Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS | ||||||||||||||||
| 11V245000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 05/25/2007 to 01/31/2008 | V (Vehicle) | 307848 | 01/09/2012 | MFR | TOYOTA MOTOR CORPORATION | 04/21/2011 | 04/21/2011 | |||||||
| Defect Summary | Toyota is recalling certain model year 2008 highlander, highlander hybrid, and model year 2007-2008 rav4 vehicles. in the curtain shield airbag (csa) system, there are two sensors in the airbag sensor assembly which are designed to detect vehicle roll angle. if one of these sensors malfunctions, the airbag warning light (malfunction indicator light: mil) will illuminate and the roll detection system will be suspended; however, the airbag csa remains available in the event of a side crash. if both sensors fail nearly simultaneously after initial airbag system check, the csa and the seat belt pretensioner could be inadvertently activated. | |||||||||||||||
| Consequence Summary | Inadvertent activation of the csa and/or the seat belt pretensioner can cause injury to a vehicle occupant. | |||||||||||||||
| Corrective Summary | Toyota will replace the airbag sensor assembly with a new one containing improved roll rate sensors, free of charge. toyota intends to send an interim owner notification to owners early to mid-may, 2011 when sufficient parts and remedy becomes available. owners may contact toyota at 1-800-331-4331. | |||||||||||||||
| Notes | Toyota safety recall no. boe-b1e.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| TSB-0122-11 | 09/06/2011 | 10042555 | Toyota: information provided for replacing the seat covers for vehicles equipped with side airbags. *pe | 12/16/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 11/11/2012 | 122856 | 1 | |
| I was driving my 2008 highlander on november 11, 2012 and the airbag light came on. the following day i went online to see if there was a recall on the toyota website. there was a recall for the airbag light for the side curtain air bag system. i took my vehicle to my toyota dealer to have the recall work done on november 14. the airbag light was still on after the recall work. i left them the vehicle so they could do further diagnostics. they said the squib circuit on the spiral cable for the airbag system on the steering column had a short in it. toyota part number 84306-22010. it was not part of the recall. the dealership told me that if a repair was not done there was a good chance that the airbag system would not work in an accident. the dealership said the airbag light would light up intermittently if i didn't repair it and that they were pretty sure the airbag wouldn't go off on its own. my choice was fix it or park it. i had them do the repair, $276.63 for the spiral cable and $150.00 for the labor, $443.22 total with sales tax. i have over 122,000 miles on my vehicle and the dealership has been performing the maintenance on the vehicle. i have two other vehicles (not toyota) and neither has ever had an airbag system problem and each one has over 100,000 miles. the wiring for the airbag system should never go bad. please have someone look into this problem. *tr | |||
| 11/11/2012 | 122856 | ||
| I was driving my 2008 highlander on november 11, 2012 and the airbag light came on. the following day i went online to see if there was a recall on the toyota website. there was a recall for the airbag light for the side curtain air bag system. i took my vehicle to my toyota dealer to have the recall work done on november 14. the airbag light was still on after the recall work. i left them the vehicle so they could do further diagnostics. they said the squib circuit on the spiral cable for the airbag system on the steering column had a short in it. toyota part number 84306-22010. it was not part of the recall. the dealership told me that if a repair was not done there was a good chance that the airbag system would not work in an accident. the dealership said the airbag light would light up intermittantly if i didn't repair it and that they were pretty sure the airbag wouldn't go off on its own. my choice was fix it or park it. i had them do the repair, $276.63 for the spiral cable and $150.00 for the labor, $443.22 total with sales tax. i have over 122,000 miles on my vehicle and the dealership has been performing the maintenance on the vehicle. i have two other vehicles (not toyota) and neither has ever had an airbag system problem and each one has over 100,000 miles. the wiring for the airbag system should never go bad. please have someone look into this problem. | |||
| 08/29/2012 | 69000 | 1 | |
| The spiral cable went bad causing the air bag light to come on making the airbags inoperable. *tr | |||
| 08/29/2012 | 69000 | ||
| The spiral cable went bad causing the air bag light to come on making the airbags inoperable. | |||
| 08/10/2012 | 70000 | ||
| Tl- the contact owns a 2008 toyota highlander. the contact stated that while driving 55 mph and applying the brakes to avoid crashing into a deer, the brakes seized and the vehicle failed to respond. as a result, the contact lost control of the vehicle and crashed. the contact mentioned that none of the air bags deployed. as a result, the driver and a passenger sustained minor injuries. a police report was filed. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the contact was able to drive the vehicle away from the scene. the failure and current mileage was 70,000. pmb | |||
| 08/10/2012 | 70000 | ||
| Tl- the contact owns a 2008 toyota highlander. the contact stated that while driving at 55 mph some deers crossed in front of the vehicle and caused the vehicle brake control to not operate properly which lead the vehicle to crash. when the vehicle crashed none of the air bags were deployed. the driver and the front passenger were injured, but no one was taken to the emergency room. the police was not notified. the dealer was not notified. the manufacturer was not notified of the failure. the vehicle was drivevaible from the scene of the crash. the failure and current mileage was 70,000. lg | |||
| 01/30/2009 | 15000 | ||
| Air bag warning light comes on intermitently but frequently. dealer has replaced parts twice but failed to correct the problem. toyota usa sent a safety recall notice (interim notice) appoximately 10 months ago which seemed to describe the problem but said toyota was working on the remedy and a second owner notification would be sent when the remedy is available. the notice also said that when the air bag warning light comes on the air bags could deploy inadvertently and that the vehicle should be taken immediately to the dealer. the warning light comes on frequently but when the vehicle is taken to the dealer, he says that he cannot do anything to correct the problem until toyota issues the final recall. i have contacted toyota usa who state that they cannot give any date for when they will have a solution to this problem. please help. | |||
| 10/04/2011 | 53000 | ||
| Tl-the contact owns a 2008 toyota highlander. the contact received notification of nhtsa campaign id number: 11v245000 (air bags) and contacted the manufacturer. the manufacturer advised that the parts were available and to schedule an appointment with the dealer. after contacting the dealer, they informed him that the part was not available and to keep trying back. the vehicle was not yet repaired. the failure mileage was approximately 53,000. kmj | |||
| 10/04/2011 | 53000 | ||
| Tl-the contact owns a 2008 toyota highlander. the contact stated that after receiving a recall notice in regards to nhtsa campaign id number 11v245000 (air bags). when he contacted the manufacturer they advised him that the parts were available and to schedule an appointment with the dealer. after contacting the dealer they informed him that the part was indeeed not available and to keep trying back. the vehicle has not been repaired. the failure mileage was approxmately 53,000. tb | |||
| 07/14/2011 | 63000 | ||
| Tl-the contact owns a 2008 toyota highlander. the contact stated that the driver was stopped, when another vehicle crashed into her while driving approximately 50 mph. none of the air bags deployed during the failure. a police report was filed and the driver was taken to the hospital to treat minor injuries. the vehicle was towed to an insurance lot where the failure was not diagnosed. the manufacturer was made aware of the failure, and the contact was awaiting a response. the failure and current mileages were 63,000. sm. | |||
| 07/14/2011 | 63000 | ||
| The contact owns a 2008 toyota highlander. the contact stated that the driver was stopped, when another vehicle crashed into her while driving approximately 50 mph. none of the air bags deployed during the failure. a police report was filed and the driver was taken to the hospital to treat minor injuries. the vehicle was towed to an insurance lot where the failure was not diagnosed. the manufacturer was made aware of the failure, and the contact was awaiting a response. the failure and current mileages were 63,000. sm. | |||
| 04/16/2011 | |||
| 2008 toyota highlander: there is a faulty wiring harness for the airbig deployment. it has been fixed but it occurs again and then have to get it fix again. due to faulty a wiring harness that could fail and prevent airbag deployment, it is dangerous for me, my kids, or anyone that owns or drives a 2008 toyota highlander | |||
| 03/04/2011 | 70000 | ||
| I was involved in an accident in my 2008 toyota highlander on friday 3/4/11. i hit another vehicle while traveling 35mph. my highlander has significant front end damage but not one of the air bags deployed. i suffered a knee injury, a neck injury, a shoulder injury, and a concussion. i am very upset and concerned that none of the air bags deployed as they should have according to the owner's manual. i am hesitant to have any repairs made to my vehicle until we find out the cause of the defect. please let me know how to proceed... | |||
| AIR BAGS - FRONTAL | |||
| 03/10/2010 | 32000 | 1 | |
| I was in an accident (my car rear-ended another car), and the body repair shop indicates that there is significant left framerail damage. however, my airbags did not deploy in the accident, which was very surprising to my insurance company and the body shop. *tr | |||