Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 09/18/2010 | 55000 | ||
| I am requesting that dot nhtsa investigate the electronic acceleration system and/or the ecm causing sudden unintended acceleration of my 2007 toyota matrix. on 9/18/2010 my son was driving my 2007 toyota matrix. he was pulling into a parking space in front of a store & was almost completely stopped when, even though he had his foot off the accelerator & on the brake, the car began to accelerate on it's own. he then pushed harder on the brake & turned the wheel & the vehicle continued to accelerate. the vehicle ended up crashing into the glass window of the store, to the right of the parking spot, coming to a stop with the front end inside the store. there was approximately 4 feet of sidewalk between the front of the parking space and the building and about a 2 inch raise in surface height. my wife later informed me that she had an unintended acceleration problem that same day while driving the same vehicle. she turned onto a street & was traveling at approximately 25 mph & approaching a slower moving vehicle in front of her. she then took her foot off the accelerator to coast. the vehicle continued to accelerate with her foot off the accelerator and without the accelerator pedal moving. it accelerated to about 50 mph when she then had to apply the brake & tap the accelerator several times to get the vehicle slowed to avoid hitting the vehicle ahead of her. i have contacted toyota & they are sending an engineering analysis company to inspect the vehicle. i was contacted by the company on 9/27/2010 to find out where the vehicle is & set up the investigation. the matrix is currently at the progressive collision center in clearwater fl. no work has been done to the vehicle, awaiting toyota inspection. could you please investigate this incident. | |||
| 04/15/2010 | 40000 | ||
| My 2007 toyota matrix stalled in a mayjor intersection i was almost rearended by a truck, in fairport n.y it starts and stalls,starts and stalls i bought this car new, and it never started right i brought it in several times they said it was fine,hoselton toyota and when i was here on 4-15-10, there were 2 other toyotas being pushed in the garage,not enough people are coming forward,please help us..bill ertle | |||
| 03/06/2010 | 53000 | 1 | |
| Sudden lose of power affecting steering and braking. when taken to the dealer i read the toyota service bulletin issued in sep 2007 that specifically stated that warranty repair only in the event a customer complains. toyota has left many drivers of corollas and matrix with defective computer which causes lose of power which includes loss of power steering and braking at high speeds. this is dangerous especially on a turn or with an elderly driver. this should have been a recall and proactively repaired. *tr | |||
| 11/01/2009 | 14134 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) 2007 toyota matrix vin[xxx] sudden loss of power and rapid deceleration on interstate freeway when traveling at highway speed of approx 65 mph. taken to toyota dealership and they replaced the control module. the service technician said that it was a problem they described as a hiccup of the computer, and an issue which with they were familiar. in checking the government records and also those of toyota, this vehicle does not appear to be a part of any recall campaign. *tr | |||
| 02/04/2010 | 14500 | 1 | |
| 2007 matrix electronic control module malfunctioned on feburary 4 2010. my matrix has less than 15,000 miles at the time of the incident. the car stopped running and i had failure of multiple components of the car. it was dangerous as the car would not restart and i had difficulty pushing the car to safe place. *tr | |||
| 01/10/2008 | 1 | ||
| The computer of my 2007 toyota matrix suddenly died while i was on the highway and i was forced to maneuver to the side of the road. i was lucky that i was able to pull over without an accident. *jb | |||
| 12/10/2008 | 55000 | 1 | |
| Check engine light would come on and tach would jump all over- diagnostic tool read bank one low pressure. light would go off and on by itself. shortly after while driving on the highway car almost stalled and would only go around 20mph then corrected itself. this became a daily event - took car into dealer for service this spring they had to replace ecm - car had 55000 or so miles on it. car now has 64000 miles on it and it is starting to do the same thing. *tr | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 04/07/2010 | 1 | 05/01/2007 | |
| Fax submitting report of hazard for a 2007 toyota matrix has problems with the day time running headlights in drive mode can not switch lights off until car is in park mode with the engine off, want lights disabled. *tgw the consumer stated the first problem he encountered was when he parked facing a white wall garage in the day light. when leaving after dark, he backed out, and the glare from reflected light from the white wall, was so bright in the vehicle he was unable to see anything through the rear window. he finally resolved the problem by covering the windshield with a sunshade. the consumer stated the driver should be in control of every function in the vehicle, not the manufacturer. the consumer also stated the alternator failed.*jb | |||