Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| TSB-0122-11 | 09/06/2011 | 10042555 | Toyota: information provided for replacing the seat covers for vehicles equipped with side airbags. *pe | 12/16/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 11/09/2012 | 95163 | ||
| Tl* the contact owns a 2003 toyota matrix. the contact stated that the air bag warning light remained illuminated. the vehicle was taken to the dealer where a diagnostic was performed, which located the failure at the air bag spiral cable. the air bag spiral cable was replaced however, the failure was not corrected. the air bag warning light remained illuminated. the vehicle was taken back to dealer where a second diagnostic was performed. the failure was located at the air bag wiring harness. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 95,163 and the current mileage was 95,311. | |||
| 11/09/2012 | 95163 | ||
| Tl-the contact owns a 2003 toyota matrix. the contact stated that the air bag warning light remained illuminated. the vehicle was taken to the dealer where a diagnostic was performed, which located the failure at the air bag spiral cable. the air bag spiral cable was replaced however, the failure was not corrected. the air bag warning light remained illuminated. the vehicle was taken back to dealer where a second diagnostic was performed. the failure was located at the air bag wiring harness. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 95,163 and the current mileage was 95,311. kmj | |||
| 11/09/2012 | 95163 | ||
| Tl-the contact owns a 2003 toyota matrix. the contact stated that the air bag light remained illuminated. the vehicle was taken to the dealer a diagnostic was performed which located the failure at the air bag spiral cable. the air bag spiral cable was replaced; however the failure was not corrected. the air bag light remained illuminated. the vehicle was taken back to dealer a second diagnostic was performed. the failure was located at the air bag wiring harness. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 95,163 and the current mileage was 95,311. li | |||
| 08/17/2010 | 175000 | ||
| While i was sitting at a drive thru window at mcdonald's the teller was reaching me my order and all of a sudden she and i heard a loud popping sound she said what was that, i said i don't know she said it came from your car she said mamm it came from inside your car, your car is smoking so i turned my head and noticed the seat belt over my shoulder was smoking and as i turned my head around the seat belt on the passenger side of the car popped open and it started smoking so i said what is going on with this car, and when i turned my head forward the airbag on the passenger side popped out so i said i don't know what is happening with this car but i need to get out of it. i noticed that there were cars behind me in the drive-thru so i pulled the car out from under the window to the middle of the parking lot so that the cars behind me would be able to get out and as i turned the wheel the driver side air bag popped out in from of me and hit me in the chest and bruised my left arm then the car started filling up with smoke so i didn't know if the car was catching on fire or what i just knew that i needed to get out of the car. i turned off the engine in the middle of the parking lot grabed my purse and jumped out of the car. all the customers and workers at mcdonalds ran out when the car started smoking and no one could believe what was happening because all these things popped out and there was no other car there the manager at mcdonalds came to me and said he was calling the fire department since the car was smoking and we didn't know what was going to happen next. the fire dept. came and said mamm what happened i told them what happened and they asked if i had hit anything and i told them no i was just sitting at the drive-thru when all of these things just started popping out of my car. the windshield also shattered when the airbag hit it. the firemen told me to stand in front of mcdonalds and they opened the hood to check for fire and disabled to battery | |||
| 10/22/2009 | 88208 | ||
| Tl* the contact owns a 2003 toyota matrix. while driving at approximately 65 mph, the brakes were applied and the vehicle did not stop resulting in a crash. the air bags did not deploy upon impact. the contact sustained unknown injuries and a police report was filed accordingly. the vehicle was towed to by the insurance company. the vehicle was further inspected by a representative from the manufacturing company whom advised there were no failures found within the vehicle. the vehicle was destroyed. the failure and current mileages were 88,208. | |||
| 09/06/2009 | 1 | 1 | |
| I have a2003 matrix since new, the airbag warning light on the dash has remained on for years, because of limited funds can not go to dealership and pay $$$$ for service fee, diagnostic fee, and parts and labor for someone to work their way through the problem over several visits. i now however after several years of state inspections, have to spend this money in order to pass inspection. i was informed that airbag warning lights now have to operate properly in order for a vehicle to pass inspection. upon googling any recall information online i discovered hundreds of postings of similar complaints, as well as two complaints on this website of airbags that did not deploy during crashes. did they have similar dash lighting malfunctions as mine?? *tr | |||
| 02/11/2009 | 93000 | 1 | |
| I was involved in an automobile accident and my airbag did not deploy causing me more injury to my neck. *tr | |||
| 09/05/2003 | 24000 | 1 | 07/31/2002 |
| The 2003 toyota matrix i was driving hit the back of a pick-up truck when the brakes locked up and the vehicle began to skid. the matrix went partially under the truck, causing severe damage to the front end of the matrix. none of the airbags in the 2003 toyota matrix deployed. thanks to the fact that i was wearing my seatbelt, i received only minor injuries.*ak | |||
| AIR BAGS - FRONTAL | |||
| 08/23/2010 | |||
| I met with an accident on 8/23/2010 at 4 45 ppm approximately in pleasoanton california. there was a collision between two cars and there was heavy damage to front of my car. i owned a mtrix toyota 2003 model. car license plate..4zxc652 vin number--2t1kr32ex3c070088 the air bag dint open or release. my car was totalled ofas there was heavy damage. i collided against a mercedes .the other car airbags opened but not mine. i have filed a insurance clain with farmers insurance . the claim number-1016709057-1-1 | |||
| 02/11/2009 | 93000 | 1 | |
| I was involved in an automobile accident and my airbag did not deploy causing me more injury to my neck. *tr | |||