Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT ADAPTIVE | |||
| 06/11/2012 | 61000 | ||
| Tl- the contact owns a 2008 toyota highlander. the contact stated that the carpet on the passenger side floorboard had become wet. the contact further inspected the vehicle and discovered that than water was leaking from the air conditioner. the vehicle was taken to the dealer for diagnosis. the dealer stated that they needed to replace the air conditioner line. the vehicle was repaired but the failure continued. the manufacturer was contacted and stated that they would follow up with the dealer. the failure mileage was 61,000 and the current mileage was 62,184. kmj | |||
| 06/11/2012 | 61000 | ||
| Tl- the contact owns 2008 toyota highlander. the contact stated while cleaning his vehicle he notice that the carpet on the passenger side was wet and than he notice that the vehicle was leaking water from the air conditioner. the vehicle was for the diagnosis. the dealer stated that they needed to replace the air conditioner line. the vehicle was repaired but the failure continued. the manufacturer was contacted and they stated that they would follower up with the dealer. the failure mileage was 61,000 and the current mileage was 62,184 | |||
| 08/14/2009 | 21506 | 1 | |
| While i was driving our 2008 toyota highlander (with 21506 miles) to the toyota dealer for a tire inspection, the vehicle surged to approx 80 mph without accelerator pedal engagement. when i applied both feet to the brake pedal, it slowed the vehicle to approx 60 mph, but the engine continued to race out of control. i put the vehicle in neutral, but the engine continued to race. i put the vehicle back into drive and turned off the ignition. i eventually glided to a slow, difficult stop. no other vehicles were in the immediate area. after a 5 minute rest in park, i started the car and the engine raced. i immediately turned off the ignition. after another 5 minute delay, i started the vehicle again and it appeared normal. i drove the vehicle to the dealer and explained what had occurred. the dealer could not recreate the event and did not see any readouts indicating what had occurred. they explained it as a ect transmission that is common when the air conditioning is on. given recent events, my fear it that the explanation given to me is not accurate. i called the dealer several times over the past 2 months to determine what my options are for recall and repair. they continue to tell me to wait for a floor mat recall notice from toyota, and prior to receiving that notice, they cannot assist. i called the national toyota service center 1-800-331-4331 to file an incident report. i explained the situation above, they gave me a case number . they indicated that our vehicle was made in japan and should not be part of the pedal recall. they also indicated that we should be part of the floor mat recall which will include a computer chip adjustment that will install a brake override to ensure that the brake pedal will override the accelerator. give the recent events over the past 2 days, it appears that may not be working properly on other vehicles. since august 2009, this situation has not occurred again. my fear is that it will. *tr | |||