Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING | |||
| 10/12/2011 | 95000 | ||
| Tl-the contact owns a 2006 toyota highlander hybrid. the contact stated that he driver and passenger side plastic headlight covers were melted. the vehicle was equipped with daytime running lights. the vehicle was taken an authorized dealer who stated there was not a defect found in the vehicle. the regional manager also inspected the vehicle. the vehicle was not repaired. the manufacturer was notified of the problem. the approximate failure mileage was 95,000. kmj | |||
| 10/12/2011 | 95000 | ||
| Tl-the contact owns a 2006 toyota highlander hybrid. the contact stated the driver's and passenger's side plastic headlight covering melted. the vehicle was equipped with the daylight running lights. the vehicle was taken an authorized dealer who stated there was not a defect. the regional manager also inspected the vehicle. the vehicle had not been repaired. the manufacturer was notified of the problem. the approximate failure mileage was 95,000. js | |||
| 10/28/2011 | 50000 | ||
| Both front headlight casings melted after using brights. | |||
| 07/09/2011 | 58000 | ||
| Tl-the contact owns a 2006 toyota highlander hybrid. the contact stated that she noticed that the headlights on the vehicle lense had melted. the vehicle was inspected by a dealer and they advised her that the 3m plastic may have caused the failure. after removing the plastic from the lense they advised her to bring the vehicle back for an investigation. the investigation conlcuded that light bulb was defective because there were no electrical issues. the manufacturer was contacted and they denied the claim. the failure mileage was approximately 58,000. tb | |||
| 03/10/2011 | 75000 | ||
| The headlamp covers on my 2006 toyota highland hybrid show significant melting exactly where the day lights shine through the plastic. this is definitely a defect in the materials, as the lights cannot be turned off by the driver. the vehicle has just 75000 milies, & the lens covers & bulbs are the original equipment. the dealer refused to correct this without approval from toyota. toyota refuses to acknowledge that this is a defect and will not replace the lamps and/or the lens covers. i believe this is a safety hazard, as others have reported fires started by the overheated lenscovers. another hazard is that as the lenses further deteriorate, they will allow water and moisture to seep in, increasing the risk of an electrical short. although the warranty has expired, i feel that toyota should be admitting that this is a safety issue and a mfg defect, and replace the light units. instead, toyota representatives have repeatedly stated that they haven't heard of this problem before, and will not take any corrective action. | |||
| 04/17/2011 | |||
| The headlight buld on 2006 toyuota highlander hybrid is so hot that it has discollored and slightly melted the lens cover. this plastic gets so hot ahat to be a safety hazard that could cause burns to indivuals that might come in contact wiht teh lens and/or the spuer heated lens plastic coul dbecome a fire hazard. | |||
| 03/07/2011 | 57000 | ||
| Tl* the contact owns a 2006 toyota highlander hybrid. the contact stated that the front headlamp covers were melting abnormally and causing the bulbs to blow. the dealer advised the contact to call the manufacturer but when contacted, the manufacturer offered no assistance. the vehicle was not repaired. the current and failure mileage was approximately 57,000. | |||
| 03/07/2011 | 57000 | ||
| Tl- the contact owns a 2006 toyota highlander hybrid. the contact noticed that the front head lamp covers were melting causing the bulbs to blow out. the dealer advised the contact to call the manufacturer. the manufacturer did not offer the contact any assistance nor was the vehicle repaired. the current and failure mileages were approximately 57,000. bw | |||