Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 11/12/2011 | 56000 | 1 | |
| After having a flat tire i pulled out the jack supplies by toyota. i found as i was using the jack that it is extremely unsafe to use in any situation. the jack has to be extended almost all the way when dealing with 19 inch wheels. at the extended height the jack is unstable even when on a flat hard surface. when taking the tire off or putting it back on the jack and the auto rock quite a bit to the point that i had to stop and call for road service. even the service person called the jack a unsafe piece of equipment. this has happened twice in the last two years and both times with the same results. the scissor jacks used on a suv is extremely unsafe and needs to be changed. safety needs to be a priority not weight or expense. it is too easy for the auto to fall off the jack when extended to almost the max. *tr | |||
| 11/12/2011 | 56000 | ||
| After having a flat tire i pulled out the jack supplies by toyota. i found as i was using the jack that it is extremely unsafe to use in any situation. the jack has to be extended almost all the way when dealing with 19 inch wheels. at the extended height the jack is unstable even when on a flat hard surface. when taking the tire off or putting it back on the jack and the auto rock quite a bit to the point that i had to stop and call for road service. even the service person called the jack a unsafe piece of equipment. this has happened twice in the last two years and both times with the same results. the scissor jacks used on a suv is extremely unsafe and needs to be changed. safety needs to be a priority not weight or expense. it is too easy for the auto to fall off the jack when extended to almost the max. | |||
| 11/09/2010 | 15000 | ||
| I had a tire blowout on intrastate highway damaging wheel. that highway is recently repaired and there were no road hazards in sight at the time of the blowout. tire had only 15,000 miles of wear and is filled with nitrogen. i personally inspected this tire and there is no damage to the thread. the tires have been rotated twice consistent on average with tire manufacture recommendation of every 7500 miles. also at the time of the incident the weather 50 degrees and the roadway was clean and dry. the tire line is open country a20 and cannot be entered because its not on the drop down list. a brand new tire and wheel must be purchased. | |||