Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
UNKNOWN OR OTHER
0020704/26/200710022143Techstream ecu flash reprogramming procedure. *kb07/06/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
01/01/20075000
 Jan. 2007 anchorage, ak driving 50mph on a highway, as the road bended to the right, we went into the turn and began to slide sideways. it was 30 degrees f, so we must have hit black ice. i tried to correct and sent the car fish tailing to the other side. we whipped back and forth a few times, before the car started to spin. we did two full circles before we gently hit a burm of snow and came to a stop. no other cars were oncoming so we did not have any significant damage and there were no injuries. i went and bought studded tired the next day. dec. 2009 juneau, ak i was a passenger. same make, model, and year. driving 40 mph on straight road, slushy snow conditions. the car started to fish tail and spun 1.5 times before it stopped. no significant damage or injuries. no studded tires. (all-weather tires) feb. 2012 juneau, ak i was a passenger in the same car as above. driving 55mph on highway, going straight. we must have hit black ice and the car started to fish tail. we spun two times and the car did not slow down like in previous incidents and we hit a guardrail going full speed (hit it backwards). i got whiplash, face lacerations, broken nose, and a mild traumatic brain injury. no airbags deployed. we were able to drive away from the crash and take me to the hospital. driver was unharmed. (all-weather tires)
04/04/201227800
 Heat shield bolt came out of plastic piece connected to the fuel tank strap.
12/01/200970000
 They need to issue a recall immediately -- my 2006 toyota matrix has been hard shifting with the check engine light on but i was unable to get it serviced because i'm unemployed. it has 90k and the dealer says i must pay out of pocket for the repair, $1000-$1300 because there is no recall on it yet. had i known there was an issue with it i would have brought it in -- as it is i had to learn about this problem in the newspaper yesterday! i am afraid now to drive it that it may stall at a high speed as described in the newspaper!!
04/27/201049000
 I own a toyota matrix, 2006, with 49k miles. the car suddenly decelerates and does not respond to the gas pedal to pick up speed again. so far, i've been able to pull off the road. i stop and then restart the car, and it drives fine. also, the cruise control suddenly goes into deceleration, which is very dangerous while cruising on the freeway. both these problems have occured several times so far. the dealer says my vehicle is not on a recall list, and also claims to know nothing about this problem with the matrix. i know that toyota finally succumbed to pressure recalled about 50,000 sequoia sport utility vehicles for a deceleration problem. is the same problem with the matrix also being covered up? what should i do?
03/13/200714000
 My son bought the 2006 toyota matrix in 2006 . in 2007 my son was driving very slow and hit the car infront of him. he never has had an accident and no tickets. his car was damage, a total of $6,429.41 was fix at ron's autobody & paint inc. 1314 n. closner, edinburg,tx 78539 because he found out he didn't have full coverage,he only had liability and knew the dealership would charge more . we never took the time to find out if the car had acceleration or brakes problems. the car has acceleration& brake problems because my son said the brakes didn't response & car kept on going,and he says the brakes still don't response quickly and i myself drove the car last year and i press the brakes and car just kept on going and i was going slow to stop on a yellow light and received a ticket by mail ,i had a clean record. i did call frank smith toyota and i was told we would be charge to look at it and afraid they will charge us too much money. our son is still driving the car. he does drive very slow to go to work. he has 3 childrens that he has as passengers. don't know what to do. hope it doesn't happen again. i think the dealership should look at it without charging.