Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 04/18/2012 | 124000 | ||
| While driving this vehicle on rt 138 in newport ri, i was accelerating and suddenly experienced a complete loss of power and was able to coast the vehicle out of the travel portion of the roadway. vehicle required a flatbed tow truck to bring it to balise toyota in warwick ri. service department informed me that the inverter had failed and that the repair estimate would be approximately $9400. after researching on the internet i found that this was a fairly common problem with the 2006 and 2007 models and that there had been a recall for certain models. my vehicle's vin does not fall under the recall and the inverter. i have contacted toyota's coroprate office regarding this problem, neither corporate nor the dealer offered up the information that nearly 100,000 of these vehicles had been recalled for this issue. i asked the people in service if there was a chance that my vehicle was affected by the recall. they looked up the part number for my inverter p/n g9200-48031 s/n ph09ym084 and told me that it was not a recall item. the failure mode resembles the multitude of failures that were covered under the recall which leads me to believe that the recall was not broad enough in its scope. i have yet to hear back from toyota on what if anything they are going to do to absorb this out of control repair cost. | |||
| 09/25/2011 | 19300 | ||
| While driving on a highway at 65mph, the vehicle suddenly lost all power. i managed to steer car off to side of road, narrowly avoiding accident. the car did restart, but this stalling and power shut off reoccurred once more. dealership (dunning toyota, ann arbor, mi) examined car; test drove it; and said nothing was wrong. i indicated that there was a real problem and safety concern. after my prodding, they admintted that there was, in fact, a voluntary recall, but the needed parts were unavailable. it is one thing to postpone treating a car for a voluntary recall when that car has not experienced the problem. my car, however, has had this problem and i feel the manufacturer should find the needed part to repair the car to ensure its safety. i asked to have the service manager call me back but i have not yet received that call. | |||