Recalls

CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT
09E028000SOUTHEAST TOYOTA DISTRIBUTORS, LLC E (Equipment)349906/15/2009MFRTOYOTA MOTOR CORPORATION05/14/200905/14/2009
Defect SummarySoutheast toyota is recalling 3,499 stainless steel exhaust tips sold by southeast toyota as an optional accessory for use on my 2008 highlander and highlander hybird vehicles. due to improper heat treatment during the manufacturing process, the original clamp used to secure the stainless steel exhaust tip to the exhaust pipe may develop microscopic cracks. eventually the crack may expand causing the clamp to break.
Consequence SummaryThe original clamp and the toyota stainless steel exhaust tip may fall off the vehicle's exhaust pipe and become a road hazard which would increase the risk of a vehicle crash.
Corrective SummarySoutheast toyota will notify owners and replace the clamp free of charge. the safety recall is expected to begin during may/june 2009. owners may contact southeast toyota customer loyalty department at 1-800-301-6859.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
09E022000TOYOTA MOTOR NORTH AMERICA, INC. E (Equipment)3910005/04/2009MFRTOYOTA MOTOR CORPORATION04/27/200904/30/2009
Defect SummaryToyota is recalling 39,100 stainless steel exhaust tips sold by toyota as an optional accessory for use on my 2008 highlander and highlander hybird vehicles. due to improper heat treatment during the manufacturing process, the original clamp used to secure the toyota stainless steel exhaust tip to the exhaust pipe may develop microscopic cracks. eventually the crack may expand causing the clamp to break.
Consequence SummaryThe original clamp and the toyota stainless steel exhaust tip may fall off the vehicle's exhaust pipe and become a road hazard which would increase the risk of a vehicle crash.
Corrective SummaryToyota will notify owners and replace the clamp free of charge. the safety recall began on may 4, 2009. owners may contact toyota customer experience center at 1 888-270-9371 monday through friday, 5:00 am to 6:00 pm, saturday 7:00 am through 4:00 pm pacific time.
NotesToyota's recall no. ssc 90e.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
EQUIPMENT - OTHER - LABELS
09V223000TOYOTA MOTOR NORTH AMERICA, INC.from 09/01/2005 to 05/04/2009V (Vehicle)2708009/18/2009OVSCTOYOTA MOTOR CORPORATION06/15/200906/15/2009571110
Defect SummaryToyota is recalling 27,080 model year 2005 through 2010 passenger cars built from september 1, 2005 to may 4, 2009. these vehicles were not equipped with load carrying capacity modification labels which fails to conform with the requirements of federal motor vehicle safety standard no. 110, tire selection and rims.
Consequence SummaryIncorrect load carrying capacity modification labels could result in the vehicle being overloaded, increasing the risk of a crash.
Corrective SummaryToyota will notify owners and provide them with a new, accurate label to be installed over the inaccurate label free of charge. the safety recall is expected to begin on or about august 31, 2009. owners may contact toyota at 1-888-270-9371.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
10V035000GULF STATES TOYOTA, INC. V (Vehicle)27141705/27/2010MFRTOYOTA MOTOR CORPORATION02/03/201002/03/2010571110
Defect SummaryGulf states toyota is recalling certain model year 2005-2010 vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, tire selection and rims. these vehicles were sold between september 1, 2005 and june 2, 2008 without the requisite load carrying capacity modification labels.
Consequence SummaryThis does not meet the standard requirements.
Corrective SummaryDealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. dealers will also correct the owner's manual. the safety recall began on may 27, 2010. owners may contact gulf states toyota at 713-580-3300.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
10V036000SOUTHEAST TOYOTA DISTRIBUTORS, LLC V (Vehicle)15341805/27/2010MFRTOYOTA MOTOR CORPORATION02/03/201002/03/2010571110
Defect SummarySoutheast toyota is recalling certain model year 2005-2011 passenger vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, tire selection and rims. these vehicles were sold between september 1, 2005 and june 2, 2008 without the requisite load carrying capacity modification labels.
Consequence SummaryA driver may overload a vehicle which may increase the risk of a crash.
Corrective SummaryDealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. the safety recall began on may 27, 2010. owners may contact southeast toyota at 1-954-420-2000.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
0701308/08/200710022752Special service campaign - ssc 70e owner's warranty information letter. *nj09/26/2007

Investigations

NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
EQUIPMENT
RQ10003TOYOTA MOTOR CORPORATION02/16/2010UNINTENDED ACCELERATION
 On september 26, 2007, toyota filed a defect information report and notified nhtsa that some of its model year (my) 2007 and 2008 lexus e350 and toyota camry vehicles could experience unintended and uncontrolled acceleration due to interference between the optional all weather floor mat offered on those vehicles and the vehicles' accelerator pedal.this decision was influenced by an office of defects investigation (odi) engineering analysis.this recall was designated 07e082.two years later, on october 5, 2009, toyota filed a defect information report and notified nhtsa that a number of its my 2004-2009 lexus and toyota vehicles may also experience unintended and uncontrolled acceleration due to interference between the accelerator pedal and the driver's floor mat.this recall was designated 09v388.several months later, on january 27, 2010, toyota filed an amended, or supplemental, defect information report and expanded the population of vehicles to include additional my 2008-2010 toyota and lexus vehicles.since this expansiontook place in a different calendar year, this recall was designated 10v023.separately on january 21, 2010, toyota filed a defect information report and notified nhtsa that certain toyota vehicles and certain pontiac vibe vehicles contained a safety defect in the accelerator pedal assembly that may cause the accelerator pedal to become harder to depress, slower to return, or in the worse case, mechanically stuck in a partially depressed position.nhtsa designated this recall 10v017.in total, the four recalls cover over 7.6 million toyota and lexus vehicles as well as the pontiac vibe product made by new united motor manufacturing, inc., a venture of toyota and general motors corporation.nhtsa requires additional information from toyota to more fully understand and evaluate, among other things, whether the scope of the recalls identified above (makes, models and model years) is sufficiently broad.the agency is seeking to determine whether toyota viewed the underlying defects too narrowly as interference between the accelerator pedal and the driver

Consumer Complaints

Fail datemilesoccurencesPurchase date
EQUIPMENT
05/27/201160000
 Tl*the contact owns a 2008 toyota highlander. while the vehicle was parked the contact stated he was attempting to reposition the front passenger side tire with the jack holding the vehicle up. the jack slipped from underneath the vehicle while the contact was underneath the vehicle. the contact was not injured. the passenger side fender and the bottom molding were damaged. the manufacturer was made aware of the failure and a case was filed. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 60,000.
01/27/2008
 We have a toyota hylander (2008) which is having safety issues. the passenger seat belt keeps going off. there is nothing in the seat but the bell keeps going off. it doesnt happen all the time but it does it often enough that it could be a safty issue. my second complaint is the window. the windshield keeps chiping when anything hits it. there are serveral times when i had to replace this window. there could be no other cars around but if something hits it it will spider. my third issue is there is a noise that happens when we start the car. its in the engine and we cant find it. i have taken the car into toyota but of course they cant find anything. i have had nothing but expensive issues with this unsafe car. i want to know if there have been any recalls on these issues? jean and anthony reed 6408 ne 56th street vancouver, wa 98661 (360) 953-2026 soccerfamily6@msn.com
EQUIPMENT ADAPTIVE
06/11/201261000
 Tl- the contact owns a 2008 toyota highlander. the contact stated that the carpet on the passenger side floorboard had become wet. the contact further inspected the vehicle and discovered that than water was leaking from the air conditioner. the vehicle was taken to the dealer for diagnosis. the dealer stated that they needed to replace the air conditioner line. the vehicle was repaired but the failure continued. the manufacturer was contacted and stated that they would follow up with the dealer. the failure mileage was 61,000 and the current mileage was 62,184. kmj
06/11/201261000
 Tl- the contact owns 2008 toyota highlander. the contact stated while cleaning his vehicle he notice that the carpet on the passenger side was wet and than he notice that the vehicle was leaking water from the air conditioner. the vehicle was for the diagnosis. the dealer stated that they needed to replace the air conditioner line. the vehicle was repaired but the failure continued. the manufacturer was contacted and they stated that they would follower up with the dealer. the failure mileage was 61,000 and the current mileage was 62,184
08/14/2009215061
 While i was driving our 2008 toyota highlander (with 21506 miles) to the toyota dealer for a tire inspection, the vehicle surged to approx 80 mph without accelerator pedal engagement. when i applied both feet to the brake pedal, it slowed the vehicle to approx 60 mph, but the engine continued to race out of control. i put the vehicle in neutral, but the engine continued to race. i put the vehicle back into drive and turned off the ignition. i eventually glided to a slow, difficult stop. no other vehicles were in the immediate area. after a 5 minute rest in park, i started the car and the engine raced. i immediately turned off the ignition. after another 5 minute delay, i started the vehicle again and it appeared normal. i drove the vehicle to the dealer and explained what had occurred. the dealer could not recreate the event and did not see any readouts indicating what had occurred. they explained it as a ect transmission that is common when the air conditioning is on. given recent events, my fear it that the explanation given to me is not accurate. i called the dealer several times over the past 2 months to determine what my options are for recall and repair. they continue to tell me to wait for a floor mat recall notice from toyota, and prior to receiving that notice, they cannot assist. i called the national toyota service center 1-800-331-4331 to file an incident report. i explained the situation above, they gave me a case number . they indicated that our vehicle was made in japan and should not be part of the pedal recall. they also indicated that we should be part of the floor mat recall which will include a computer chip adjustment that will install a brake override to ensure that the brake pedal will override the accelerator. give the recent events over the past 2 days, it appears that may not be working properly on other vehicles. since august 2009, this situation has not occurred again. my fear is that it will. *tr

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