Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||||||||||||
| 11V342000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 02/16/2005 to 08/29/2006 | V (Vehicle) | 82273 | 01/05/2012 | ODI | TOYOTA MOTOR CORPORATION | 06/29/2011 | 06/29/2011 | |||||||
| Defect Summary | Toyota is recalling certain model year 2006-2007 highlander hybrid and lexus rx400h passenger cars manufactured from february 16, 2005, through august 30, 2006. a module inside the inverter module may contain inadequately soldered transistors that during high-load driving, may be damaged by heat caused by the large current. if this occurs, various warning lamps, including the malfunction indicator lamp, slip indicator light, brake system warning light, and master warning light, will be illuminated on the instrument panel. | |||||||||||||||
| Consequence Summary | The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. it is possible that the hybrid system will shut down while the vehicle is being driven, causing the vehicle to stall unexpectedly, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Toyota/lexus mailed an interim owner notification on july 19, 2011 to advise owners of this recall and the fact that they will receive a future notice when parts become available to complete repairs. toyota dealers will inspect the hybrid inverter production number to determine whether the inverter contains suspect transistors and replace the module free of charge. owners may contact toyota at 1-800-331-4331. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V112000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V113000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V115000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 02/20/2013 | 146000 | ||
| Tl-the contact owns a 2006 toyota highlander hybrid. the contact stated that the inverter/converter hybrid system would shut down while the vehicle was being driven at any speed. the vehicle was taken to the dealer, who inspected the vehicle and advised the contact that the inverter/converter needed to be replaced. the vehicle was not repaired. the manufacturer was notified and advised that they would contact him within a few days. the failure mileage was 146,000. kmj | |||
| 02/20/2013 | 146000 | ||
| Tl-the contact owns a 2006 toyota highlander hybrid. the contact stated the inverter/converter hybrid system shuts down while the vehicle was being driven. the vehicle was taken to the dealer who inspected the vehicle and stated the inverter/converter needed to be replaced. the vehicle was not repaired. the manufacturer was notified who stated they will contact him within the next couple of days. the mileage was 146,000. mw | |||
| 02/16/2013 | 124000 | ||
| Hybrid inverter failure. accelerating from stoplight to enter highway ramp. loud bang and all lights on dash came on. engine continued running but no propulsion. had it towed to dealer and informed it was a hybrid inverter failure, and would cost $10,000 to repair. we are now looking at class action lawsuits. | |||
| 01/26/2013 | 160000 | 1 | |
| My 17-year-old daughter was driving on i-5 in northern california. she had cruise control set at 70mph and was traveling up hill when cruise control suddenly popped off and car went dead. she had no power, and power steering went out. she managed to coast to the crest of the hill and down the other side to pull off the road, but was in a very dangerous situation near truck weigh station with big rigs pulling on and off highway. car had to be towed to dealership. we were informed that hybrid inverter was dead and would cost $8,000.00+ to repair. contacted corporate and was informed that since the car was out of warranty they would offer no assistance in repair costs. have since heard other similar stories regarding 2006 toyota hybrids. *tr | |||
| 11/10/2012 | 123000 | ||
| My son was driving and the vehicle stopped on him in the middle of the road with no warning or power steering. vehicle had to be towed to the dealership. was informed by the dealership that the hybrid generator had shorted and needed $7,300.00 worth of repairs. i am very concerned that this vehicle is dangerous, if he was on a very busy road and this vehicle were to have stopped on him as suddenly as it did that day he could of possibly been rear-ended and seriously injured. this vehicle has been a part of several recalls with this same type of issue, but toyota has refused my request for this vehicle to be repaired or issue a recall with this issue. | |||
| 10/19/2012 | 114000 | 1 | |
| After making a left turn at a stop sign, the vehicle display started indicating error codes including check hybrid system. after driving approx 1/2 mile, the vehicle lost power and shut down/stalled in the middle of the highway in traffic. fortunate, i received some help from an on-looker to help me manually steer the car over slightly on to the sidewalk area as traffic is congested in that area. toyota does not consider this a safety issue even though their recall notice indicates increasing the risk of a crash. additionally, they will not honor their recall notice for the hybrid system inverter stating the intelligent power module located on the inverter was not the cause of the failure even though the conditions were exactly what is stated on the recall notice. *tr | |||
| 10/19/2012 | 114000 | ||
| After making a left turn at a stop sign, the vehicle display started indicating error codes including check hybrid system. after driving approx 1/2 mile, the vehicle lost power and shut down/stalled in the middle of the highway in traffic. forturnately, i received some help from an on-looker to help me manually steer the car over slightly on to the sidewalk area as traffic is congested in that area. toyota does not consider this a safety issue even though their recall notice indicates increasing the risk of a crash. additionally, they will not honor their recall notice for the hybrid systerm inverter stating the intelligent power module located on the inverter was not the cause of the failure even though the conditions were exactly what is stated on the recall notice. | |||
| 09/25/2012 | 90000 | ||
| Tl-the contact owns a 2006 toyota highlander hybrid. the contact stated that while driving 35 mph, the check hybrid system warning light illuminated as the vehicle stalled. the vehicle was merged to the shoulders as all of the instrument panel gauges illuminated. in addition, the vehicle would not move. the vehicle was towed to the dealer who stated hat the wiring harness to the rear differential was corroded. the corrosion had to be cleaned off from the wiring harness connection and the engine restarted. the vehicle was repaired. the manufacturer was notified of the failure who stated that there was no recall for the failure and offered no further assistance. the failure mileage was 90,000. kmj | |||
| 09/25/2012 | 90000 | ||
| Tl-the contact owns a 2006 toyota highlander hybrid. the contact stated while driving 35mph the warning light started to illuminate | |||
| 08/05/2012 | 80000 | ||
| Tl-the contact owns a 2006 toyota highlander hybrid. the contact stated that while driving approximately 55 mph, the vehicle stalled without any warnings. the vehicle was towed to the dealer who diagnosed that the inverter needed to be replaced. there was a recall under nhtsa campaign id number: 11v342000 (electrical system) that may be related to the failure. the manufacturer was made aware of the failure who did not offer any assistance since the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 80,000. pmb | |||
| 08/11/2012 | 124512 | 1 | |
| While driving on i40 just after leaving i17 at flagstaff, az, during heavy rainstorm, vehicle decelerated abruptly to about 45 mph (while on cruise control set at 65), managed to pull off at next off ramp and car died completely about halfway up offramp (country club road exit). warning messages included check hybrid system, check 4wd system, and check avs system. after calling findlay toyota in flagstaff and while waiting for tow truck, turned system off for a few minutes and attempted restart which was successful and drove to toyota dealership. after 2 days of diagnostic checks and technician calls with toyota, they tried to tell me problem was dirty mass air flow sensor. this vehicle had received recall notice and had inverter and avs system replaced at a little over 100,000 miles. extreme safety hazard with power system failure on interstate in rainstorm surrounded by 18 wheelers. *tr | |||
| 08/11/2012 | 124512 | ||
| While driving on i40 just after leaving i17 at flagstaff, az, during heavy rainstorm, vehicle decellorated abruptly to about 45 mph (while on cruise control set at 65), managed to pull off at next off ramp and car died completely about halfway up offramp (country club road exit). warning messages included check hybrid system, check 4wd system, and check avs system. after calling findlay toyota in flagstaff and while waiting for tow truck, turned system off for a few minutes and attempted restart which was successful and drove to toyota dealership. after 2 days of diagnostic checks and technician calls with toyota, they tried to tell me problem was dirty mass air flow sensor. this vehicle had received recall notice and had invertor and avs system replaced at a little over 100,000 miles. extreme safety hazard with power system failure on interstate in rainstorm surrounded by 18 wheelers. | |||
| 06/20/2012 | 113000 | ||
| Tl - the contact owns a 2006 toyota highlander hybrid. the contact stated that while attempting to reverse from a residential drive way, the vehicle exhibited a loud popping noise and all of the warning lamps illuminated. the contact mentioned that immediately after the failure occurred, the vehicle stalled. the vehicle was taken to the dealer who diagnosed that the inverter and electronic control unit was defective and needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in nhtsa campaign id number: 11v342000 (electrical system). the vehicle was not repaired. the failure and current mileage was 113,000. kmj | |||
| 06/20/2012 | 113000 | ||
| Tl - the contact owns a 2006 toyota highlander hybrid. the contact stated that while attempting to reverse out of a residential drive way, the vehicle started to make a loud popping noise and all of the warning lamps on the instrument panel illuminated. the contact mentioned that immediately after the failure occurred the vehicle stalled. the vehicle was taken to the dealer who diagnosed that the inverter and electronic control unit were defective and needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since her vehicle was not included on recall nhtsa campaign id number: 11v342000 (electrical system). the vehicle was not repaired. the failure and current mileage was 113,000. pm | |||
| 09/04/2010 | 103000 | ||
| Driving in 6 lanes of heavy traffic we heard a 'thunk' and lost all power. i wrestled the vehicle to get it to coast off of the road. car was towed to toyota dealer where it was found that the inverter needed to be replaced. cost was $7600, after a substantial discount from the dealer, who was obviously embarrassed about charging so much for a single part. the incident could have caused an accident, since all power and electrically assisted driving functions failed simultaneously. fortunately it didn't. subsequently i found that toyota had upgraded their inverters beginning in 2007. we have also received in 2011 from toyota an interim safety recall notice for the inverter, but have heard nothing since. | |||
| 03/05/2012 | 96000 | ||
| Tl* the contact owns a 2006 toyota highlander hybrid. while driving approximately 65 mph, the engine stalled with the illumination of all of the warning indicators on the instrument panel. the vehicle was towed to an authorized dealer for diagnosis. the contact referenced nhtsa campaign id number: 11v342000 (electrical system) and stated that the vehicle was taken to the dealer for repairs but the dealer experienced difficulties in performing the remedy for the recall defect. the manufacturer was not notified of the problem. the approximate failure mileage was 96,000. | |||
| 03/05/2012 | 96000 | ||
| Tl-the contact owns a 2006 toyota highlander hybrid. while driving approximately 65 mph, the engine stalled with the illumination of all of the warning indicators on the instrument panel. the vehicle was towed to an authorized dealer for diagnosis. the contact referenced nhtsa campaign id number: 11v342000 (electrical system) and stated that the vehicle was taken to the dealer for repairs but the dealer experienced difficulties in performing the remedy for the recall defect. the manufacturer was not notified of the problem. the approximate failure mileage was 96,000. kmj | |||
| 03/05/2012 | 96000 | ||
| Tl-the contact owns a 2006 toyota highlander hybrid. while driving approximately 65 mph, the engine stalled with the illumination of the entire warning indicators on the instrument panel. the vehicle was towed to an authorized dealer for diagnosis. there was a recall associated with nhtsa campaign id number 11v342000 (electrical system). the vehicle was currently being repaired; however the dealer experienced difficulties in performing the remedy for the recall defect. the manufacturer was not notified of the problem. the approximate failure mileage was 96,000. js | |||
| 01/19/2012 | 117000 | ||
| Driving home and car lost power. check hybrid system light came on. luckily, it was late, so there was no traffic, as the car just died. i was able to make it to the side of the road and put into park before rolling back down he hill we were driving up. car towed to the local dealer who stated that the inverter failed, and would cost $9,000 to repair, which is not much less than what the car is worth when it is running. car has been recalled, but dealer says the part's serial number is not part of the recall. called toyota corporate who has assigned a case manager who is to contact me within one business day. | |||
| 12/13/2011 | 13600 | ||
| Tl- the contact owns a 2006 toyota highlander hybrid. the contact took the vehicle to the dealer to have the vehicle repaired under nhtsa campaign id number: 11v342000 (electrical system). the dealer refused to repair the failure without giving reasonable explanation to the contact. the manufacturer was notified and sided with the dealer, advising the contact that they would release another notice to inform consumers when they would be available to perform the work recall work on selected vehicles. the vehicle was not repaired. the failure and the current mileage was 136,000. kmj | |||
| 12/13/2011 | 13600 | ||
| Tl- the contact owns a 2006 toyota highlander. the contact took the vehicle to the dealer to have the vehicle repaired under the nhtsa campaign id number: 11v342000 (electrical system) recall. the dealer refused to repair the failure without giving reasonable explanation to the contact. the manufacturer was notified and agreed with the dealer and told the contact that they would release another notice to inform consumers when they would be available perform the work. the vehicle was not repaired. the failure and current mileage was 136,000. nw | |||
| 12/01/2011 | 75000 | ||
| The front window defroster and heater controller potentiometer assembly is defective. ice build-up on the front window is known to impair a driver's visibility and cause an accident. the nut on my temperature controller was several turns loose! the original multi-stranded wires soldered to the temp-controller potentiometer were rigid because they were too well tinned with solder and broke from vibration fatigue; due to the loose nut on the temp-controller potentiometer shaft. toyota or sumitomo (vendor) should cover this under an extended warranty due to the loose nuts (poor workmanship)! the problem is well documented with photos at http://www.devalcourt.com/2010/03/fixing-2004-toyota-highlander-ac-and-heat-issue/#idc-cover. over 385 people have left comments there; several other websites document the same problem. | |||
| 12/19/2011 | 115000 | ||
| Tl* the contact owns a 2006 toyota highlander hybrid. the contact was driving 30 mph when the vehicle stalled with the illumination of the check hybrid and vrc system warning lights. the contact took the vehicle to the dealer for a diagnostic test. the test result showed a defect in the hybrid battery. the contact did not authorize the dealer to perform any more tests or repairs on the vehicle. the failure mileage was 115,000. | |||
| 12/19/2011 | 115000 | ||
| Tl-the contact owns 2006 toyota highlander hybrid. the contact stated while driving 30 mph the vehicle stalled. the contact stated the check hybrid and vrc system light illuminated on the instrument cluster. the contact took the vehicle to the dealer for a diagnostic test. the test result shown a defect in the hybrid battery. the contact did not authorized the dealer to perform any more test on the vehicle. the failure mileage was 115,000. jo | |||
| 11/30/2011 | 60000 | ||
| Tl- the contact owns 2006 toyota highlander hybrid. the contact was driving 10 mph when the contact crashed into a curb and the power steering failed. the vehicle was towed to the dealer where the dealer confirmed that the power steering and the hybrid computer system failed. the manufacturer was not contacted and the vehicle was not repaired. the failure and the current mileages were 60,000. kmj | |||
| 11/30/2011 | 60000 | ||
| Tl- the contact owns 2006 toyota highlander hybrid. the contact was driving 10mph when the vehicle crashed into a curb and the power steering failed making a right turn. the vehicle was towed to the dealer. the dealer confirmed power steering and hybrid computer system failed. the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileages were 60,000. rds | |||
| 02/02/2011 | |||
| Toyota is not following cra (corrective repair action) for pre-notification remedies. according to the defect information report dated june 29, 2011 regarding inverter failure recall, item 7 the owner letter will instruct vehicle owners who have paid to have this condition remedied prior to this campaign to seek reimbursement pursuant to toyota's general reimbursement plan. however, the 'interim' recall notification letter to owners did not supply instructions to vehicle owners who paid to have the condition remedied. the inverter in my my 2006 toyota highlander hybrid failed. i replaced the inverter at my own expense. i contacted toyota motors corp customer care and they requested that i have the vehicle inspected to document the repair was completed, mail or fax the paid invoice for the inverter, proof of ownership and the inspection report in for payment. this information was faxed and sent via us mail on october 19, 2011. i was contacted via phone by toyota motors corp on 11/10/11 and was informed that my claim was denied because toyota does not have a recall on the inverter . i referred the toyota representative to the nhtsa website. i was told my claim was denied because the letter was an 'interim letter and not a recall. i was informed that because the the part is not officially recalled, i would need to wait until it was official because toyota does not have a remedy for the failure. my concern is that the 'interim' letter is almost 4 months old and toyota does not offer relief to owners. further, i am very concerned that the toyota representative told me repeatedly that they do not have a recall on this part. | |||
| 09/21/2011 | 120000 | ||
| Driving the upper roadway of the queensboro 59th st bridge the car just died. flashing on the panel read check the vsc system waited for a tow around a dangerous curve, we could have been killed. otw to the toyota dealer to see if they will honor the recalled inverter part. | |||
| 09/02/2011 | 114500 | ||
| There have been four incidents with this vehicle in which the hybrid system shutting down. the first three times the vehicle was fine when i turned it off, but would not restart. with all three of these incidents the vehicle would restart with no issues after a few hours. the csv and the check hybrid system lights as well as most of the panel lights would come on. the dealership checked it two times and said it was fine. in the most recent event, i was waiting at the bottom of a driveway. when i went to proceed i pressed the accelerator and the engine made a loud sound that seemed equivelent to it running at a high rpm. the car would not go forward or reverse. i turned the car off and then on again, it made the same sound and again did not move. the csv and the check hybrid system lights as well as the panel lights came on. i rolled the car out of the driveway and turned it off again. due to the previously described history of the car, i chose to wait an hour before trying to restart it. after waiting an hour, i attemped to restart the car and the exact same things happened. after putting the car on the scope the dealership could not determine the problem. i was called after two days of the dealer running many tests and told it was the inverter. the price quoted to me was $8000. i insisted that they needed to look into the toyota recall of the hybrid inverters. i was told my vehicle was checked by another dealership on august 15,2011, and it was cleared. i asked them to recheck this recall to see if my car fit into the category. i was informed they were not going to recheck it, but they would instead contact toyota. had this happened while i was driving up or down my driveway, i would most certainly would have gone over the 50 foot embankment on my driveway or the cliff directly across the street from my house. | |||
| 07/12/2010 | 79072 | ||
| Tl- the contact owns a 2006 toyota highlander hybrid. in july 2010, the contact was traveling 35 mph, when she heard a loud popping noise and she also noticed that the check hybrid system warning light illuminated. the vehicle suddenly lost all power where it was towed to a dealer. the dealer inspected the vehicle and informed the contact that the inverter assembly failed. the vehicle was repaired. in july 2011, the contact experienced the same failure when she heard a loud popping noise and the vehicle stalled. the vehicle was towed to the dealer and the contact was informed that the inverter assembly failed again. the manufacturer was notified and informed the contact that her vin was not included in recall number: 11v342000 (electrical system). the vehicle was awaiting repairs. the current mileage was 98,600. the approximate failure mileage was 79,072. rvk | |||
| 07/12/2010 | 79072 | ||
| Tl- the contact owns a 2006 toyota highlander hybrid. in july 2010, the contact was traveling 35 mph, when she heard a loud pop noise then she noticed that the check hybrid system warning light illuminated. the vehicle suddenly lost all power. the vehicle was towed to a dealer where they inspected the vehicle and informed the contact that the inverter assembly had failed and performed the repairs. in july 2011, the contact experienced the same failure. she heard a loud pop noise and then the vehicle lose power. the vehicle was towed to the dealer and the contact was informed that the inverter assembly had failed again. the manufacturer had been notified and informed the contact that her vin had not been included in recall number: 11v342000 (electrical system). the vehicle was awaiting repairs. the current mileage was 98,600. the approximate failure mileage was 79,072. bw | |||
| 08/27/2006 | 7270 | ||
| While driving at speed on the highway the inverter/converter failed the vehicle was coasted to a stop on the highway shoulder. now again on 04/28/2011 with 88,856 miles on the vehicle the same failure has occurred while acceleration up-hill on the highway at about 40 mph. most of the damaged components (inverter/converter & an ecu) where covered by warranty. i am very concerned about the safety of this vehicle and my wife continuing to drive it even though it has been repaired again. | |||
| 05/02/2011 | |||
| On may 2, 2011 the inverter assembly broke down. | |||
| 04/29/2011 | 120000 | ||
| Tl. the contact owns a 2006 toyota highlander hybrid. the contact stated while driving 70 mph the vehicle sudden shut off without warning. the contact pulled over and could not get the vehicle to restart so the contact called a tow truck. the contact had the vehicle tow to dealer. the dealer performed a diagnostic test and the test results shown the invert malfunctioned. the contact notice a nhtsa action number: pe11005 ( hybrid propulsion system: inverter) and stated the manufacturer needs to issue a recall before someone crashes. the failure mileage was 120,000. jo | |||
| 04/12/2011 | 125000 | ||
| Tl*the contact owns a 2006 toyota highlander hybrid. while driving approximately 65 mph the vehicle stalled. the vehicle was towed to the dealer. the technicians stated that the inverter needed to be replaced. the vehicle was not repaired. the approximate failure mileage was 125,000. | |||
| 04/12/2011 | 125000 | ||
| Tl- the contact owns a 2006 toyota highlander hybrid. while driving approximately 65 mph the vehicle stalled. the vehicle was towed to the dealer. the technicians stated the invertor needed to be replaced. the vehicle was not repaired. the approximate failure mileage was 125,000. ds | |||
| 03/21/2011 | 61186 | ||
| The 2006 highlander hybrid was parked on a steep hill. turned on the ignition, put it into reverse, and went about one foot (uphill) when it made a loud clank sound and stopped. check vsc, check hybrid, and check awd warning messages were then displayed on the instrument panel. i could not turn the engine on and drive it, so i had it towed to a local toyota dealer where it was diagnosed as having an inverter failure. within 4 days, the inverter was replaced under warranty. | |||
| 03/16/2011 | 145000 | ||
| Tl* the contact owns a 2006 toyota highlander hybrid. while driving approximately 5 mph, the engine stalled and the check hybrid system and cvc warning indicators illuminated. the engine was restarted followed by a loud noise. when the accelerator pedal was engaged, there was no response and the steering wheel would not function normally. the vehicle was towed to an authorized dealer where they informed the contact that the failure was related to a faulty inverter. the vehicle was not repaired. the failure mileage was approximately 145,000. | |||
| 04/01/2006 | 200 | ||
| Tl* the contact owns a 2006 toyota highlander hybrid. the contact stated that as she decelerated to a complete stop, the vehicle stalled without warning. the vehicle was then towed to an authorized dealer but the failure was unable to be diagnosed. the manufacturer was contacted and advised the contact that the vehicle should be driven every daily in order to prevent the failure. no further assistance was offered. the vehicle was not repaired. the failure mileage was 200 and current mileage was 16,000. | |||
| 02/26/2011 | 172000 | ||
| Tl* the contact owns a 2006 toyota highlander hybrid. the contact was driving 65 mph when the check hybrid system, check esc system and check all wheel drive warning lights illuminated. the vehicle lost all power and was towed to an authorized dealer who advised that the hybrid inverter system would need to be replaced. the vehicle was repaired. the manufacturer was not notified. the current and failure mileage were approximately 172,000. | |||
| 04/01/2006 | 16000 | ||
| Tl - the contact owns 2006 toyota highlander hybrid. the contact stated that the vehicle stalled when it came to a stop. the vehicle was towed over 15 times to the dealer who was not able to diagnosed the failure. the manufacturer was contacted who advised to drive the vehicle everyday and did not offered further assistance. the vehicle was not repaired. the failure mileage was 200 and current mileage was 16,000. pm | |||
| 02/26/2011 | 172000 | ||
| Tl* the contact owns a 2006 toyota highlander hybrid. the contact was driving 65 mph when the check hybrid system, check esc system and check all wheel drive warning lights illuminated. the vehicle lost all power and was towed to an authorized dealer who advised that the hybrid inverter system would need to be replaced. the vehicle was repaired. the manufacturer was not notified. the current and failure mileage were approximately 172,000. | |||
| 04/01/2006 | 16000 | ||
| Tl - the contact owns 2006 toyota highlander hybrid. the contact stated that the vehicle stalled when it came to a stop. the vehicle was towed over 15 times to the dealer who was not able to diagnosed the failure. the manufacturer was contacted who advised to drive the vehicle everyday and did not offered further assistance. the vehicle was not repaired. the failure mileage was 200 and current mileage was 16,000. pm | |||
| 02/26/2011 | 172000 | ||
| Tl-the contact owns a 2006 toyota highlander hybrid. the contact stated that while driving 65 mph, the instrument panel suddenly lit up with the check hybrid system, check esc system and check awd lights illuminated. the vehicle lost all power and was towed to an authorized dealer who stated that the hybrid inverter system needed to be replaced. the vehicle was repaired. the manufacturer had not been notified. the current and failure mileages were approximately 172,000-bk | |||
| 02/25/2011 | 191000 | ||
| Tl* the contact owns a 2006 toyota highlander hybrid. the contact was driving approximately 35 mph when the check esc warning light illuminated and the entire hybrid system shut down, causing the vehicle to come to a complete stop. the vehicle was towed to the contacts residence where he contacted the dealer and was advised that the failure was common for his year, make and model. the vehicle was neither inspected nor repaired. the vin was unavailable. the current and failure mileage was approximately 191,000. | |||
| 03/02/2011 | |||
| The computer on 2006 totota highlander hybrid won't allow engine to start. 12v battery will not start auto until a small charge is connected to battery i have had it in the dealership 3 times with the same problem. the first time was when the vehicle was less than 1 week old - was told that i must have left a door open, and nothing was wrong with it. second time to the dealership - same problem - same response, again, they said nothing was wrong. new battery was installed 1/1/11. still having the same problem - car will not start-get stranded and car will not start. on 2/22/11 i took vehicle back to the dealership, along with documentation on service bullentin 01605, nhsta item number 10015806 - serviceman said that they (the service department) do not pay any attention to any of the nhsta bullentins that i would have to pay to have a diagnostic test. no lights left on or accesories left on. heater, radio, seats, are turned off. | |||
| 02/25/2011 | 191000 | ||
| Tl* the contact owns a 2006 toyota highlander hybrid. the contact was driving approximately 35 mph when the check esc warning light illuminated and the entire hybrid system shut down, causing the vehicle to come to a complete stop. the vehicle was towed to the contacts residence where he contacted the dealer and was advised that the failure was common for his year, make and model. the vehicle was neither inspected nor repaired. the vin was unavailable. the current and failure mileage was approximately 191,000. | |||
| 03/02/2011 | |||
| The computer on 2006 totota highlander hybrid won't allow engine to start. 12v battery will not start auto until a small charge is connected to battery i have had it in the dealership 3 times with the same problem. the first time was when the vehicle was less than 1 week old - was told that i must have left a door open, and nothing was wrong with it. second time to the dealership - same problem - same response, again, they said nothing was wrong. new battery was installed 1/1/11. still having the same problem - car will not start-get stranded and car will not start. on 2/22/11 i took vehicle back to the dealership, along with documentation on service bullentin 01605, nhsta item number 10015806 - serviceman said that they (the service department) do not pay any attention to any of the nhsta bullentins that i would have to pay to have a diagnostic test. no lights left on or accesories left on. heater, radio, seats, are turned off. | |||
| 02/25/2011 | 191000 | ||
| Tl-the contact owns a 2006 toyota highlander hybrid. the contact stated that while driving approximately 35 mph, the entire hybrid system shut down, causing the vehicle to stop. the check esc light illuminated on the instrument panel. the vehicle was towed to the contact's residence. he called the dealer who stated that the problem was common. the vehicle had not been inspected or repaired. the vin was unavailable. the current and failure mileages were approximately 191,000-bk | |||
| 03/02/2011 | |||
| The computer on 2006 totota highlander hybrid won't allow engine to start. 12v battery will not start auto until a small charge is connected to battery i have had it in the dealership 3 times with the same problem. the first time was when the vehicle was less than 1 week old - was told that i must have left a door open, and nothing was wrong with it. second time to the dealership - same problem - same response, again, they said nothing was wrong. new battery was installed 1/1/11. still having the same problem - car will not start-get stranded and car will not start. on 2/22/11 i took vehicle back to the dealership, along with documentation on service bullentin 01605, nhsta item number 10015806 - serviceman said that they (the service department) do not pay any attention to any of the nhsta bullentins that i would have to pay to have a diagnostic test. no lights left on or accesories left on. heater, radio, seats, are turned off. | |||
| 02/18/2011 | 109486 | ||
| I made a right hand turn and was accelerating, heard a pop and the car shut down. i coasted to the side of the road and the car wouldn't start. the check hybrid system light came on and then the check vsc light came on. the car was towed to the dealership. dealership said the hybrid inverter failed. | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 01/04/2011 | 1 | ||
| 2006 toyota highlander hybrid consumer states that toyota sold her a vehicle in unsafe condition and writes regarding an engineering defect *tgw the consumer stated her son dropped a cup with liquid inside and managed to get into the hybrid's battery that was located beneath the back passenger seat. the vehicle shut off and the check hybrid system and check vsc system lights illuminated. | |||