Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| TSB-0087-12 | 06/13/2012 | 10045140 | Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe | 08/21/2012 | |
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||||
| 4593B | 04/12/2005 | 10015663 | Diagnostics - cruise control system (w/o etcs-i) repair manual correction. 00400-rm110-8u2. *tt 00400-rm103-8u1. *tt 00400-rm940-u1. *tt | 08/03/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 01/02/2005 | 4000 | ||
| Tl-the contact owns a 2005 toyota matrix. after driving in reverse he engaged the vehicle in drive and the vehicle suddenly accelerated. in order to stop the vehicle he engaged both feet on the brakes and placed the vehicle in park. the failure had occured three times. after the first failure the contact stated he mentioned the failure to the service manager at the dealer and he was unaware of the failure. the vehicle was not checked for the failure. the contact stated the vehicle was never taken back to the dealer for the failure just for a recall. the failure mileage was 4,000 and the current mileage was 83,200. vwb | |||
| 05/19/2009 | 5000 | ||
| 2005 toyota matrix inexplicably accelorated resulting in driver and car crashing into gorcery store and hitting a gas utilty line. car was completely totaled with no deaths | |||
| 12/07/2008 | 1 | ||
| 2005 toyota matrix. consumer states unintended acceleration. *tgw the consumer stated as he was approaching a red traffic signal to a local shopping center, the vehicle started to accelerate. since he was nearing a red light, he already had his foot on the brake pedal. the consumer stated it was obvious something was wrong, so he immediately placed the transmission in neutral. the rpm of the vehicle's tachometer raced between 3,000 and 4,000. when the traffic light turned green, he placed the gear in drive, kept his foot firmly on the brake and maneuvered the vehicle into the parking lot and into a parking space. he placed the gear into park, but the engine continued to rev between 3,000 and 4,000. he kicked the accelerator pedal in an attempt to possibly lower the rpm, but to no avail. the consumer turned off the engine, exited the vehicle and proceeded to inspect the accelerator pedal area for possible signs of obstruction on the floor, in the carpet area or on the floor map. there was none. he opened the hood of the car and looked in the engine compartment for possible signs of debris, but there was none. the consumer stated it is obvious there is an electronic/computer glitch and not a problem with a sticking gas pedal. *jb | |||
| 02/08/2010 | 25000 | 1 | 05/31/2005 |
| Tl*the contact owned a 2005 toyota matrix. the contact stated that while driving at speeds of 65 mph, the vehicle accelerated without warning. the vehicle decreased in speed as the contact removed his foot from the accelerator pedal. the dealer could not duplicate the failure. the contact confirmed that the vehicle had been taken to the dealer on nine separate occasions with concerns of unintended acceleration. the dealer could not determine the cause of failure. the vehicle was left in possession of the dealer. the contact would not drive the vehicle any longer due to concerns for his safety while operating the vehicle. the approximate failure mileage was 25,000 and the current mileage was 25,000. updated 5/12/10 *cn the consumer stated when the speed was set at 55 mph, the speed would fluctuate from 51 mph uphill to 59-60 mph downhill. when starting from a stop, the engine would either stall or spin the wheels. at times, the engine would not respond when trying to increase speed. during very cold winter days, the engine would stumble and at times buck like a bronco with the gas pedal to the floor until the engine was warmed up. updated 06/18/10 | |||
| 05/12/2009 | 0 | ||
| Tl*the contact owns a 2005 toyota matrix. the contact was driving approximately 40 mph with an unexpected increase of acceleration. the vehicle continued to travel with difficulty in slowing down, and crashed into a vehicle. the driver sustained injury to the arm; the front seat passenger sustained back injuries. a police report was filed. the vehicle was towed to an authorized dealer with front end damages. the vehicle was repaired for the body damages. the technician was unable to locate a problem and stated that the vehicle operated normally. the acceleration failure recurred on a separate occasion. the failure mileage was unknown. the current mileage was 52,000. | |||
| 03/20/2007 | 20000 | 1 | |
| My wife experience an acceleration of our 2005 toyota matrix about 3 years ago. we did not think much of it at the time, but with the current recalls we thought it would be included. it was not, toyota will not look at it or replace it. they said it must be done at our own expense. i filed a complaint with toyota, the case number is 1003113923. i feel that toyota is not looking further in more problems, and is still not addressing the issues at hand. the dealer or customer service did not really care. *tr | |||
| 12/17/2006 | 19000 | ||
| Tl*the contact owns a 2005 toyota matrix. the contact stated that whenever she came to a complete stop the vehicle acted as if it wanted to accelerate although her foot was on the brake pedal. the failure occurred intermittently. the vehicle was taken to the dealer and they were unable to diagnose the failure. they test drove the vehicle and were unable to duplicate the failure since it occurred intermittently and stated that there was nothing wrong with the vehicle. the toyota manufacturer was called several times but no claim was file. the failure mileage was 19,000. | |||
| 04/19/2007 | 1 | ||
| 2005 toyota matrix. our son was driving at a high speed, he ran a red light and swerved to avoid a car and crashed without slowing at all. he was killed. he was a cautious driver and was fearful of high speeds. *tr updated 05/10/10 *bf | |||
| 01/18/2007 | 14000 | ||
| Tl*the contact owns a 2005 toyota matrix. while driving 5 mph out of a parking space, the vehicle accelerated into an intersection and crashed into the rear of another vehicle. as she depressed the brake pedal the vehicle would not stop until the crash occurred. no one was injured. there is a police report if needed. the vehicle was driven to the dealer. a toyota field engineer inspected the brakes stating that the failure was not related to the brakes. the crash occurred 20 days after the vehicle was purchased. the contact is the second owner of the vehicle. the failure mileage was 14,000 and the current mileage was 60,000. | |||
| 10/29/2009 | 1000 | 1 | |
| I own a 2005 toyota matrix. on 10/29/09 they had to replace the whole computer system. mechanic said that they had trouble with alot of the matrixs and corollas. cost me about $1000.00 to replace. my clock has been coming on every so often,but mostly stays off.the doors are not suppose to lock if key is in ignition or running. three times it has locked me out. the dash board lights are medded up only half light up,this has been this way for well over a year. when i took it to the dealer when i had the work done they never fixed it. i think that someone should look into this matter because if they had to replace the computer on so many cars they should have a recall. also, my pedal got stuck and caused me to run into a snow bank and mess up my front fender. *tr | |||
| 12/16/2009 | 25000 | 1 | |
| At several places (all slight upgrades, constant speed, constant throttle), about 5-10% of the time, throttle sticks. releases after 3 - 5 seconds if i do not brake, about 2 seconds after braking if i do. has been happening for over 70,000 miles, dealer service manager said it was a gas-saving feature. i now anticipate it happening, so have had no accident, but a few close calls early on. 2005 toyota matrix 4wd, now with 95,000 miles. *tr | |||
| 10/12/2009 | 39000 | 1 | |
| While driving my 2005 toyota matrix with 40,000 miles, i was pulling into a parking space, car was not even going 1 mile an hour, had taken my foot off of the gas pedal, did not even have a chance to put my foot on the brakes, when the car suddenly accelerated, made a noise, jumped the curb and smashed into a building. the car had $3,000 worth in damages leaving a crack in the brick wall of the building causing structural damage. the sudden, unintended acceleration had nothing to do with the floor mat. nothing has been done to correct the failure as toyota would not address the issue at all, saying that the matrix was not part of the recall. toyota has not accommodated me at all with this incident. i am terrified when i drive now that it will happen again, not to mention the worth of the car because of the accident. due to this i am looking for another vehicle. *tr | |||
| 05/15/2006 | 40000 | ||
| Tl*the contact owns a 2005 toyota matrix. while driving 15 mph and making a right turn he experienced unintended vehicle acceleration. he was able to resume normal operation after repeated braking attempts. he experienced identical failure on three occasions. the failure mileage was 40,000 and the current mileage was 65,000. | |||
| 08/23/2006 | 16500 | 20 | 05/31/2005 |
| Dt*: the contact stated while accelerating from a stop, the vehicle stalled intermittently. the vehicle restarted each time. the dealership was unable to duplicate the problem. the vehicle is a 2005 toyota matrix. *ak updated 12/26/2006 - the consumer felt that the cruise control was not working properly but the dealer indicated that it was working as designed. the consumer noticed a long crank time while attempting to start the vehicle. the consumer noticed a vibration in the steering wheel. the consumer indicated that the vehicle needed a new engine mount to alleviate the vibration. *nm | |||
| 05/22/2006 | 14179 | 1 | 12/30/2004 |
| Dt*: the contact stated while attempting to apply pressure to the accelerator pedal the vehicle lurched forward. the dealership determined it was the lack of lubrication to the accelerator pedal that caused the problem. the manufacturer was not alerted. updated 7/13/2006 - *nm | |||