Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
12V491000Toyota Motor North America, Inc.from 05/25/2007 to 07/31/2008V (Vehicle)251942411/05/2012ODITOYOTA MOTOR CORPORATION10/10/201210/10/2012
Defect SummaryToyota is recalling certain model year 2007-2009 camry, camry hybrid, rav4, corolla, corolla matrix, tundra, sequoia, highlander, highlander hybrid, yaris, scion xb, scion xd and pontiac vibe vehicles. the power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
Consequence SummaryIf the switch overheats, it may melt, possibly resulting in a fire.
Corrective SummaryToyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their toyota dealer or the toyota customer experience center at 1-800-331-4331. general motors will contact the pontiac vibe owners affected by this recall and gm dealers will inspect and repair switches as necessary. those owners may contact pontiac customer care at 1-800-762-2737.
NotesOwners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
T-SB-0010-1102/10/201110037962Ready06/08/2011
T-SB-0010-1102/10/201110037962Toyota: when operating the front side window glass there may be a rattle or popping noise. the window may also be inoperative due to damaged window mounting tabs. 2008-2010 highlander. *rm06/08/2011
VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR
0150704/20/200710021604Initial calibration of compass during pds. *kb06/11/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
04/20/200901
 I bought a 2008 toyota highlander in december 2007. i did not test drive the vehicle at night. after a few weeks, i tried to back up at night. the lights are completely inadequate and they are a safety hazard. i have to get out of the vehicle every few feet and check to make sure there is nothing/no one in my path when backing up at night. i asked the dealer to check/repair the lights. they said this is a common complaint but there is nothing they can do to fix it. it is not safe to back up the vehicle at night because the lights do not illuminate enough to see if someone is in your path. i have asked the manufacturer for help fixing the problem but they said there is nothing they can do. *tr
VISIBILITY - SUN ROOF ASSEMBLY
12/21/20076000109/30/2007
 While driving on highway the sunroof exploded and sent glass fragment everywhere. fortunately the shade was pulled closed otherwise glass would have been blown into the driver and passenger compartment at 55 mph. glass was completely distributed throughout the headliner and it had to be removed to ensure glass would not interfere with air bag operation or become a projectile if the air bag actuated. the sunroof is made of tempered glass and not safety glass. when it exploded, the glass was not held captive by the safety film. only a two inch border of glass remained in the sun roof frame. this is a very significant safety oversight. if the sun roof shade had been open, the driver would have been hit with glass and an accident would likely have occurred. *tr
VISIBILITY - WINDSHIELD
12/20/20074800309/09/2007
 Had a rock chip that grew across windshield while i was driving down highway. had windshield replaced two days later very small rock chipped it. had chip fixed now 3wks later lines are appearing out of the fixed chip. all repairs were done by safelight and is reported to insurance. *tr
VISIBILITY/WIPER
10/28/201276000
 Tl* the contact owns a 2008 toyota highlander. the contact stated that white particles were emitted through the ventilation system while the climate control was actived. the vehicle was not taken to a mechanic or the dealer. the vehicle was not repaired. the manufacturer was contacted about the failure. the failure mileage was approximately 76,000.
10/28/201276000
 Tl- the contact owns a 2008 toyota highlander. the contact stated that white particles were emitted through the ventilation system while the climate control was actived. the vehicle was not taken to a mechanic or the dealer. the vehicle was not repaired. the manufacturer was contacted about the failure. the failure mileage was approximately 76,000. kmj
10/28/201276000
 Tl- the contact owns a 2008 toyota highlander. the contact stated that white particles were emitted through the ventilation system while the climate control was active. the vehicle was not taken to a mechanic. the vehicle was not repaired. the manufacturer was contacted about the failure. the failure mileage was approximately 76,000. mh