Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| EA12006 | TOYOTA MOTOR CORPORATION | 06/14/2012 | 02/12/2013 | Power Window Master Switch Fire | 12V491000 | |
| On october 10, 2012, toyota initiated a safety recall of approximately 2.5 million u.s. vehicles involving the following models and model years:2007-2009 camry and camry hybrid, 2009 corolla and corolla matrix, 2008 highlander and highlander hybrid, 2007-2009 rav4, 2008-2009 scion xb and xd, 2008-2009 sequoia, 2007-2008 tundra, 2007-2008 yaris, and 2009 pontiac vibe.see nhtsa recall number 12v-491 for more details, including the affected vehicle manufacture dates for each vehicle model.note that only early-production 2009 model year vehicles are included in the recall.toyota and gm dealers will inspect the power window master switch (pwms) assemblies and apply a specialized grease that inhibits heat build-up.the circuit board in the pwms may be replaced with a new one if notchy or sticking feeling is observed during the inspection.the failure report summary above shows counts for the vehicles identified at the start of this engineering analysis, specifically the approximately 1.4 million vehicles that share an identical pwms assembly design including, model year 2007-2009 camry, camry hybrid, rav4, and yaris built from september 2006 through august 2008, as well as all 2008 highlander hybrid.toyota subsequently identified approximately one million additional vehicles that have a slightly different pwms design but contain the same defect condition.note that the totals for complaints and fires shown above may include duplicative reports (between odi and manufacturer reports).this engineering analysis is closed.see attached report for additional information.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers: 10323848, 10360414, 10392622, 10394453, 10411328, 10429983, 10436663, 10446699, 10447416, 10447417, 10447419, 10447444, 10447515, 10447845, 10447947, 10449270, 10450133, 10450568, 10450606, 10450641, 10451821, 10455540, 10455614, 10456353, 10456438, 10457854, 10457955, 10459730, 10460166, 10460691, 10461220, 10462140, 10462200, 10462247, 10462404, 10462705, 10462761, 10464451, 10464769, 10465421, 10466279, 10466667, 10468126, 10468265, 10475230, 10470313, 10470684, 10471551, 10471824, 10472336, 10472910, 10473753, 10473967, 10473969, 10476921, 10477469, 10478563 and 10478657. | ||||||
| EA12006 | TOYOTA MOTOR CORPORATION | 06/14/2012 | Power Window Master Switch Fire | |||
| Odi has identified certain toyota vehicles experiencing a higher rate of fire and thermal event incidents among all toyota vehicles that use the same power window master switch design.they include a total of approximately 1.4 million model year (my) 2007 through 2009 camry, camry hybrid, rav4 and yaris vehicles built from approximately september 2006 through august 2008, as well as all my 2008 highlander hybrid vehicles.this engineering analysis is being opened to further study the alleged defect and its consequences.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers:10461220, 10460691, 10460166, 10459730, 10457955, 10457854, 10456438, 10456353, 10455614, 10455540, 10451821, 10450641, 10450606, 10450568, 10450133, 10449270, 10447947, 10447845, 10447515, 10447444, 10447419, 10447417, 10447416, 10446699, 10436663, 10429983, 10411328, 10407290, 10394453, 10392622, 10360414, 10323848. | ||||||
| PE12002 | TOYOTA MOTOR CORPORATION | 02/06/2012 | 06/14/2012 | Power Window Master Switch Fire | ||
| Odi has identified certain toyota vehicles experiencing a higher rate of fire and thermal event incidents among all toyota vehicles that use the same power window master switch design.they include a total of approximately 1.4 million model year (my) 2007 through 2009 camry, camry hybrid, rav4 and yaris vehicles built from approximately september 2006 through august 2008, as well as all my 2008 highlander hybrid vehicles.this preliminary evaluation has been upgraded to an engineering analysis (ea12-006) to further study the alleged defect and its consequences.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers: 10461220, 10460691, 10460166, 10459730, 10457955, 10457854, 10456438, 10456353, 10455614, 10455540, 10451821, 10450641, 10450606, 10450568, 10450133, 10449270, 10447947, 10447845, 10447515, 10447444, 10447419, 10447417, 10447416, 10446699, 10436663, 10429983, 10411328, 10407290, 10394453, 10392622, 10360414, 10323848. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 02/14/2013 | 120000 | ||
| The car completely shut off when driving, without any warning! luckily, the driver was not rear- ended!! the car was towed to toyota where we were told that the inverter needs to be replaced for $9000! the car is in otherwise great shape and has been serviced at toyota regularly . the last check up was last month at 118,000 miles! this is exactly the same problem reported for the 2006 toyota highlander hybrid, which was recalled. | |||
| 05/10/2012 | 154000 | 1 | |
| I was driving to queens ny and suddenly after paying hte tolls at the queens midtown tunnel the vehicle suddenly stalled . it was towede to queensboro toyota where it was diagnosed as the power inverter had died and cost $8504.50 to have it replaced . *tr | |||
| 05/10/2012 | 154000 | ||
| I was driving to queens ny and suddenly after paying hte tolls at the queens midtown tunnel the vehicle suddenly stalled . it was towede to queensboro toyota where it was diagnosed as the power inverter had died and cost $8504.50 to have it replaced . | |||
| 10/26/2012 | 102056 | 1 | |
| My wife went to move the car and backed it up where it died. car started rolling back the drive and stopped half on half off the drop off of our driveway. she had no steering and no brakes. i checked out the car and it said hybrid error call dealer. the car would not run. i had it towed to dealer and he called me to tell us the power inverter needs to replaced at the cost of 8,600.00. i understand toyota had a problem with their 06 - 07 highlanders for the same issue. nothing on a car should cost $8,600 to fix without being in a major car accident. we should have been told up front how much this would cost to fix in the event of failure. luckily she wasn't on a highway when this happened. *tr | |||
| 10/26/2012 | 102056 | ||
| My wife went to move the car and backed it up where it died. car started rolling back the drive and stopped half on half off the drop off of our driveway. she had no steering and no brakes. i checked out the car and it said hybrid error call dealer. the car would not run. i had it towed to dealer and he called me to tell us the power inverter needs to replaced at the cost of 8,600.00. i understand toyota had a problem with their 06 - 07 highlanders for the same issue. nothing on a car should cost $8,600 to fix without being in a major car accident. we should have been told up front how much this would cost to fix in the event of failure. luckily she wasn't on a highway when this happened. | |||
| 12/12/2011 | 32000 | ||
| Tl* the contact owned a 2008 toyota highlander. the contact stated that the driver smelled smoke while driving the vehicle. the driver then looked down near her knee and noticed that there was a fire coming from the fuse box. the driver pulled the vehicle into a parking lot and exited. the vehicle ignited into flames and was destroyed. the fire inspector stated that the fire originated from the fuse box. the vehicle was towed to a holding area for the manufacturer to examine. the cause of the fire was unknown. the manufacturer was notified and stated that the failure was not a manufacturer | |||
| 12/12/2011 | 32000 | ||
| Tl-the contact owned a 2008 toyota highlander. the contact stated that the driver smelled smoke while driving the vehicle. the driver then looked down near her knee and noticed that there was a fire coming from the fuse box. the driver pulled the vehicle into a parking lot and exited. the vehicle ignited into flames and was destroyed. the fire inspector stated that the fire originated from the fuse box. the vehicle was towed to a holding area for the manufacturer to examine. the cause of the fire was unknown. the manufacturer was notified and stated that the failure was not a manufacturer | |||
| 12/12/2011 | 32000 | ||
| Tl- the contact owns a 2008 toyota highlander. the driver was driving the vehicle when she noticed the smell of smoke. the driver looked down near her knee and noticed that there was a fire coming from the fuse box. the driver pulled the vehicle into a parking lot and got out. the vehicle ignited into flames and was destroyed. the fire inspector stated that the fire originated from the fuse box. the vehicle was towed to a holding area for toyota to look at the vehicle. the cause of the fire was unknown. the manufacturer was notified and they stated that it was not a manufacturer defect. the failure mileage was 32,000. ap | |||
| 06/01/2012 | 63500 | ||
| While decelerating on an off-ramp, the vehicle began to vibrate and then stalled. i waited for a tow to the toyota dealership and was informed about the inverter being bad about 5 days later. | |||
| 11/19/2010 | 25000 | ||
| Tl- the contact owns a 2008 toyota highlander hybrid. while stopped at a railroad track, the contact stated that the vehicle stalled causing a train to hit the vehicle. the dealer was notified and the vehicle is awaiting diagnosis. the manufacturer was notified, who stated that they will inspect the vehicle within thirty days. the vehicle had not been repaired. the current and failure mileage was approximately 25,000. bw | |||
| 10/14/2010 | 178000 | ||
| Tl-the contact owns a 2008 toyota highlander hybrid. while driving approximately between 25-30 mph, the contact smelled a burning odor and noticed smoke emitting from the front driver side door. the vehicle was driven to the side of the road. immediately the driver side door was opened and the automatic window switch exhibited severe melting. the wires were disabled and removed from the switch. the vehicle was being taken to the dealer for diagnosis. the failure mileage was 178,000. js | |||
| 05/29/2010 | 49000 | ||
| Unintended acceleration of 2008 toyota highlander hybrid while parking car. foot was on the brake the whole time, eased up on brake to coast into parking space and accelerator engaged. stomped on brake and car stopped, by then had climbed up curb onto sidewalk. | |||
| 04/08/2010 | |||
| Toyota hylander hybrid 2008 requires frequent jumping due to dead battery, this has been since i bought it, but more recently i have had to jump the car once a week. | |||