Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
08/02/201254000
 Tl-the contact owns a 2008 toyota highlander. the contact stated that the passenger side headlight lens were fogged and the headlight assembly failed. the failure occurred previously and both the driver and passenger side headlights were replaced. the vehicle was taken to the dealer who diagnosed that the seal for the headlight assembly was defective and allowed water to enter. the manufacturer was made aware of the failure who filed a report and did not offer any further assistance. the vehicle was not repaired. the failure mileage was 54,000 and the current mileage was 59,000.pmb
08/02/201254000
 Tl-the contact owns a 2008 toyota highlander. the contact stated that the front passenger lens fogged up, and the passenger side headlight assembly failed. the paseenger side headlight lamp burnt out. the failure had occurred previously and the driver and passenger side had burnt and had been replaced by the dealer. the vehicle was taken into the dealer who stated the cause of failure was water inside the headlight assembly. the seal for the headlight assembly was defective and allowed water to enter. the manufacturer was made aware of the failure and there was case opened. the vehicle has not been repaired. the current mileage was 59,000. the failure mileage was 54,000.yn
04/20/200901
 I bought a 2008 toyota highlander in december 2007. i did not test drive the vehicle at night. after a few weeks, i tried to back up at night. the lights are completely inadequate and they are a safety hazard. i have to get out of the vehicle every few feet and check to make sure there is nothing/no one in my path when backing up at night. i asked the dealer to check/repair the lights. they said this is a common complaint but there is nothing they can do to fix it. it is not safe to back up the vehicle at night because the lights do not illuminate enough to see if someone is in your path. i have asked the manufacturer for help fixing the problem but they said there is nothing they can do. *tr