Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
UNKNOWN OR OTHER
1370709/21/200710023162Floor mat installation during (pds) pre-delivery service. *nj10/30/2007
0020704/26/200710022143Techstream ecu flash reprogramming procedure. *kb07/06/2007
0130704/17/200710021602Front license plate installation during pd's. *kb06/11/2007
0140704/20/200710021603Short pin installation during pds. *kb06/11/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
03/01/201272100
 The driver's sun visor does not stay up -- when either pulled back or pushed forward -- and falls in the driver's line of vision. this leads to a dangerous situation because it means the drver loses his field of vision for a few seconds at very unpredictible times.
02/28/201225000
 Upon starting my car, the
04/16/2011
 2008 toyota highlander: there is a faulty wiring harness for the airbig deployment. it has been fixed but it occurs again and then have to get it fix again. due to faulty a wiring harness that could fail and prevent airbag deployment, it is dangerous for me, my kids, or anyone that owns or drives a 2008 toyota highlander
06/09/201027180
 On 6/9/2010 asked dealer to ck. vehicle b/c air vents were throwing out white substance. dealer said the cabin filter was contaminated and replaced at 27,180 miles. on 12/9/2010 31,109 miles returned to dealer with same complaint white substance through vents. same response, cabin filter. i said how could filter be the problem after just 3929 miles, 6 mo service. dealer checked with toyota no record of issues here. we also own a 2007 lexus and had the same problem. on 1/14/2011 lexus service replaced the evaporater core with updated part as per tsb 0032-28. lexus said toyota dealer should do the same. toyota dealer has refused to replace. my concern, warranty expires in march 2011 and still having the problem. cannot continue to replace costly cabin filter. what should i do to get the repair completed?
12/29/201040000
 The sensor lights for abs and vsc have gone on and off intermittently on my 2008 toyota highlander. sometimes the brakes engaged the skid control, braking capability is lost and other times the speed needle does not gage properly. the system was inspected by toyota, who indicated it was due to damage to the sensor from a rope. toyota supposedly replaced the sensor and they stayed off for a few weeks, but continue to come back. my vehicle still has less than 50,000 miles, and toyota is again telling me they have to look into the problem
07/22/201027615
 Vehicle, toyota highlander 2008, would not start using the electronic ignition pushbutton. on 7/22/2010 vehicle was brought into the dealer and the ignition/power switch was replaced, code found b2275. same problem occurred again and dealer replaced neutral safety switch per t-sb-0348-09. same problem occurred again and was towed to dealer on 8/16/2010. they do not know what the problem is and i have heard nothing further from them as of 8/23/2010. i have been stranded several times with the vehicle not starting, the last time at 9:00 pm on sunday, 8/15/2010.
08/16/200880000
 I received a vsc error code, on a 2008 toyota highlander, not the hybrid model, but a limited top of the line model. the vehicle starts to accelerate by itself & then when you slam on the brakes to try to stop it, it fails to stop. in order to avoid slamming into the vehicle in front of me & to the right of me, i chose to turn left hard & run into the concrete divider. this was the 2nd occasion that this type of failure has happened to me. the 1st time was on december 15, 2010 & i also chose to turn left hard & strike the divider instead of rear ending the vehicle in front of or side swiping the vehicle to the right of me. on the 1st occasion, none of the airbags deployed & because of that i ended up striking my head on the either the drivers side glass or some hard object and losing my short term memory. the vehicle & then crossed 3 lanes of traffic, finally off of an exit ramp & came to rest after striking a fence pole. the 2nd time it happened was on august 16, 2010. i also chose to strike the concrete divider as opposed to striking the vehicle in front of me or to the right of me. then somehow i also crossed 3 lanes of highway & finally coming to rest after striking a light pole. the driver side curtain airbag did deploy this time so i did not lose consciousness nor did i lose my short term memory. it was at that point that i noticed that a 2nd error code also came up stating brake failure.
07/22/201027615
 Vehicle, toyota highlander 2008, would not start using the electronic ignition pushbutton. on 7/22/2010 vehicle was brought into the dealer and the ignition/power switch was replaced, code found b2275. same problem occurred again and dealer replaced neutral safety switch per t-sb-0348-09. same problem occurred again and was towed to dealer on 8/16/2010. they do not know what the problem is and i have heard nothing further from them as of 8/23/2010. i have been stranded several times with the vehicle not starting, the last time at 9:00 pm on sunday, 8/15/2010.
08/16/200880000
 I received a vsc error code, on a 2008 toyota highlander, not the hybrid model, but a limited top of the line model. the vehicle starts to accelerate by itself & then when you slam on the brakes to try to stop it, it fails to stop. in order to avoid slamming into the vehicle in front of me & to the right of me, i chose to turn left hard & run into the concrete divider. this was the 2nd occasion that this type of failure has happened to me. the 1st time was on december 15, 2010 & i also chose to turn left hard & strike the divider instead of rear ending the vehicle in front of or side swiping the vehicle to the right of me. on the 1st occasion, none of the airbags deployed & because of that i ended up striking my head on the either the drivers side glass or some hard object and losing my short term memory. the vehicle & then crossed 3 lanes of traffic, finally off of an exit ramp & came to rest after striking a fence pole. the 2nd time it happened was on august 16, 2010. i also chose to strike the concrete divider as opposed to striking the vehicle in front of me or to the right of me. then somehow i also crossed 3 lanes of highway & finally coming to rest after striking a light pole. the driver side curtain airbag did deploy this time so i did not lose consciousness nor did i lose my short term memory. it was at that point that i noticed that a 2nd error code also came up stating brake failure.
07/22/201027615
 Vehicle, toyota highlander 2008, would not start using the electronic ignition pushbutton. on 7/22/2010 vehicle was brought into the dealer and the ignition/power switch was replaced, code found b2275. same problem occurred again and dealer replaced neutral safety switch per t-sb-0348-09. same problem occurred again and was towed to dealer on 8/16/2010. they do not know what the problem is and i have heard nothing further from them as of 8/23/2010. i have been stranded several times with the vehicle not starting, the last time at 9:00 pm on sunday, 8/15/2010.
08/16/200880000
 I received a vsc error code, on a 2008 toyota highlander, not the hybrid model, but a limited top of the line model. the vehicle starts to accelerate by itself & then when you slam on the brakes to try to stop it, it fails to stop. in order to avoid slamming into the vehicle in front of me & to the right of me, i chose to turn left hard & run into the concrete divider. this was the 2nd occasion that this type of failure has happened to me. the 1st time was on december 15, 2010 & i also chose to turn left hard & strike the divider instead of rear ending the vehicle in front of or side swiping the vehicle to the right of me. on the 1st occasion, none of the airbags deployed & because of that i ended up striking my head on the either the drivers side glass or some hard object and losing my short term memory. the vehicle & then crossed 3 lanes of traffic, finally off of an exit ramp & came to rest after striking a fence pole. the 2nd time it happened was on august 16, 2010. i also chose to strike the concrete divider as opposed to striking the vehicle in front of me or to the right of me. then somehow i also crossed 3 lanes of highway & finally coming to rest after striking a light pole. the driver side curtain airbag did deploy this time so i did not lose consciousness nor did i lose my short term memory. it was at that point that i noticed that a 2nd error code also came up stating brake failure.
07/22/201027615
 Vehicle, toyota highlander 2008, would not start using the electronic ignition pushbutton. on 7/22/2010 vehicle was brought into the dealer and the ignition/power switch was replaced, code found b2275. same problem occurred again and dealer replaced neutral safety switch per t-sb-0348-09. same problem occurred again and was towed to dealer on 8/16/2010. they do not know what the problem is and i have heard nothing further from them as of 8/23/2010. i have been stranded several times with the vehicle not starting, the last time at 9:00 pm on sunday, 8/15/2010.
08/16/200880000
 I received a vsc error code, on a 2008 toyota highlander, not the hybrid model, but a limited top of the line model. the vehicle starts to accelerate by itself & then when you slam on the brakes to try to stop it, it fails to stop. in order to avoid slamming into the vehicle in front of me & to the right of me, i chose to turn left hard & run into the concrete divider. this was the 2nd occasion that this type of failure has happened to me. the 1st time was on december 15, 2010 & i also chose to turn left hard & strike the divider instead of rear ending the vehicle in front of or side swiping the vehicle to the right of me. on the 1st occasion, none of the airbags deployed & because of that i ended up striking my head on the either the drivers side glass or some hard object and losing my short term memory. the vehicle & then crossed 3 lanes of traffic, finally off of an exit ramp & came to rest after striking a fence pole. the 2nd time it happened was on august 16, 2010. i also chose to strike the concrete divider as opposed to striking the vehicle in front of me or to the right of me. then somehow i also crossed 3 lanes of highway & finally coming to rest after striking a light pole. the driver side curtain airbag did deploy this time so i did not lose consciousness nor did i lose my short term memory. it was at that point that i noticed that a 2nd error code also came up stating brake failure.
05/22/20105000
 On may 22, 2010 my toyota highlander sudden accelerated. i was at a full stop (red light) on 14th street at the intersection of castro heading west uphill. my foot was on the brake when my truck suddenly accelerated. the truck jerked forward even though my foot was on the brake. i reported it to san francisco toytoa service representative when i brought in my truck for the recall service on may 29, 2010. they completed the recall as required, but he dismissed my comment about the above incident. i believe the real issue is the electronic or software programming of vehicle controls and wish to have this documented if a more serious problem occures.
04/09/2010
 Toyota safety recall notice. i received a safety recall notice from toyota about floor mat interference with the accelerator pedal. while the pedal may get stuck on the floor mat, it is highly unlikely that this will cause a sudden increase in acceleration. common sense tells you that if the pedal gets stuck, the vehicle will remain at the speed in which the problem occurred. this also is true for the alleged sticky accelerlator problem. it is disappointing that the ntmvsa has not recognized this problem and is allowing toyota to continue down this road.
04/04/201034000
 While driving in reverse my 2008 toyota highlander gas pedal continued excelleration after bracking and crashed into my garage.
01/27/2008
 We have a toyota hylander (2008) which is having safety issues. the passenger seat belt keeps going off. there is nothing in the seat but the bell keeps going off. it doesnt happen all the time but it does it often enough that it could be a safty issue. my second complaint is the window. the windshield keeps chiping when anything hits it. there are serveral times when i had to replace this window. there could be no other cars around but if something hits it it will spider. my third issue is there is a noise that happens when we start the car. its in the engine and we cant find it. i have taken the car into toyota but of course they cant find anything. i have had nothing but expensive issues with this unsafe car. i want to know if there have been any recalls on these issues? jean and anthony reed 6408 ne 56th street vancouver, wa 98661 (360) 953-2026 soccerfamily6@msn.com