Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| TSB-0087-12 | 06/13/2012 | 10045140 | Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe | 08/21/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 03/04/2011 | 68000 | ||
| Tl* the contact owns a 2006 toyota matrix. while driving approximately 40 mph, the vehicle suddenly accelerated. the contact attempted to apply the brakes but the brakes would not respond. the contact then depressed the accelerator pedal and the pedal fell to the floorboard abnormally. the contact then struck the curb and crashed into a concrete barrier as the vehicle went airborne and crashed into a second barrier causing the wheels to fracture from the vehicle before coming to a stop. the air bags did not deploy. the contact sustained severe headaches as a result. the vehicle was towed to the dealer where she was advised that the vehicle could be repaired. the contact stated after the crash she received a recall notice under nhtsa campaign id number: 10v384000 (engine and engine cooling). the manufacturer was not contacted. the approximate failure mileage was 68,000. | |||
| 03/04/2011 | 68000 | ||
| Tl- the contact owns a 2006 toyota matrix. while driving approximately 40 mph the vehicle suddenly accelerated. the contact attempted to apply pressure to the brake pedal but the brakes would not respond. the contact stated the accelerator pedal fell to the floor. the vehicle hit a curb and crashed into a concrete barrier and went airborne. the vehicle crashed into a second barrier and came to stop when the wheels fell off. the contact stated the air bags did not deploy. the contact was awaiting to receive a brain scan and mri because she was suffering from severe headaches. the vehicle was towed to the dealer. the technicians stated the vehicle was not destroyed and could be repaired. the contact stated after the crash she received a recall notice nhtsa campaign id number: 10v384000 (engine and engine cooling). the manufacturer was not contacted. the approximate failure mileage was 68,000. ds | |||
| 10/21/2010 | 37000 | ||
| Tl. the contact owns a 2006 toyota matrix. the contact stated while driving 5 mph the contact applied the brakes and the brakes pedal is too close to the brake pedal causing the vehicle to accelerate and brake at the same time. the contact took the vehicle to a dealer and the dealer adjusted the brake pedal. the repair was temporary fix because the brake pedal is now even with the accelerator pedal. because of the brake and accelerator pedal the contact almost drove through a traffic light. the contact stated the vehicle needs the brake pedal adjusted again. the dealer stated to the contact there is no other remedy repair for the brake pedal. the contact stated when the brake pedal gets soft they becomes too close with the accelerator pedal. the contact also stated this could cause a crash. the failure mileage was 37,000. jo | |||
| 05/11/2010 | 73452 | ||
| At 10:30 am on a sunny day, i exited the i-880 northbound 23rd ave exit. coming up to a line of cars stopped at the e11th st signal light, i began pressing down on the service brake to slow down. as i was coming up to the bmw ahead of me, i pressed more on the service brake to stop my car. things went wrong when i felt and heard the accelerator revving up, causing me to instinctively press even harder on the service brake. as the acceleration increased, my toyota matrix's brakes began slipping causing my car to inch closer to the bmw. realizing that the service brake was not holding, i pulled up on the emergency brake and shifted the car into neutral, all the while still pressing down on the service brake. since the engine was still accelerating faster, i managed to turn the ignition key off, successfully shutting down the engine and stopping the acceleration. after a brief 15 seconds, i restarted the car with the engine in park, and the emergency and service brakes on. the engine immediately revved up as before and i once again turned off the ignition key to shut down the engine. realizing i had a major problem, i kept the engine off and put the car in neutral so i could push the car to a safer part on the side of the road. upon inspection, i found that my floor mat was securely locked into place, and that the accelerator pedal was in the up position, a few inches off the floor. i am the original owner with 75000 accident and incident free miles on the car, and this is the first thing that has ever gone wrong with the vehicle. i had aaa tow the car to one toyota in oakland, and they are doing diagnostics with the vehicle. they gave me a rental car free of charge until they determine what went wrong. the service dealer told me that it is the 2007 and later matrix's that have the acceleration problem, and that for my 2006 matrix to have this problem is uncommon. hopefully toyota will find and correct the problem to prevent this from happening to others. | |||
| 02/24/2010 | 10000 | ||
| Tl*the contact owns a 2006 toyota matrix. while driving at approximately 10 mph and attempting to slow down, the vehicle suddenly accelerated. the vehicle crashed into another vehicle although the brake pedal was depressed. the contact stated that there was not enough time to shift into neutral gear; once the vehicle crashed, it spun around in a 180 degree turn and then the engine stopped. there were two people injured and both went to the hospital. there was a police report filed. the vehicle was totaled. the contact had not called the manufacturer or the dealer at the time of the complaint. the failure mileage was approximately 10,000. | |||
| 03/25/2006 | 1722 | 1 | |
| My complaint was first filed on 3/25/2006 (odi # 10153679). this is the 2nd complaint about the defective toyota matrix that i drove in 2006. i was driving a 2006 toyota matrix and lost total control over the vehicle. i was driving on rt 2 west bound out of boston during evening rush hour. i was trying to change lane to my right and found there was a car approaching and honked at me. i had not left my lane yet and tried to pull my car straight back. the car reacted by shifting too much to the left and i tried only to adjust it, keeping in mind that was a power-steered system, to keep it straight. there was a 1-2 seconds afterwards the car seemed to be on track and i was driving fine. after that 2 seconds, the car accelerated all of a sudden, gas pedal was down to the floor, the car veered toward the left on it's own. i tried to maintain it straight but in vain and completely lost control over it. the wheel was so solid and it was impossible to steer the car even just a little bit. it spun counterclockwise over 3 lanes toward my left and hit the central guardrail and stopped. the vehicle was totaled. the police issued me a ticket on the spot. other than complaint odi # 10153679 filed at this website after the incident, i also filed a complaint at toyota's website on the same day (3/25/2006). the matrix model was stopped in 2007 and continued in 2008 with an advertisement that it was a complete new design. i later checked the internet and found a very similar accident happened in new york state on 10/9/2005. a woman named [xxx] , 55 of west harverstraw was driving a matrix. her car spun off route 287 in harding and she was hospitalized afterwards. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 10/03/2008 | 30093 | 1 | |
| On october 3, 2008, while driving my 2006 toyota matrix i had to accelerate rapidly to merge onto a busy street. i immediately smelled a odor coming from my vents of burning wiring. my check engine light came on. i pulled over and made some calls to service stations and the toyota dealership. was advised to take it to the dealer. did. after investigating the issue for several days they decided my ecm was bad and replaced it. with the recent toyota recalls, i finally decided yesterday that i should check into if i am involved. my vehicle is toyota certified and they do have record of the ecm failure to my vehicle. i also wanted to report it to you folks, just in case it is in fact the computers that are faulty. it is unknown to me whether the replacement computer they put in my car is a 2006, or what year ecm it is. my ecm failed immediately after rapid acceleration and my vehicle is not on the recall list. *tr | |||
| 01/15/2010 | 40000 | ||
| Tl*the contact owns a 2006 toyota matrix. while traveling at a speed of 20 mph the vehicle had suddenly accelerated without warning causing the contact to crash into another vehicle. the vehicle was taken to the dealership where the contact was informed that the vin was not related to any recalls. the approximate failure mileage was 40000 and the current mileage was 41000. | |||
| 01/16/2010 | 25000 | 1 | |
| My car is a toyota 2006 matrix awd; i was pulling into my driveway to park in front of my garage, and took my feet of the accelerator pedal, but before i had any chance to react the car just continued to accelerate up my drive way and crashed through my garage door, causing damage to my car, the garage door, and some dents to my other car parked inside; i have always parked my car outside on the drive way, since there isn't space to park 2 cars in my garage; i am fairly safe and cautious driver; i took my car to the dealer to have them to take a look, my 2006 toyota matrix is not in the recall list, and the servicing guys didn't find anything wrong with my gas pedal; i am still concerned that there may still be a lurking issue with the pedal or the electronic system that caused the unintended acceleration. *tr | |||
| 02/09/2010 | 32497 | 1 | |
| I was driving my 2006 toyota matrix i purchased one month ago. i was driving on a very wet road less than 20-25 mph. approximately 9:00a.m. coming home from local gym. i slowed to stop for construction work on slick two lane road. brakes did not grab as i tried to slow down. i pushed brakes down harder, and as they started to work, the accelerator began to accelerate on its own, car began to feel like it was revving up. i put car immediately in park, and tires burned rubber (enough to smell) and car stopped completely. it all happened incredibly fast, and scared me to death. i have not had this problem previously (i have owned vehicle for 1 month) and car is not on recall list (clearly should be). i have called toyota customer service center, and will call dealer where i purchased car next. *tr | |||
| 11/18/2008 | 60000 | 1 | |
| I was parking our toyota matrix, 2006 and it jumped ahead and i hit the car in front of me. my accident report indicated a jump in the car. when i read about the toyota accelerator problems, i am convinced our car suffers the same flaw and i hope that 2006 will be included in the recall. i have never had any other accident and i am over 50 years old. *cn | |||
| 03/01/2009 | 19999 | 1 | 08/09/2006 |
| Tl*the contact owns a 2006 toyota matrix hatch back. he stated that while approaching a stop light at speeds of less than 20 mph, he depressed the brake pedal but the vehicle would not stop or slow down. the contact shifted the vehicle into a lower gear and then to neutral. he then shut off the ignition and braked to a stop. the dealer was contacted and performed a safety test on the vehicle. the failure could not be duplicated. no repairs were made to the vehicle to date. the failure and current mileages were under 20,000. uddated 03/09/10. *lj the consumer stated when he applied the brake pedal, the vehicle continued to accelerate. he shifted to a lower gear then to neutral while continuing to apply the brake. the vehicle continued to accelerate until he pumped the brakes to stop. updated 06/11/10 *jb | |||
| 10/24/2009 | 40000 | 3 | |
| On three separate occasions our 2006 toyota matrix has accelerated on its own without warning. on all three occasions we have been able to slip the transmission out of drive into neutral or slam the brakes on to stop the acceleration. the most recent time this occurred was last weekend. the most previous was three months ago. *tr | |||
| 09/20/2007 | 28450 | 1 | 07/25/2005 |
| Vehicle completely stopped in a line of traffic. while waiting to move on, with my foot on the brake,the engine all of a sudden roared and the vehicle shot forward and hit the vehicle (approximately 5 to 7 feet) in front of my vehicle. the air bags did not open and the hit to the other vehicle was more like a punch. i tried to stop my forward thrust but the brakes would not hold the vehicle. upon striking the other vehicle the engine roar stopped and everything seemingly returned to normal. minor damage was done to both vehicles and no one was reportedly injured. the police were called to the scene and an accident report was filed. my toyota dealer was called for assistance and advised me that they never had such an experience reported but suggested i bring the vehicle in for service. *tr | |||
| 06/21/2006 | 1 | 12/10/2005 | |
| The car was operated by mother who was in a parking lot about to finalize a full parking of it. all of a sudden, her words were it shot off like a bullet and she did not know what was happening. it felt like it was going 100 mph and she did everything under her control not to hit another vehicle or 3 pedestrians. the pedestrians saw what was happening and ran, one was hit, not seriously. police and rescue were called. the johnston, rhode island police department impounded the car. the car will be inspected probably on june 26 by the ri department of motor vehicles enforcement division. they will determine whether the car is fit to drive or unfit to drive. it was a scary situation. the car is brand new. i am the owner of it, i bought it in december 2005, it had not yet been delivered to the dealers lot. i picked it up a week after initiating my purchase. it's a 2006 toyota matrix, all wheel drive. *jb | |||