Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 10/26/2012 | 102056 | 1 | |
| My wife went to move the car and backed it up where it died. car started rolling back the drive and stopped half on half off the drop off of our driveway. she had no steering and no brakes. i checked out the car and it said hybrid error call dealer. the car would not run. i had it towed to dealer and he called me to tell us the power inverter needs to replaced at the cost of 8,600.00. i understand toyota had a problem with their 06 - 07 highlanders for the same issue. nothing on a car should cost $8,600 to fix without being in a major car accident. we should have been told up front how much this would cost to fix in the event of failure. luckily she wasn't on a highway when this happened. *tr | |||
| 10/26/2012 | 102056 | ||
| My wife went to move the car and backed it up where it died. car started rolling back the drive and stopped half on half off the drop off of our driveway. she had no steering and no brakes. i checked out the car and it said hybrid error call dealer. the car would not run. i had it towed to dealer and he called me to tell us the power inverter needs to replaced at the cost of 8,600.00. i understand toyota had a problem with their 06 - 07 highlanders for the same issue. nothing on a car should cost $8,600 to fix without being in a major car accident. we should have been told up front how much this would cost to fix in the event of failure. luckily she wasn't on a highway when this happened. | |||
| 02/18/2010 | 21280 | 1 | |
| Accelerator pedal sticking - toyota highlander hybrid 2008 (not recalled!) on 2/18/10, my accelerator got stuck while driving. i have been driving for 30 years, and i know how to drive, so please spare me toyota! also, my car is not even on the recall list yet!!!! i accelerated quickly from a stopped position. once the accelerator was released, the vehicle continued to race. i hit the brake, put car in neutral, and the vehicle stopped moving. about 3 seconds later, and without touching the accelerator, (the accelerator was not stuck to the mat, and in its released position) i put the car back into drive. the car once again began to race forward. i put the car in neutral again (it stopped once again), waited 20 seconds, and back in drive, it was then ok. the pedal did not get stuck to the floor mat as toyota claims could happen. the floor mat in my car was no where near the path of the pedal. i was able to drive the car home, albeit very carefully! the scary part, is that toyota did not recall this vehicle for this problem! i bought the car to the dealer the same day, and they were a bit nonchalant about this, and also told me they did not find a problem, and there was nothing they could do about it, which really concerns me! also, my call to toyota corporation was taken very loosely, and they did not seem to have much concern, except to tell me to remove my floor mats. *tr | |||
| 02/15/2010 | 40000 | 1 | |
| 2008 toyota highlander hybrid 4wd - the antiskid mechanism for ice is very effective but creates a dangerous situation when in snow. on this model, there is no manual override. i live in rural north dakota and blowing snow or rural roads are a part of life here. this is the second time that i got stuck in a minor drift on the road but in temperature of double digit below wind chills. when the problem occurs is when the car sense wheel slippage. this turns all power off to the wheels. 'flooring the pedal results in no revving of the engine. (this may be a problem only on the hybrid, i am not sure.) as the power gets turned off, it becomes impossible to 'rock' the vehicle out of the drift. the first time this happened, i thought that i broke the vehicle as it was like the car was off. nothing happens when depressing the gas pedal. i needed to shovel completely so there was no wheel slippage. yesterday, it created a dangerous situation with the elements and the car not receiving power to the wheels. i did an internet search when this happened the first time and found others have had similar problems. one person described the vehicle when stuck in snow as a gigantic boat anchor. i called my local toyota dealer and then the '800 number' for toyota customer service and did not get anywhere. i think the safety solution is a manual override switch. *tr | |||
| 12/27/2008 | 20000 | 1 | |
| I own a 2007 toyota highlander hybrid. during the snow days we were trying to drive it up my snow covered road but could not due to the slight incline and the compact snow. my wife was driving, i was in the passenger seat and grandpa was in the back. once we stopped the car was put into | |||