Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||||
| 5043 | 05/25/2005 | 10016184 | Diagnostics - abs with ebd system. repair manual correction. 00400-rm940-u1. 00400-rm106-3u1. 00400-rm110-8u1. *tt | 09/01/2005 | |
| 4390 | 11/01/2004 | 10016046 | Abs with ebd system repair manual correction for 2003 toyota corolla matrix. 00400-rm940-u1. *tt | 08/19/2005 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||||
| 02802 | 12/17/2002 | 10000652 | Wheel film for brake rotor rust prevention. *tt | 03/26/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 07/01/2008 | 30000 | 1 | |
| Parking brake doesn't hold vehicle on slope. mechanic has fixed twice, but problem re-occurs in about two years. this is a safety issue since this is also the emergency brake and there is no warning when brake will start slipping again after repairs. *tr | |||
| SERVICE BRAKES, AIR | |||
| 10/09/2010 | 60000 | ||
| I have replaced the master cylinder on my 2003 toyota matrix twice already and it's bad again. the brakes slip when i try to stop short and it's very dangerous. this car only has 60,000 miles on it. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 09/06/2011 | 24000 | ||
| Tl* the contact owns a 2003 toyota matrix. the contact was driving 40 mph when the brakes were applied and the vehicle spun around four times. the contact stated that the ground was dry and there were no road hazards. the contact merged onto the shoulder for about twenty minutes and then drove home. the vehicle was not taken to the dealer. the manufacturer was notified and a claim was filed. the vin was unavailable. the failure mileage was 24,000. | |||
| 09/06/2011 | 24000 | ||
| Tl-the contact owns a 2003 toyota matrix. the contact was driving 40 mph when the brakes were applied and the vehicle spun around four times. the contact stated that the ground was dry and there were no road hazards. the contact merged onto the shoulder for about twenty minutes and then drove home. the vehicle was not taken to the dealer. the manufacturer was notified and a claim was filed. the vin was unavailable. the failure mileage was 24,000. kmj | |||
| 09/06/2011 | 24000 | ||
| Tl-the contact owns a 2003 toyota matrix. while driving 40 mph he depresses the brake slightly not hard and the vehicle spun around four times. he stated the ground was dry and no other road hazards. the contact merged onto the shoulder for about twenty minutes and then drove home. the vehicle was not taken to the dealer. the manufacturer was notified and a claim was file and was told a representative will return his call with 24 hours. the vin was unknown. the failure mileage was 24,000. mw | |||
| 10/22/2009 | 88208 | ||
| Tl* the contact owns a 2003 toyota matrix. while driving at approximately 65 mph, the brakes were applied and the vehicle did not stop resulting in a crash. the air bags did not deploy upon impact. the contact sustained unknown injuries and a police report was filed accordingly. the vehicle was towed to by the insurance company. the vehicle was further inspected by a representative from the manufacturing company whom advised there were no failures found within the vehicle. the vehicle was destroyed. the failure and current mileages were 88,208. | |||
| 10/16/2006 | |||
| Tl*the contact owns a 2003 toyota matrix. while the vehicle was traveling approximately 25 mph with the cruise control engaged the contact had applied the brakes and noticed that the vehicle would not stop moving causing the contact to crash into the vehicle in front of him. no one was injured and a police report was filed for the incident. the vehicle was towed to the dealership for body damage repairs. the failure and current mileages were not available. | |||
| 04/04/2009 | 41230 | 1 | |
| Front brake caliper / piston locked up under pressure. with 5miles and under highway speeds it created intense and immediate vibration and smoke. sudden failure. *tr | |||
| 02/16/2009 | 44000 | 1 | |
| Driving car and it had unintended acceleration, 2 times. first time it did not stop when brakes were applied. second time brakes were hit and car quite accelerating. *tr | |||
| 3 | |||
| Problems with parking brake. driver could drive the vehicle for miles with the parking brake engaged without a noticeable drag. *mr ph | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 11/30/2006 | 2 | 07/31/2002 | |
| In 9/02 i was involved in an accident. while driving at 45 mph on wet a road, i applied the brakes hard and did not stop before hitting the vehicle in front of me. there was adequate stopping distance & i know that our saturn wagon would have stopped on time. on 11/30/06, my husband was involved in an accident. while driving 65 mph on a dry road he applied the brakes hard and did not stop before hitting the vehicle in front of him. he also had adequate stopping distance and he states that our previous saturn wagon or our subaru wagon would have stopped in time. i have never hit a vehicle while braking hard in a vehicle w/ abs until the toyota matrix. we got one of the early matrix's in 7/2002. now that this has happened to both of us, we wonder if the abs was faulty on the early versions of the matrix. *jb | |||
| 12/14/2004 | 20000 | 5 | |
| When stepping on the brakes, the vehicle continued to move. the consumer had to hit the brakes real hard to stop the vehicle.*ak | |||
| 07/25/2003 | 20000 | 1 | 05/25/2003 |
| Went to dealer twice;complained about brakes pulling right; told they couldn't reproduce problem and the brakes were just adjusting; today, failure in steering and brake pull almost caused wreck.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 09/05/2003 | 1 | ||
| Front brakes jerk back and forth when applied. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 03/05/2005 | 33000 | 4 | 07/01/2002 |
| I own a 2003 matrix xr000 with 53000 miles. i had the front pads and rotors turned at 33000 miles by toyota. last month i felt the steering wheel shaking when applying my brakes at speeds between 40-70 mph. *ak i was told last week by the local toyota mechanic that both my drums needed replacement. they said that blue specs were identified indicating wear on my drums. i asked what would cause the drums to wear so fast and their reply was normal wear or emergency brake being applied by driver. i asked if anything like this has ever been reported by other drivers and the answer was never. they said they didn't have any replacement parts for the drums because it was not something they have seen before. i spoke to the corporate customer experience representative and was told that this was not a defect and was from normal wear and tear based on the toyota mechanic analysis. i called another brake specialist and provided him the same information that toyota diagnosed and they said that they never heard of such a thing that the drums needed replaced at 53k miles in the 15 years he has done business in brakes. the failure and consequences by toyota not identifying this as a defect in the manufactory causes me to dish out additional funds to fix the defect endured by their product. my question to toyota: this is 1 in a million odds of happening, isn't it possible that this indeed is a manufactory defect and not customer related? why didn't toyota identify the problem earlier at the brake inspection serviced at 33k miles? i advised others not to purchase a toyota vehicle, the cost paid for toyota vehicles and poor customer satisfaction warrants a f in my book. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 03/05/2005 | 33000 | 4 | 07/01/2002 |
| I own a 2003 matrix xr000 with 53000 miles. i had the front pads and rotors turned at 33000 miles by toyota. last month i felt the steering wheel shaking when applying my brakes at speeds between 40-70 mph. *ak i was told last week by the local toyota mechanic that both my drums needed replacement. they said that blue specs were identified indicating wear on my drums. i asked what would cause the drums to wear so fast and their reply was normal wear or emergency brake being applied by driver. i asked if anything like this has ever been reported by other drivers and the answer was never. they said they didn't have any replacement parts for the drums because it was not something they have seen before. i spoke to the corporate customer experience representative and was told that this was not a defect and was from normal wear and tear based on the toyota mechanic analysis. i called another brake specialist and provided him the same information that toyota diagnosed and they said that they never heard of such a thing that the drums needed replaced at 53k miles in the 15 years he has done business in brakes. the failure and consequences by toyota not identifying this as a defect in the manufactory causes me to dish out additional funds to fix the defect endured by their product. my question to toyota: this is 1 in a million odds of happening, isn't it possible that this indeed is a manufactory defect and not customer related? why didn't toyota identify the problem earlier at the brake inspection serviced at 33k miles? i advised others not to purchase a toyota vehicle, the cost paid for toyota vehicles and poor customer satisfaction warrants a f in my book. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM | |||
| 11/14/2003 | 1 | 07/28/2002 | |
| I had a flat tire and changed it but when i took off the tire the brake drum came off with the rim. i put on the spare and the next day driving to discount tires in lynnwood on the freeway i had no brakes, the brake fluid had leaked out. i had the car towed to magic toyota in edmonds and they said it was my fault because i should have known and that it sometimes happens. i have never heard of it happening and not being a mechanic i had no idea, other mechanics i have talked to say it should not have happened. toyota refused to cover brake repair under warranty. *la | |||