Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 02/09/2005 | 15297 | 1 | 12/29/2003 |
| One year and one month after buying the car new, all four tires were dangerously bald. had to stop at the nearest tire store where i was told if i had run over a dime i probably would have had a blow out.these defective tires were the original tires on the car. i don't have a record of the tires and was given no warranty from the dealership at the time of the purchase. this experience cost me $ 434. mileage on that day was 15,297 miles. *jb | |||
| 09/29/2005 | 13000 | 1 | 06/15/2004 |
| Dt*: the contact stated while driving at various speeds, under normal driving conditions the vehicle veered from left to right and this condition became worse while stopping. the vehicle was taken to the dealer for inspection. upon inspection it was determined the tires were the cause of the steering problems. the dealer determined the tires that were purchased with the vehicle were the wrong type of tires, which caused the front end to become out of alignment. the vehicle has been regularly maintained with tire rotation every 3,000 miles. there has been no replacement of the tires. the tire line is continental p20555r16. updated 3/20/2006 - the consumer was unable to avoid hitting a deer because of the faulty tire. the hood of the vehicle was damaged. on 2/11/2006 the consumer replaced all four tires which resolved the problem with the front end . *nm | |||
| 07/26/2005 | 1 | ||
| 2004 toyota matrix right front tire blew out. *ts the consumer lost control of the vehicle and struck a guardrail. the entire right side of the vehicle was scraped and dented including the fender, both doors, rear quarter and both bumper. *nm | |||
| 02/10/2005 | 3 | 04/01/2004 | |
| I'm very happy with my matrix except for one thing. the hub caps are so lose. i'm constantly pushing them back on tighter. i haven't had the car more than a few months and 3 hubcaps have already fallen off, withins days of me making sure they were tight enough. when they fly off my car, all the pieces that hold them onto the rim are broken off and they are useless. i have lost 3 hubcaps in the last 3 weeks!*ak | |||
| 07/27/2004 | 2 | ||
| I bought a set of 4 tire minder brand 28-32 psi tire pressure monitoring valve caps at brookstone on jul 27, 2004. i installed them on the tires of a new 2004 toyota matrix according to the package instructions. (no valve extenstions and making sure o ring was in place, pressure measured by 2 guages at 30 psi.) all the caps held pressure and worked correctly for approx 24hrs. then the first cap failed while car was parked in driveway releasing the air within seconds. approx 12 hrs later the 2nd cap failed in similar fashion. fortunately, the car was not beng driven at the time or else an accident may have recurred. i removed the remaining 2 caps. i contacted brookstone and reported the issue. they offered to refund money but no other action. i still have the caps. i would be willing to send them to a testing lab for analysis. *ak | |||