3v-6 5 speed auto. very erratic shifting and hesitation when at slow speeds. happened mostly in stop and go traffic. very dangerous because car lurched forward and brakes needed to be applied much harder than one would like. could never be sure when merging into traffic how the car will respond. very dangerous. had a 2002 highlander before this one and had no problems. car has been back to the dealer 4 times since purchase in july 2006. each time i was told that the car has to adjust to my driving style. unless the check engine light goes on they won't even try to fix anything. i even had the regional rep drive it (5 miles) and proclaim the car to be normal. if this is normal, you can keep it. i am so disappointed in this car. toyota is waiting for a serious accident to occur. i intend to file a claim with the nj lemon law. *ak
08/19/20064500105/01/2006
 Dt*: the contact stated while brake pressure was applied at 5 mph into a parking space, the vehicle lurched forward and jumped over a curb without warning. the contact shifted the vehicle in reverse and the vehicle suddenly accelerated backwards while constant brake pressure was applied. the vehicle crashed into another parked vehicle where it came to a final stop. the contact was wearing a seat belt, but no injuries were sustained. there was moderate damage to the rear bumper and right passenger side panel of the vehicle. the police were alerted and a report was taken. the vehicle was towed to a dealer who was unable to duplicate the problem. the manufacturer was alerted.
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
07/08/200715252101/28/2007
 I accelerated to avoid a collision at low speed in an intersection. the car hesitated about 2 seconds after i pressed the gas pedal, then lurched forward, spinning the drive wheels. the length of delay or hesitation in response to accelerator input is frequently there, but is somewhat unpredictable, making stop-and-go traffic performance dangerous. poor performance of the cruise control function is probably related to this defect. the car was returned to the dealer for service at 1500 miles. the dealer did a thorough check of the equipment and found no defective parts. dealer states that there are no service bulletins for this problem, in spite of the fact that toyota has acknowledged this problem and promised to fix it since december 2004. this is a serious problem. had the pavement been wet, i could have lost control of the vehicle. fortunately, in the incident described, the other driver was able to avoid a collision. next time, i might not be so lucky. *tr