Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE - BODY | ||||||
| EA12006 | TOYOTA MOTOR CORPORATION | 06/14/2012 | 02/12/2013 | Power Window Master Switch Fire | 12V491000 | |
| On october 10, 2012, toyota initiated a safety recall of approximately 2.5 million u.s. vehicles involving the following models and model years:2007-2009 camry and camry hybrid, 2009 corolla and corolla matrix, 2008 highlander and highlander hybrid, 2007-2009 rav4, 2008-2009 scion xb and xd, 2008-2009 sequoia, 2007-2008 tundra, 2007-2008 yaris, and 2009 pontiac vibe.see nhtsa recall number 12v-491 for more details, including the affected vehicle manufacture dates for each vehicle model.note that only early-production 2009 model year vehicles are included in the recall.toyota and gm dealers will inspect the power window master switch (pwms) assemblies and apply a specialized grease that inhibits heat build-up.the circuit board in the pwms may be replaced with a new one if notchy or sticking feeling is observed during the inspection.the failure report summary above shows counts for the vehicles identified at the start of this engineering analysis, specifically the approximately 1.4 million vehicles that share an identical pwms assembly design including, model year 2007-2009 camry, camry hybrid, rav4, and yaris built from september 2006 through august 2008, as well as all 2008 highlander hybrid.toyota subsequently identified approximately one million additional vehicles that have a slightly different pwms design but contain the same defect condition.note that the totals for complaints and fires shown above may include duplicative reports (between odi and manufacturer reports).this engineering analysis is closed.see attached report for additional information.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers: 10323848, 10360414, 10392622, 10394453, 10411328, 10429983, 10436663, 10446699, 10447416, 10447417, 10447419, 10447444, 10447515, 10447845, 10447947, 10449270, 10450133, 10450568, 10450606, 10450641, 10451821, 10455540, 10455614, 10456353, 10456438, 10457854, 10457955, 10459730, 10460166, 10460691, 10461220, 10462140, 10462200, 10462247, 10462404, 10462705, 10462761, 10464451, 10464769, 10465421, 10466279, 10466667, 10468126, 10468265, 10475230, 10470313, 10470684, 10471551, 10471824, 10472336, 10472910, 10473753, 10473967, 10473969, 10476921, 10477469, 10478563 and 10478657. | ||||||
| EA12006 | TOYOTA MOTOR CORPORATION | 06/14/2012 | Power Window Master Switch Fire | |||
| Odi has identified certain toyota vehicles experiencing a higher rate of fire and thermal event incidents among all toyota vehicles that use the same power window master switch design.they include a total of approximately 1.4 million model year (my) 2007 through 2009 camry, camry hybrid, rav4 and yaris vehicles built from approximately september 2006 through august 2008, as well as all my 2008 highlander hybrid vehicles.this engineering analysis is being opened to further study the alleged defect and its consequences.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers:10461220, 10460691, 10460166, 10459730, 10457955, 10457854, 10456438, 10456353, 10455614, 10455540, 10451821, 10450641, 10450606, 10450568, 10450133, 10449270, 10447947, 10447845, 10447515, 10447444, 10447419, 10447417, 10447416, 10446699, 10436663, 10429983, 10411328, 10407290, 10394453, 10392622, 10360414, 10323848. | ||||||
| PE12002 | TOYOTA MOTOR CORPORATION | 02/06/2012 | 06/14/2012 | Power Window Master Switch Fire | ||
| Odi has identified certain toyota vehicles experiencing a higher rate of fire and thermal event incidents among all toyota vehicles that use the same power window master switch design.they include a total of approximately 1.4 million model year (my) 2007 through 2009 camry, camry hybrid, rav4 and yaris vehicles built from approximately september 2006 through august 2008, as well as all my 2008 highlander hybrid vehicles.this preliminary evaluation has been upgraded to an engineering analysis (ea12-006) to further study the alleged defect and its consequences.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers: 10461220, 10460691, 10460166, 10459730, 10457955, 10457854, 10456438, 10456353, 10455614, 10455540, 10451821, 10450641, 10450606, 10450568, 10450133, 10449270, 10447947, 10447845, 10447515, 10447444, 10447419, 10447417, 10447416, 10446699, 10436663, 10429983, 10411328, 10407290, 10394453, 10392622, 10360414, 10323848. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 02/22/2010 | 1 | ||
| In august, i purchased a used pre-certified 2008 toyota highlander from stevinson toyota in aurora, co. about a month ago i noticed rust spots forming on the hood as well as the tailgate. i brought it back to the dealership being that all three warranties were still in effect. i also brought it to an auto body shop at the request of the dealership and they told me that the rust was due to contaminated paint and that they see a lot of this damage on 2008 toyota models. after two days of arguing with toyota about whether the rust was from gravel or defective paint, they decided to cover the damage and have the hood and tailgate repainted. *tr | |||
| STRUCTURE - BODY | |||
| 07/10/2012 | 41006 | 1 | |
| The front passenger side assist handle broke in two places. this handle is attached over the door, inside the car, near the edge of the roof. the cause appears to be metal fatigue due to significant stress on the handle over (3+) years of use by the passenger while entering and exiting. *tr | |||
| 07/10/2012 | 41006 | ||
| The front passenger side assist handle broke in two places. this handle is attached over the door, inside the car, near the edge of the roof. the cause appears to be metal fatigue due to significant stress on the handle over (3+) years of use by the passenger while entering and exiting. . | |||
| 12/01/2008 | 1300 | ||
| Tl*the contact owns a 2008 toyota highlander hybrid. the vehicle was purchased new in december of 2008. the contact noticed paint chipping from the driver's side door and rear door. she also noticed corrosion underneath the paint. she took the vehicle to the dealer and they stated that the corrosion was caused by brake dust. they stated that they could give the vehicle an acid wash. the contact will notify the manufacturer. the failure mileage was 1,300 and current mileage was 15,000. | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 06/30/2009 | 10000 | ||
| Tl* the contact owns a 2008 toyota highlander hybrid(na). he experienced premature tread wear on the tires. the manufacturer was notified, and he was advised to replace his set of tires. however he speculates that the frame of the vehicle was causing the tires to fail. the current mileage was 14,000. the failure mileage was 10,000 | |||