Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
ENGINE AND ENGINE COOLING
10V384000TOYOTA MOTOR NORTH AMERICA, INC.from 04/19/2004 to 01/02/2008V (Vehicle)112865911/29/2010ODITOYOTA MOTOR CORPORATION08/26/201008/26/2010
Defect SummaryToyota is recalling certain model year 2005-2008 corolla and corolla matrix vehicles. the engine control module (ecm) for the subject models equipped with the 1zz-fe engine and two-wheel drive may have been improperly manufactured. there is a possibility that a crack may develop at certain solder points or on varistors on the circuit board.
Consequence SummaryThere are a variety of warnings and consequences associated with the defect. the engine warning lamp could be illuminated, harsh shifting could result, the engine may not start, or the engine could shut off while the vehicle is being driven. an engine shutoff while the vehicle is being driven increases the risk of a crash.
Corrective SummaryDealers will inspect the production number of the ecm and replace the ecm if necessary. this service will be performed free of charge. toyota will mail an interim owner notification the middle of september 2010 to advise owners of this defect and recall. this interim notification will inform owners that they will receive a future notification when parts become available to have the free remedy performed on their vehicle. the safety recall began on november 29, 2010. owners may contact toyota at 1-800-331-4331.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING
0510511/16/200510018290Malfunction indicator lamp on with diagnostic trouble code p0171 or p2195. *tt12/20/2005
4543B04/04/200510015667Engine mechanical - partial engine assy (1zz-fe) repair manual correction. 00400-rm110-8u2. *tt 00400-rm103-8u2. *tt 00400-rm940-u2. *tt08/03/2005
ENGINE AND ENGINE COOLING - ENGINE
TSB-0064-1002/04/201010034284Toyota: techstream ecu flash reprogramming procedure. flash reprogramming allows the ecu software to be updated without replacing the ecu. flash calibration updates for specific vehicle models/ecus are released as field-fix procedures de11/01/2010
T-SB-0235-0907/28/200910032518Toyota: engine control. some model vehicles may exhibit a mil on condition with diagnostic trouble code (dtc) p0456. evaporative emission control system leak detected (very small leak). the engine control module/ecm (sae term: powertrai04/07/2010
0450710/27/200710023619M.i.l. (on) dtc p0171, p030# and/or p0133 engine running lean in subfreezing ambient temperatures. *nj01/14/2008
0050702/01/200710021407M.i.l. on with dtc p0011, p0012, or p0016. *kb04/24/2007
0140609/15/200610020487Harsh shift and mil on dtc p2716. *kb10/27/2006
0530609/04/200610020486Engine will not start or extended crank conditions. *kb10/27/2006
0160603/01/2006100196731zz-fe engine no start condition. *tt04/17/2006
0420509/22/2005100173181zz-fe engine extended crank condition. *tt11/03/2005
0360508/23/200510016617Excessive sulfur odor. *tt09/26/2005
0270506/22/2005100161211zz-fe engine no start condition. *tt08/31/2005
0180504/22/200510015809Intermittent no start condition on vehicles equipped with a 1zz-fe engine. *tt08/12/2005
0060502/16/200510015537Malfunction indicator lamp (mil) on with diagnostic trouble code (dtc) p0171 p0441, p2420 and/or p0455. *tt07/27/2005
0120410/14/200410010594Entering vin during ecm (pcm) replacement and/or diagnostic trouble code p0630. *tt12/01/2004
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS
0210704/17/200710021536Accessory drive belt/ belt tensioner assembly noise. *kb05/14/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
01/06/201180000
 Tl* the contact owns a 2005 toyota matrix. the contact started the ignition and the engine failed to start. the failure recurred intermittently. the vehicle was towed to an independent mechanic who stated to the contact that the malfunction was related to the ecm, which would need to be replaced. the vehicle was being repaired at the dealer. the manufacturer was notified of the defect. the approximate failure mileage was 80,000.
01/06/201180000
 Tl-the contact owns a 2005 toyota matrix. the contact started the ignition and the engine failed to start. the failure recurred intermittently. the vehicle was towed to an independent mechanic who stated to the contact that the malfunction was related to the ecm, which would need to be replaced. the vehicle was being repaired at the dealer. the manufacturer was notified of the defect. the approximate failure mileage was 80,000. kmj
01/06/2011
 Tl-the contact owns a 2005 toyota matrix. the contact started the ignition and the engine failed to start. the failure occurred intermittently. the vehicle was towed to an independent mechanic who stated the malfunction was related to the ecm and would need to be replaced. the vehicle was currently being repaired at the dealer. the manufacturer was notified of the defect. the approximate failure mileage was 80,000. js
01/12/201120000
 Driver enters a small parking lot in san diego. driver pulls up slowly to one of five perpendiculars stalls in the lot. as he is pressing brakes, the vehicle takes off, hits the concrete stop and then a frame wall a few feet after the stop. there is some damage to the bumper but none to the engine or radiator. driver hits the steering wheel. airbags do not go off. wall is damaged. driver puts the vehicle in reverse to pull back. the car takes off and lounges backwards, jumps the curb from the parking lot to the street, and starts moving backwards at high speed, smoking its front tires and doing a donut where the front wheels (this is a front wheel drive) are spinning and the vehicle is circling backwards. finally at high speeds, the vehicle travels and slams backwards into a toyota pickup truck stopped at the red light and stops. the backend damage is extensive and the rear left wheel is out of alignment. vehicle is declared a total. this is a case of sudden unintended acceleration.
01/16/201183200
 Tl* the contact owns a 2005 toyota matrix. the contact received notification of nhtsa campaign id number: 10v384000 (engine and engine cooling). the contact was unable to have the vehicle repaired under the recall due to a lack or available parts. the contact stated that he had been attempting to have the vehicle repaired for over four months to no avail. the dealer informed the contact that only two engine control modules were delivered per month meaning only two vehicles per month could be repaired under the recall. the contact had not called the manufacturer. the contact stated that the failure was a serious safety issue that could cause a crash and he no longer felt safe driving the vehicle. the failure mileage was 83,200.
01/16/201183200
 Tl. the contact owns a 2005 toyota matrix. the contact received a nhtsa recall notice: 10v384000 (engine and engine cooling) the contact has not been able to get the recall repaired due to the dealer not having any parts. the contact stated this has been going on for four months and has not gotten a response. the dealer informed the contact they only get two engine control modules every month. the contact has not called the manufacturer. the contact stated this is a serious safety issue that can cause a crash and does not feel safe driving the vehicle. the failure mileage was 83,200. jo
03/30/2011275000
 Tl* the contact owns a 2005 toyota matrix. the contact received notification of nhtsa campaign id number: 10v384000 (engine and engine cooling). the repair was performed and within 30 miles of driving, the engine warning light was illuminated and the engine stalled sporadically. the vehicle was towed to a second dealer where the contact was informed that the transmission had failed. the manufacturer agreed to further inspect the vehicle and advised that there possibly could be more failures within the vehicle other that the transmission. the contact was awaiting a response from the dealer and manufacturer to determine the cause of failure. the failure and current mileage was 275,000.
03/26/201176839
 My car died while i was driving on a saturday. i called the dealership and told them, they confirmed it was due to the recall on the ecm [1zz-fe], yet i had to pay to have the car towed in. they said they would run test to confirm that was the problem then fix it. 3 hours later they called and said that changing the computer part that was recalled could fix the problem, but they didn't have any - i asked for a loner car since it was not my fault i would be without a car, they said they were not responsible for that. they would do an emergency order and the part would be in on tuesday - they would call me in the morning. on tuesday they didn't call i had to call, i had to call multiple times to reach anyone, and they didn't have the part, it was back-ordered and could be up to a few weeks. i again pushed for a loner car, they said they would see if they could authorize it and call me in the morning. in the morning they had somehow managed to find a part, put it in, i was then told that the fuel system needed to be replaced. my car was in perfect condition before this, there is no way the fuel system miraculously went bad at the exact same time that the recalled part went out - it had to be caused by the computer failure. besides that i was told that the computer part was the only thing wrong with my car. then they tried to overcharge my by $600 for the fuel system, all the while still not giving me a loner car. in summary my car died on my in the middle of the road, i had to pay for my towing, miss hours of work, be careless for 6 days and pay for a new fuel system all thanks to the recalled part. i should not have to pay for the parts that were damaged by the recall problems.
03/30/2011275000
 Tl- the contact owns a 2005 toyota matrix. the contact stated they had nhtsa campaign id number: 10v384000 (engine and engine cooling). the repair was performed and within 30 miles of driving the vehicle the engine light came on and the engine starting going in and out. the contact had the vehicle towed to another dealer and was told by the dealer that the transmission had failed on the vehicle. the manufacturer agreed to further inspect the vehicle and have now stated there may be other issues with the vehicle other than just the transmission. the contact had not heard back from the dealer or manufacturer at the time of the complaint in regards to was is causing the vehicle to fail. the failure mileage and current mileages were 275,000.rl
03/26/201176839
 My car died while i was driving on a saturday. i called the dealership and told them, they confirmed it was due to the recall on the ecm [1zz-fe], yet i had to pay to have the car towed in. they said they would run test to confirm that was the problem then fix it. 3 hours later they called and said that changing the computer part that was recalled could fix the problem, but they didn't have any - i asked for a loner car since it was not my fault i would be without a car, they said they were not responsible for that. they would do an emergency order and the part would be in on tuesday - they would call me in the morning. on tuesday they didn't call i had to call, i had to call multiple times to reach anyone, and they didn't have the part, it was back-ordered and could be up to a few weeks. i again pushed for a loner car, they said they would see if they could authorize it and call me in the morning. in the morning they had somehow managed to find a part, put it in, i was then told that the fuel system needed to be replaced. my car was in perfect condition before this, there is no way the fuel system miraculously went bad at the exact same time that the recalled part went out - it had to be caused by the computer failure. besides that i was told that the computer part was the only thing wrong with my car. then they tried to overcharge my by $600 for the fuel system, all the while still not giving me a loner car. in summary my car died on my in the middle of the road, i had to pay for my towing, miss hours of work, be careless for 6 days and pay for a new fuel system all thanks to the recalled part. i should not have to pay for the parts that were damaged by the recall problems.
03/30/2011275000
 Tl- the contact owns a 2005 toyota matrix. the contact stated they had nhtsa campaign id number: 10v384000 (engine and engine cooling). the repair was performed and within 30 miles of driving the vehicle the engine light came on and the engine starting going in and out. the contact had the vehicle towed to another dealer and was told by the dealer that the transmission had failed on the vehicle. the manufacturer agreed to further inspect the vehicle and have now stated there may be other issues with the vehicle other than just the transmission. the contact had not heard back from the dealer or manufacturer at the time of the complaint in regards to was is causing the vehicle to fail. the failure mileage and current mileages were 275,000.rl
03/26/201176839
 My car died while i was driving on a saturday. i called the dealership and told them, they confirmed it was due to the recall on the ecm [1zz-fe], yet i had to pay to have the car towed in. they said they would run test to confirm that was the problem then fix it. 3 hours later they called and said that changing the computer part that was recalled could fix the problem, but they didn't have any - i asked for a loner car since it was not my fault i would be without a car, they said they were not responsible for that. they would do an emergency order and the part would be in on tuesday - they would call me in the morning. on tuesday they didn't call i had to call, i had to call multiple times to reach anyone, and they didn't have the part, it was back-ordered and could be up to a few weeks. i again pushed for a loner car, they said they would see if they could authorize it and call me in the morning. in the morning they had somehow managed to find a part, put it in, i was then told that the fuel system needed to be replaced. my car was in perfect condition before this, there is no way the fuel system miraculously went bad at the exact same time that the recalled part went out - it had to be caused by the computer failure. besides that i was told that the computer part was the only thing wrong with my car. then they tried to overcharge my by $600 for the fuel system, all the while still not giving me a loner car. in summary my car died on my in the middle of the road, i had to pay for my towing, miss hours of work, be careless for 6 days and pay for a new fuel system all thanks to the recalled part. i should not have to pay for the parts that were damaged by the recall problems.
03/02/2010114300
 Tl. the contact owns a 2005 toyota matrix. the contact stated while driving 55 mph the engine suddenly shut off. the contact was able to pull over to the side of the road and had the vehicle towed to a dealer. the dealer was unable to determine what cause the engine to stop so the dealer replace the entire engine. after the engine was replaced the contact has not had a problem. the failure mileage was 114,300. jo
05/11/201092000
 Tl- the contact owns a 2005 toyota matrix. the contact stated that the vehicle stalled out while driving at any speed. the last time it stalled it would not restart. it was towed to the dealer and they stated the ecm needed to be replaced. the part was replaced at the owner's expense. the failure mileage was approximately 92,000. the current mileage was approximately 99,000. rd
03/26/201080744
 Tl* the contact owns a 2005 toyota matrix. the contact stated while traveling at speeds of 55mph, the vehicle stalled and the check engine light illuminated on the instrument panel. the contact was able to maneuver the vehicle off the roadway. the dealer advised the vehicles computer had malfunctioned and a technical service bulletin was available describing the failure (nhtsa item number 10019673: engine and engine cooling: engine). there were no recalls. the manufacture advised the contact that the vehicle was out of warranty and any repairs made to the vehicle would be at the owners expense. the vehicle was not repaired. the failure and current mileages were 80,744.
04/14/2010203/01/2005
 Letter from senator on behalf of constituent. re difficulties with her 2005 toyota matrix. *kb the consumer stated the brakes were defective due to the rotor getting caught in the brake pad. the problem continued after the second brake repair. the brakes made an audible squeaking noise when depressed. there was a loud noise every time the vehicle was started and the gears were engaged. the abs did not work on an irregular surface. a defective rear axle caused damage to the tires. the lights would go out by themselves when it was dark.*jb
08/23/2006165002005/31/2005
 Dt*: the contact stated while accelerating from a stop, the vehicle stalled intermittently. the vehicle restarted each time. the dealership was unable to duplicate the problem. the vehicle is a 2005 toyota matrix. *ak updated 12/26/2006 - the consumer felt that the cruise control was not working properly but the dealer indicated that it was working as designed. the consumer noticed a long crank time while attempting to start the vehicle. the consumer noticed a vibration in the steering wheel. the consumer indicated that the vehicle needed a new engine mount to alleviate the vibration. *nm
08/29/200516001
 I was halted in the left turn lane of a 6 lane highway behind another car also waiting to turn. my car(1,600 miles) was idling in drive. suddenly the engine began racing and by virtually standing on the brake i prevented forward movement and after a few seconds i slipped it into neutral. when i did that, the engine seemed to race all the more - virtually screaming. i finally thought to turn the ignition off. the car promptly restarted and the problem did not recur again. the potential for a serious accident from this problem is huge. *jb
05/12/20051003005/07/2005
 I purchased my 2005 toyota matrix 5/7/05. 1 week after i purchased my vehicle i experienced a intermittent starting problem. even after 4 attempts by toyota to fix the problem it is still current. it usually happens more often when the engine is warm. it usually cranks 5-10 seconds before starting. sometimes the vehicle will not start at all and i have to turn the key back and retry to start the vehicle. the dealership where i purchased the vehicle claims they cannot get the problem to duplicate when they have the vehicle in their possession but when i last had my car there the car took about 7 seconds to start and the service manager claims that is normal for the matrix engine to crank. i find this hard to believe with a brand new vehicle.*jb
ENGINE AND ENGINE COOLING - ENGINE
07/23/201158573
 Tl-the contact owns a 2005 toyota matrix. the contact sated while he parked the vehicle the engine light illuminated and the vehicle would not accelerate. the contact performed a diagnosed and found the accelerator pedal position sensor failed. the vehicle has not been repaired. the failure and current miles was 58,573. li
02/08/201025000105/31/2005
 Tl*the contact owned a 2005 toyota matrix. the contact stated that while driving at speeds of 65 mph, the vehicle accelerated without warning. the vehicle decreased in speed as the contact removed his foot from the accelerator pedal. the dealer could not duplicate the failure. the contact confirmed that the vehicle had been taken to the dealer on nine separate occasions with concerns of unintended acceleration. the dealer could not determine the cause of failure. the vehicle was left in possession of the dealer. the contact would not drive the vehicle any longer due to concerns for his safety while operating the vehicle. the approximate failure mileage was 25,000 and the current mileage was 25,000. updated 5/12/10 *cn the consumer stated when the speed was set at 55 mph, the speed would fluctuate from 51 mph uphill to 59-60 mph downhill. when starting from a stop, the engine would either stall or spin the wheels. at times, the engine would not respond when trying to increase speed. during very cold winter days, the engine would stumble and at times buck like a bronco with the gas pedal to the floor until the engine was warmed up. updated 06/18/10
09/06/2009805001
 Ecm failure on 2005 toyota matrix. caused lurching,acceleration changes during automatic gear shifting., causing unsafe driving by driver. dealer said vehicle out of warranty and mileage too high (80,500) for them to replace at their cost. *tr
11/07/200882000
 Tl*the contact owns a 2005 toyota matrix. while driving approximately 65 mph on normal road conditions, pressure was applied to the accelerator pedal followed by harsh shifting and excessive vibration. the check engine warning indicator illuminated intermittently on the instrument panel. the vehicle has not been repaired. the contact is in the process of notifying the manufacturer. the failure and current mileages were 82,000.
01/30/2006110/18/2004
 Started car to go to work and engine caught fire. fire dept came and put the fire out but the fire burned the engine and burned into the driver side of the car burning through the floor board and dash. *nm
08/15/2004300207/31/2004
 Dt: the clutch was difficult to depress/to engage the starter. the consumer stated that there was a problem when trying to work the clutch because there was not enough room in the floor area ,and the wheel well made a hump in this area. also, the vehicle was designed with a foot rest that the consumer had removed because it made it more difficult to drive. on several different occasions the vehicle stalled. twice it put the consumer in dangerous situation although, there were no accidents. the first time was in august 2004. the second time was in september or october 2004. when the consumer took vehicle to a dealer they basically told him they could not find the stalling problem. when he contacted the manufacturer, they told him basically the same hing. the consumer stated he believed that the area problem was a design flaw. *ak