Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||||
| TSB-0358-09 | 10/12/2009 | 10032593 | Toyota: fuel tank protector rattle noise. the fuel tank band (rh) has been improved to correct this condition. *pe | 04/16/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 09/21/2010 | 30300 | ||
| 2007 toyota matrix xr 30,306 miles. purchased new. took delivery of vehicle 12jun07. last week 20sep10 - fuel strap broken/fell off. not rusted just gone. rattling underneath vehicle is gas tank vibrating while driving, in park or idling. was told by toy dealership in watertown, ma that this would not be covered under warranty. service tech stated that he had never seen this happen in a vehicle that was just 3 yrs old. | |||
| 12/17/2009 | 52000 | 1 | |
| Since i bought my toyota matrix 2007 every time i fill the gas tank no matter which gas station i use, the gas always spills all over from the gas tank. i thought i it was because i was doing something wrong. it was not until the car reached 50,000 miles last month that i contacted balise toyota in west springfield, ma and bernadi toyota in framingham, ma where i bought the car to inform them of the problem. they said it was not their issue since the car is no more under warranty and that i had to pay 200 dollars to have the problem diagnosed and pay hundreds more to have the problem resolved. this is a serious safety hazards which should have been taken seriously by toyota and its dealers. i searched the internet and found out that there were hundreds if not thousands of complaints about the gas nozzle not stopping when the gas tank of the 2007 matrix is full. *tr | |||
| 02/01/2010 | 73400 | 1 | |
| I own a 2007 toyota matrix that was experiencing unexplained surging and acceleration while at a stop and at idle. the engine would rev unexpectedly causing the car to lurch forward. this happened while sitting at a stop with my foot on the brake. i took the matrix to the dealer but they could not find what the problem was until the check engine light came on. the car finally go to a point where it would rev up by itself to as much as 4000 rpm. it finally got to a point where it was undrivable. i took the car to the dealer and after 2 days it was determined that the electronic throttle body was malfunctioning. the dealer is currently replacing the electronic throttle body at a cost of $1,350. i believe that this is a problem that effects more toyota models and years then what has currently been recalled. *tr | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - FUEL RAIL | |||
| 08/23/2007 | 52799 | 1 | 05/13/2002 |
| In august 2007, i began to smell gas inside my car when driving my 2003 toyota matrix . the fuel pressure regulator had failed, causing the seals on the fuel injectors to fail. my service center replaced the fuel rail and injector seals. my understanding is that other matrixes have had similar problems, leading me to wonder whether this health and safety problem results from faulty design. *tr | |||
| FUEL SYSTEM, OTHER | |||
| 06/25/2010 | 34800 | ||
| The fuel tank protector on my 2007 toyota matrix became loose. the fuel tank shield is retained by a screw into a plastic retainer mounted onto a tank strap. the plastic decays and the screw falls out. the fuel tank shield function is now compromised in its ability to protect the fuel tank from the heat of the exhaust pipe. | |||
| 12/13/2009 | 24000 | 1 | |
| I have a 2007 toyota matrix and have 3 incidents of uncontrolled acceleration of over 70 mph and uncontrolled deceleration when going 35 to 60 mph in heavy traffic. i have been lucky enough to have avoided any accidents but last week came very close to hitting a tree. my car is not part of the recall. i have had trouble with my floor mats but this is not the problem with the accelerator. i took the car to the dealership and they said that there is nothing wrong with the accelerator. my local dealership refuses to fix it . they tell me that it is safe to drive even though cars are being recalled to have the accelerator fixed. the owner of the dealership has basically blown me off and says it is my problem. since my car is on the recall list it won't be fixed. what can i do? do the 2010 toyota's have the same problems? i can't trade this car in for another brand car because of this problem. my car is in excellent shape and with only 24,500 miles. what can i do? *tr | |||