Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||||||||||||
| 11V539000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 09/23/2004 to 03/31/2005 | V (Vehicle) | 420326 | MFR | TOYOTA MOTOR CORPORATION | 11/09/2011 | 11/09/2011 | ||||||||
| Defect Summary | Toyota is recalling certain model year 2004 avalon vehicles; 2004 and 2005 camry, camry solara, highlander, and sienna vehicles, 2006 highlander hybrid; 2004 and 2005 lexus es330 and rx330; and 2006 lexus rx400h vehicles manufactured from june 1, 2004 through march 31, 2005, equipped with the 1mz-fe or 3mz-fe engine. the amount of adhesive agent applied between the outer ring and the torsional rubber damper (inner ring) in the crankshaft pulley may be inadequate. if the adhesive is insufficient, there is a possibility that the outer ring may become misaligned and it may not properly rotate with the inner ring, causing noise and/or illumination of the battery discharge indicator light. | |||||||||||||||
| Consequence Summary | In some cases, the belt for the power steering pump may become detached from the pulley which could result in a loss of power steering and a sudden increase in steering effort, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Toyota will notify owners, and dealers will check the crankshaft pulley to identify whether it was produced by the u.s. supplier. if so, the dealer will replace the pulley with a new one at no charge. the safety recall is expected to begin during early january 2012. owners may contact toyota at 1-800-331-4331. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 10/31/2010 | 72000 | ||
| There's an engine surge, slight but still can be felt, when applying the brakes. the surge is intermittent but the surge is felt often. example: after take off from a stop the next time the brakes are applied there'll be a slight bump, as if the accelerator is stepped on at the same time the brakes are applied. there's no high rev, just a bump. | |||
| 02/15/2013 | 115000 | ||
| I was driving my 2006 toyota higlander hybrid on i 95 in 4 lanes of dense traffic all going at least 60-70mph, when i noticed that i was losing power and my car was starting to slow down. i glanced at the dash to see multiple warning signals - check hybrid, check vsc and others. fortunately, there was a big enough gap on the left for me to pull across the left most lane because i knew if i did not i was going to stall and likely be in a major accident. it was a very scary moment. i could not restart my car and had to wait to get towed, ( dc rush hour). the dealer said my inverter needed to be replaced. after hearing the news i remembered that i had a notice from toyota, a recall for part of the inverter. initially, i was told this would not cover what i needed. in the end, i was covered . i am thankful to all who reported similar issues so that this would be addressed. | |||
| 11/26/2012 | 149994 | ||
| Tl* the contact owns a 2006 toyota highlander hybrid. the contact stated while stopped at a traffic light all of the lights on the instrument panel illuminated and the vehicle stalled. the contact merged to the side of the road where all attempts to restart the vehicle failed. the vehicle was towed to a dealer where the failure could not be diagnosed. the vehicle was not repaired. the manufacturer was not contacted about the issue. the failure and current mileage was 149,994. | |||
| 11/26/2012 | |||
| Tl- the contact owns a 2006 toyota highlander hybrid. the contact stated while stopped at a stop light all of the lights in the instrument panel illuminated and the vehicle stalled. the contact managed to coast the vehicle to the side of the road where all attempts to restart the vehicle failed. the vehicle was towed to a dealer where the failure could not be diagnosed. the vehicle was not repaired. the manufacturer was not contacted about the issue. the failure and current mileages were 149,994. mh | |||
| 11/10/2012 | 123000 | ||
| My son was driving and the vehicle stopped on him in the middle of the road with no warning or power steering. vehicle had to be towed to the dealership. was informed by the dealership that the hybrid generator had shorted and needed $7,300.00 worth of repairs. i am very concerned that this vehicle is dangerous, if he was on a very busy road and this vehicle were to have stopped on him as suddenly as it did that day he could of possibly been rear-ended and seriously injured. this vehicle has been a part of several recalls with this same type of issue, but toyota has refused my request for this vehicle to be repaired or issue a recall with this issue. | |||
| 04/30/2012 | 25259 | 1 | |
| As i accelerated from a stop at a side street to enter highway traffic, i was nearly rear ended by a large truck when the hh inverter failed. the car simply suddenly failed to respond with no advance warning. several dashboard symbols lit up, including check hybrid system, | |||
| 04/30/2012 | 25259 | ||
| As i accelerated from a stop at a side street to enter highway traffic, i was nearly rear ended by a large truck when the hh inverter failed. the car simply suddenly failed to respond with no advance warning. several dashboard symbols lit up, including | |||
| 09/04/2010 | 103000 | ||
| Driving in 6 lanes of heavy traffic we heard a 'thunk' and lost all power. i wrestled the vehicle to get it to coast off of the road. car was towed to toyota dealer where it was found that the inverter needed to be replaced. cost was $7600, after a substantial discount from the dealer, who was obviously embarrassed about charging so much for a single part. the incident could have caused an accident, since all power and electrically assisted driving functions failed simultaneously. fortunately it didn't. subsequently i found that toyota had upgraded their inverters beginning in 2007. we have also received in 2011 from toyota an interim safety recall notice for the inverter, but have heard nothing since. | |||
| ENGINE AND ENGINE COOLING | |||
| 10/01/2011 | 92100 | ||
| I was pulling into our driveway and when i pressed the accelerator, the car stopped and began to roll backwards. all of the warning lights came on along with a warning on the lcd panel that stated check hybrid system and check vsc. it was towed to a toyota dealership. they indicated that the hybrid inverter and esu had failed and they replaced them. the vehicle still displayed several warnings and after searching for almost 1 week, they determined that the power steering esu was also bad although this was not the case prior to the hybrid failure. they said that the 12 volt battery also needed replacing although it was only 8 months old and was purchased at the dealership. when i asked how this could have happened, i was told that the vehicle must have been struck by lightning! october 1, 2011 in our state was a beautiful, clear day as it had been for a while. i suggested that the inverter and esu failure caused the power steering esu failure, not a phantom lightning strike. my vehicle is currently still at the dealership as i await their reply. hybrid components are covered under the extended hybrid warranty but the steering esu is not and will cost $1,000 to replace unless toyota will accept that the failure of the hybrid components could have caused a powerful electrical surge that damaged the power steering ecu as well as the 12 volt battery. | |||
| 09/02/2011 | 114500 | ||
| There have been four incidents with this vehicle in which the hybrid system shutting down. the first three times the vehicle was fine when i turned it off, but would not restart. with all three of these incidents the vehicle would restart with no issues after a few hours. the csv and the check hybrid system lights as well as most of the panel lights would come on. the dealership checked it two times and said it was fine. in the most recent event, i was waiting at the bottom of a driveway. when i went to proceed i pressed the accelerator and the engine made a loud sound that seemed equivelent to it running at a high rpm. the car would not go forward or reverse. i turned the car off and then on again, it made the same sound and again did not move. the csv and the check hybrid system lights as well as the panel lights came on. i rolled the car out of the driveway and turned it off again. due to the previously described history of the car, i chose to wait an hour before trying to restart it. after waiting an hour, i attemped to restart the car and the exact same things happened. after putting the car on the scope the dealership could not determine the problem. i was called after two days of the dealer running many tests and told it was the inverter. the price quoted to me was $8000. i insisted that they needed to look into the toyota recall of the hybrid inverters. i was told my vehicle was checked by another dealership on august 15,2011, and it was cleared. i asked them to recheck this recall to see if my car fit into the category. i was informed they were not going to recheck it, but they would instead contact toyota. had this happened while i was driving up or down my driveway, i would most certainly would have gone over the 50 foot embankment on my driveway or the cliff directly across the street from my house. | |||
| 06/26/2011 | 108000 | ||
| Tl- the contact owns a 2006 toyota highlander hybrid. the contact stated they were getting onto the highway and trying to accelerate when the vehicle loss power. the vehicle continued to roll forward, but had to pull over to the service lane. the contact stated they heard a pop and then the check hybrid system light illuminated on the instrument panel. the contact had the vehicle towed to the dealer and after checking the vehicle, the dealer stated they did not find a failure on the vehicle. the failure mileage was and the current mileages were 108,000.rl | |||
| 06/08/2011 | 130000 | ||
| Tl- the contact owns a 2006 toyota highlander hybrid. the contact was driving the vehicle and it stalled without warning. the contact stated the hybrid system light came on and the vehicle stalled. the contact had the vehicle towed to the dealer and was told the inverter had failed. the failure mileage and the current mileages were 130,000.rl | |||
| 04/22/2011 | 110252 | ||
| Tl* the contact owns a 2006 toyota highlander hybrid. the contact was driving approximately 40 mph when the vehicle stalled. the contact stated that several various warning lights began to illuminate on the dashboard, including the check engine and brake lights. the vehicle rolled to a stop before being towed to an authorized dealer. the contact was advised that the vehicle would need a new inverter. the vehicle was not repaired. the failure and current mileages were 110,252. | |||
| 04/22/2011 | 110252 | ||
| Tl-the contact owns a 2006 toyota highlander hybrid. while driving approximately 40 mph the vehicle stalled. the contact stated several different warning lights began to display on the dashboard, including the check engine and brake lights. the vehicle rolled to a stop before being towed to an authorized dealer. the contact was told the vehicle needed a new inverter. the vehicle was not repaired. the failure and current mileages were 110,252. sm. | |||
| 04/13/2011 | 58311 | ||
| Tl* the contact owns a 2006 toyota highlander hybrid. the contact was driving approximately 5 mph when the vehicle stalled without warning. the contact had the vehicle towed to an authorized dealer where the dealer advised that the inverter assembly was defective and replaced it with converters. the manufacturer was not notified of the failure. the current and failure mileage was approximately 58,311. | |||
| 02/01/2011 | 137000 | ||
| Tl* the contact owned a 2006 toyota highlander hybrid. the contact was driving approximately 10 mph when the vehicle stalled without warning. the vehicle would not restart and was towed to an authorized dealer where the contact was told that the hybrid inverter would need to be replaced. the vehicle was not repaired. the failure mileage was 137,000 and the current mileage was unknown. the vin was unavailable. | |||
| 02/01/2011 | 137000 | ||
| Tl-the contact owned a 2006 toyota highlander hybrid. while driving approximately 10 mph the vehicle stalled. the vehicle would not restart so it was towed to an authorized dealer where the contact was told the hybrid inverter needed to be replaced. the vehicle was not repaired. the failure mileage was 137,000 and the current mileage was unknown. the vin was unavailable. sm. | |||
| 03/16/2011 | 145000 | ||
| Tl-the contact owns a 2006 toyota highlander hybrid. while driving approximately 5 mph, the engine stalled and the check hybrid system and cvc warning indicators illuminated. the engine restarted, followed by a loud noise. when the accelerator pedal was engaged there was no response. the steering wheel would not function normally. the vehicle was towed to an authorized dealer where they informed that the failure was related to a faulty inverter. the vehicle was not repaired. the failure mileage was approximately 145,000. js | |||
| 03/06/2011 | 53000 | ||
| Tl* the contact owns a 2006 toyota highlander hybrid. the contact stated that while driving 40 mph, the vehicle began to decelerate independently. the vehicle was taken to the dealer where the contact was awaiting a diagnosis of the failure. the contact referenced nhtsa defect investigation action number: pe11005 (hybrid propulsion system: inverter) and believed the inverter was causing the failure. the failure mileage was 53,000. | |||
| 03/04/2011 | 55000 | ||
| Tl* the contact owns a 2006 toyota highlander hybrid. the contact was driving approximately 25 mph when the engine stalled with an illumination of the engine and vsc warning indicators. the engine failed to restart and the vehicle was towed to an authorized dealer for diagnostic testing. the contact was awaiting a response from the dealer to determine the cause of failure. the contact referenced an open investigation for the failure under nhtsa action number: pe11005 (hybrid propulsion system: inverter). the failure mileage was approximately 55,000. | |||
| 03/06/2011 | 53000 | ||
| Tl* the contact owns a 2006 toyota highlander hybrid. the contact stated that while driving 40 mph, the vehicle began to decelerate independently. the vehicle was taken to the dealer where the contact was awaiting a diagnosis of the failure. the contact referenced nhtsa defect investigation action number: pe11005 (hybrid propulsion system: inverter) and believed the inverter was causing the failure. the failure mileage was 53,000. | |||
| 03/04/2011 | 55000 | ||
| Tl* the contact owns a 2006 toyota highlander hybrid. the contact was driving approximately 25 mph when the engine stalled with an illumination of the engine and vsc warning indicators. the engine failed to restart and the vehicle was towed to an authorized dealer for diagnostic testing. the contact was awaiting a response from the dealer to determine the cause of failure. the contact referenced an open investigation for the failure under nhtsa action number: pe11005 (hybrid propulsion system: inverter). the failure mileage was approximately 55,000. | |||
| 03/06/2011 | 53000 | ||
| Tl. the contact owns toyota highlander hybrid. the contact stated while driving at 40 mph the vehicle starts to decelerate. the deceleration can cause a major crash while driving on the highway. the contact has taken the vehicle to the dealer and the dealer is currently performing a diagnostic test. the contact has not confirmed what is causing the deceleration. the contact notice nhtsa defect investigation action number: pe11005 (hybrid propulsion system: inverter) and stated the inverter is causing the problem. the failure mileage was 53,000. jo | |||
| 03/04/2011 | 55000 | ||
| Tl* the contact owns a 2006 toyota highlander hybrid. the contact was driving approximately 25 mph when the engine stalled with an illumination of the engine and vsc warning indicators. the engine failed to restart and the vehicle was towed to an authorized dealer for diagnostic testing. the contact was awaiting a response from the dealer to determine the cause of failure. the contact referenced an open investigation for the failure under nhtsa action number: pe11005 (hybrid propulsion system: inverter). the failure mileage was approximately 55,000. | |||
| 03/06/2011 | 53000 | ||
| Tl. the contact owns toyota highlander hybrid. the contact stated while driving at 40 mph the vehicle starts to decelerate. the deceleration can cause a major crash while driving on the highway. the contact has taken the vehicle to the dealer and the dealer is currently performing a diagnostic test. the contact has not confirmed what is causing the deceleration. the contact notice nhtsa defect investigation action number: pe11005 (hybrid propulsion system: inverter) and stated the inverter is causing the problem. the failure mileage was 53,000. jo | |||
| 03/04/2011 | 55000 | ||
| Tl-the contact owns a 2006 toyota highlander hybrid. the contact was driving approximately between 25-30 mph, the engine stalled with an illumination of the engine, vsc warning indicators on the instrument panel. the engine failed to restart. the vehicle was towed to an authorized dealer for diagnostic testing. the contact was waiting on a response from the dealer to the cause of failure. there was an open investigation under nhtsa action number pe11005 (hybrid propulsion system: inverter). the failure mileage was approximately 55,000. js | |||
| 02/18/2011 | 109486 | ||
| I made a right hand turn and was accelerating, heard a pop and the car shut down. i coasted to the side of the road and the car wouldn't start. the check hybrid system light came on and then the check vsc light came on. the car was towed to the dealership. dealership said the hybrid inverter failed. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 07/23/2011 | 130000 | ||
| Tl-the contact owns a 2006 toyota highlander hybrid. while driving 45 mph, the contact stated that the vehicle began to decelerate before stalling. the vehicle would not restart. the dealer diagnosed that the intelligent power module located in the engine was defective. the manufacturer was not notified. the vehicle was repaired. the failure mileage was 130,000 and the current mileage was 130,010. sm. | |||
| 07/23/2011 | 130000 | ||
| Tl- the contact owns a 2006 toyota highlander hb. while driving 45 mph, the contact stated that the vehicle began to loose power. the vehicle came to a complete stop, the vehicle stalled and refused to turn back on. the dealer diagnosed that the intelligent power module located in the engine was defective. the manufacturer was not contacted. the failure was remedied. the failure mileage was 130,000 and the current mileage was 130,010. nw | |||
| 07/15/2011 | 87000 | ||
| Tl - the contact owns a 2006 toyota highlander hybrid. the contact stated that while driving the engine would make a loud sound, the check engine and check hybrid system lamp illuminated, and the vehicle was riding rough. the vehicle was taken to the dealer who stated that something was blocking the crank shaft and pieces of the engine could be out of place but was unable to provide a concrete diagnostic since they have to pulled the engine apart. the manufacturer was made aware of the failure who did not offered any assistance other than to trade in the vehicle. the vehicle was not repaired. the failure and current mileage was 87,000. pm | |||
| 12/02/2010 | 146851 | ||
| Tl* the contact owns a 2006 toyota highlander hybrid. while driving approximately 45 mph, the engine stalled without warning and would not restart. the vehicle was towed to an independent mechanic where they informed the contact that the hybrid inverter failed. the vehicle was not repaired. the failure mileage was 146,851. | |||