Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| TSB-0087-12 | 06/13/2012 | 10045140 | Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe | 08/21/2012 | |
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||||
| 4593B | 04/12/2005 | 10015663 | Diagnostics - cruise control system (w/o etcs-i) repair manual correction. 00400-rm110-8u2. *tt 00400-rm103-8u1. *tt 00400-rm940-u1. *tt | 08/03/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 03/22/2012 | 54000 | ||
| Tl- the contact owns 2004 toyota matrix. while driving approximately 30 mph, the vehicle accelerated on its own and the speed increased to approximately 50 mph. the contact shifted into neutral gear and then; the vehicle began to operate normally. the contact took the vehicle to the dealer who was unable to diagnose the failure. the vehicle was not repaired. the failure mileage was 54,000. rvk | |||
| 03/22/2012 | 54000 | ||
| Tl- the contact owns 2004 toyota matrix. while driving at approximately 30 mph the vehicle accelerated on its own to about 50 mph. the contact put the vehicle in neutral and put it back into drive and it operated normally. the contact took the vehicle to the dealer. the dealer was unable to diagnostic the problem. the vehicle was not repaired. the failure mileage was 54,000. jp | |||
| 07/09/2010 | 150000 | ||
| Tl-the contact owns a 2004 toyota matrix. while the vehicle was parked with the engine running, the contact opened the front driver side door and attempted to exit the vehicle with her left leg extended outside of the door. unexpectedly, the vehicle lurched forward. the brake pedal was engaged repeatedly and the vehicle would not slow down. the engine was turned off. the vehicle continued to rapidly accelerate causing the vehicle to crashed into a mailbox and tree. the vehicle came to a complete when entering a ditch. the contact suffered torn ligaments to the left leg. a police report was not filed. the insurance company was notified; and they advised that the vehicle not be driven and be towed to an authorized dealer for further investigation. the vehicle sustained extensive damage to the driver sideview mirror and front driver side door requiring replacement. the failure mileage was approximately 150,000. js | |||
| 08/04/2004 | 200 | 1 | 07/01/2004 |
| Tl*the contact owns a 2004 toyota matrix. he stated that while the vehicle was at a stop sign with his foot on the brakes, it surged forward . he would had to apply pressure to the brakes to stop the vehicle . the vehicle was taken in to the dealer where they stated that they could not duplicate the problem and not to worry about it. there have been no repairs made to the vehicle. the vehicle had begun to surge every since the vehicle was purchased. the failure mileage was 200 and current mileage was 100000. updated 05/10/10*jb | |||
| 04/16/2004 | 1873 | ||
| Tl*the contact owns a 2004 toyota matrix xr. when the contact attempted to park the vehicle at 3 mph, it accelerated on it's own. the driver said that she applied pressure to the brake pedal and the vehicle continued to accelerate. she shifted into neutral gear in order to stop the vehicle. the failure mileage was 1,873. the current mileage is 15,000. updated 05/07/10 | |||
| 02/12/2006 | 20000 | 1 | |
| I owned a 2004 toyota matrix that was totalled in a car accident in 2006. i purchased the car new and was the only owner. at the time of the accident my sister was driving, and i was the passenger. basically, we were driving on cruise control in the left lane of the highway, a semi cut us off, and when my sister pressed the brake pedal, the cruise control would not disengage and the car would not slow down. i witnessed her pressing the brake, and nothing was happening. my sister swerved into the right lane to avoid rear-ending the semi, lost control of the car, spun into the side of the semi, and then bounced off the semi and ran off the highway. the engagement of the engine, the speed, and acceleration of the car did not change throughout the entire course of the accident. when the police came out, both my sister and i described these events to the police officers. i also explained this to my insurance company. at the time, i believed so strongly that the car malfunctioned in some way that i tried to investigate further, but the insurance company was not interested. at the time i did some research to see if other drivers were having the same problems, but i could find nothing. since the car was totalled, i could not keep the car to have it examined and i had little choice but to let the matter go. now it is four years later and there is a massive toyota recall, but the 2004 matrix is not on the recall list. i feel obligated to file a complaint, not for gain on my part, but because i strongly feel that the mechanical malfunctions in toyota cars have been going on far longer than toyota will admit, and the malfunctions are much more widespread than the years and models currently listed. i also own a 2006 matrix that is not on the recall list. i am begging that there be a widespread investigation to make sure that all the affected years and models are added to the recalls. this must be done to save lives. *tr | |||
| 07/19/2005 | 1000 | 1 | |
| I have a 2004 toyota matrix. when in drive, foot on the brakes, the car on occasions will lurch forward. this happens every day. i have taken it to toyota numerous times and they keep telling me there is nothing wrong. i have this documented back to 2005. *tr | |||
| 06/25/2006 | 0 | 1 | |
| 2004 toyota matrix - windows, door handles and surging electric windows rattle, grind and pop. dealer could not address problem. eventually the window fell out. engine surges while stopped at light or in traffic. dealer could not address problem. the door handles have a metallic finish that peels away. occupants have cut their fingers on the edge of metal/plastic that was coming away. eventually got worse to where you could see the white plastic handle underneath so i peeled away the remaining sharp edges and caution occupants. dealer offered to repair at my expense. contacted the toyota customer service experience center and was referred back to a dealer. *tr | |||
| 03/26/2005 | 16000 | 6 | 11/05/2004 |
| My 2004 toyota matrix has expereinced sudden acceleration while my foot was on the brake several times since i have purchased it; i have always been able to stop the car from moving forward by further depressing the brake. but on saturday march 26 while at a stop sign, the sudden acceleration happened again and i was unable to immediately stop my car from lurching forward. it moved several inces into oncoming (perpendicular) traffic before i finally threw it into park and pulled the emergency brake to stop it. no accident occurred but it came close, and i had my toddler in the back seat, so i consider this a serious matter. i took it to my dealership (ourisman toyota in chantilly, va) that monday, and they kept it for two days. they ran all diagnostic tests possible and found no problem. nothing was fixed because no test showed a problem but i am scared to drive my car -- the sudden acceleration happens only randomly and cannot be predicted. i drive with only one foot so this is not a case of two-footed driving and accidentaally stepping on the accelerator. in each case my foot was off the accelerator and on the brake. *ak | |||