Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT
09E028000SOUTHEAST TOYOTA DISTRIBUTORS, LLC E (Equipment)349906/15/2009MFRTOYOTA MOTOR CORPORATION05/14/200905/14/2009
Defect SummarySoutheast toyota is recalling 3,499 stainless steel exhaust tips sold by southeast toyota as an optional accessory for use on my 2008 highlander and highlander hybird vehicles. due to improper heat treatment during the manufacturing process, the original clamp used to secure the stainless steel exhaust tip to the exhaust pipe may develop microscopic cracks. eventually the crack may expand causing the clamp to break.
Consequence SummaryThe original clamp and the toyota stainless steel exhaust tip may fall off the vehicle's exhaust pipe and become a road hazard which would increase the risk of a vehicle crash.
Corrective SummarySoutheast toyota will notify owners and replace the clamp free of charge. the safety recall is expected to begin during may/june 2009. owners may contact southeast toyota customer loyalty department at 1-800-301-6859.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
09E022000TOYOTA MOTOR NORTH AMERICA, INC. E (Equipment)3910005/04/2009MFRTOYOTA MOTOR CORPORATION04/27/200904/30/2009
Defect SummaryToyota is recalling 39,100 stainless steel exhaust tips sold by toyota as an optional accessory for use on my 2008 highlander and highlander hybird vehicles. due to improper heat treatment during the manufacturing process, the original clamp used to secure the toyota stainless steel exhaust tip to the exhaust pipe may develop microscopic cracks. eventually the crack may expand causing the clamp to break.
Consequence SummaryThe original clamp and the toyota stainless steel exhaust tip may fall off the vehicle's exhaust pipe and become a road hazard which would increase the risk of a vehicle crash.
Corrective SummaryToyota will notify owners and replace the clamp free of charge. the safety recall began on may 4, 2009. owners may contact toyota customer experience center at 1 888-270-9371 monday through friday, 5:00 am to 6:00 pm, saturday 7:00 am through 4:00 pm pacific time.
NotesToyota's recall no. ssc 90e.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT - MECHANICAL - JACKS
11/12/2011560001
 After having a flat tire i pulled out the jack supplies by toyota. i found as i was using the jack that it is extremely unsafe to use in any situation. the jack has to be extended almost all the way when dealing with 19 inch wheels. at the extended height the jack is unstable even when on a flat hard surface. when taking the tire off or putting it back on the jack and the auto rock quite a bit to the point that i had to stop and call for road service. even the service person called the jack a unsafe piece of equipment. this has happened twice in the last two years and both times with the same results. the scissor jacks used on a suv is extremely unsafe and needs to be changed. safety needs to be a priority not weight or expense. it is too easy for the auto to fall off the jack when extended to almost the max. *tr