Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 09/20/2009 | 61793 | ||
| One morning our toyota highlander hybrid wouldn't start. after trying to start it with my key, my wife tried using hers. it still didn't start. however, we both noticed that it was making more than the usual amount of buzzing and humming sounds. we both walked back into the house, leaving the car in park, the doors shut but the hood up, taking our keys with us. just a few minutes later, my wife saw movement out the window and walked over to see what it was. it was the highlander driving itself across the lawn. it had been parked on the flat driveway but was now halfway across the yard, having rolled over a flower planter made of railroad ties and was headed for a very steep hill. before either of us could even get out of the house, it rolled over the edge of the hill and disappeared. a loud crash let us know it had come to a stop. (it hit a tree.) the air bags didn't deploy and when we looked in the window the gear shift was in reverse. after being towed up the hill, it was taken to a collision repair facility where the bill came to about $11,000. then it was taken to steve low midwest toyota where we sought an explanation and repair. the dealer could find no defect and no repair was made. | |||