Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
02/16/2013124000
 Hybrid inverter failure. accelerating from stoplight to enter highway ramp. loud bang and all lights on dash came on. engine continued running but no propulsion. had it towed to dealer and informed it was a hybrid inverter failure, and would cost $10,000 to repair. we are now looking at class action lawsuits.
11/10/2012123000
 My son was driving and the vehicle stopped on him in the middle of the road with no warning or power steering. vehicle had to be towed to the dealership. was informed by the dealership that the hybrid generator had shorted and needed $7,300.00 worth of repairs. i am very concerned that this vehicle is dangerous, if he was on a very busy road and this vehicle were to have stopped on him as suddenly as it did that day he could of possibly been rear-ended and seriously injured. this vehicle has been a part of several recalls with this same type of issue, but toyota has refused my request for this vehicle to be repaired or issue a recall with this issue.
04/30/2012252591
 As i accelerated from a stop at a side street to enter highway traffic, i was nearly rear ended by a large truck when the hh inverter failed. the car simply suddenly failed to respond with no advance warning. several dashboard symbols lit up, including check hybrid system,
09/04/2010103000
 Driving in 6 lanes of heavy traffic we heard a 'thunk' and lost all power. i wrestled the vehicle to get it to coast off of the road. car was towed to toyota dealer where it was found that the inverter needed to be replaced. cost was $7600, after a substantial discount from the dealer, who was obviously embarrassed about charging so much for a single part. the incident could have caused an accident, since all power and electrically assisted driving functions failed simultaneously. fortunately it didn't. subsequently i found that toyota had upgraded their inverters beginning in 2007. we have also received in 2011 from toyota an interim safety recall notice for the inverter, but have heard nothing since.
08/27/20067270
 While driving at speed on the highway the inverter/converter failed the vehicle was coasted to a stop on the highway shoulder. now again on 04/28/2011 with 88,856 miles on the vehicle the same failure has occurred while acceleration up-hill on the highway at about 40 mph. most of the damaged components (inverter/converter & an ecu) where covered by warranty. i am very concerned about the safety of this vehicle and my wife continuing to drive it even though it has been repaired again.
03/05/201154000
 While driving my 2006 highlander hybrid in seabrook texas on march 5, after accelerating to approximately 40 miles per hour. the car lost all power and the power steering went out. the car then had to be towed to dealership. it looks like there is an investigation open into this issue. nhtsa # pe11005
02/17/201167000
 While driving the vehicle up a slight incline in the street after driving about 10 miles, it suddenly stopped moving. the engine was still on but the car would not go forward or backwards. the message on the dash was first check csv (or vsc) and then check hybrid system. the police had to push the car out of the intersection and the car was hauled to the toyota dealer. i have not heard from them in 6 days what the problem is.