Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| TSB-0087-12 | 06/13/2012 | 10045140 | Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe | 08/21/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 09/21/2011 | 31000 | ||
| Tl* the contact owns a 2007 toyota matrix. the contact stated that the vehicle abnormally accelerated while the brakes were applied. the contact was unable to control the vehicle and crashed into a building. the contact sustained injuries and was transported to the hospital. a police report was filed. neither the dealer nor the manufacturer was notified of the failure. the vehicle was not repaired. the failure and current mileage was 31,000. | |||
| 09/21/2011 | 31000 | ||
| Tl- the contact owns a 2007 toyota matrix. the contact stated that the vehicle abnormally accelerated while the brakes were applied. the contact was unable to control the vehicle and crashed into a building. the contact sustained injuries and was transported to the hospital. a police report was filed. neither the dealer nor the manufacturer was notified of the failure. the vehicle was not repaired. the failure and current mileage was 31,000. kmj | |||
| 09/21/2011 | 31000 | ||
| Tl- the contact owns a 2007 toyota matrix. the contact was in a crash. the contact stated that while the brake was depressed, the vehicle accelerated. the contact lost control of the vehicle and the vehicle ran into a building. the dealer nor manufacturer were notified of the failure. the contact was transported to the hospital. a police report was filed. the vehicle was not repaired. the failure and current mileage was 31,000. nw | |||
| 12/11/2009 | 18045 | ||
| I was driving out of a parking garage when the forward progress of the vehicle completely stopped, although the engine was still running. depressing the gas pedal was difficult and it would not propel the car forward. the car was towed to bill kidd's toyota in cockeysville, md. i was told that there was nothing wrong with the engine and that it was a computer chip that had been installed in many of the matrix models by general motors in california that seemed to be causing this problem. the chip was replaced with a toyota one. i am submitting this complaint, not because it caused me anything more than aggravation, since i was moving at under 10 mph when the issue arose, but because just before this malfunction, i was on a four-lane highway which could have resulted in an accident since the auto would have essentially dropped from 55 mph to 0 mph very quickly. i have just read that this issue is now one of many of this kind that are being reported, so i wanted to add mine to the number of incidents so that proper attention can be given to what seems should be a recall item. | |||
| 12/20/2009 | 34000 | ||
| Tl*the contact owns a 2007 toyota matrix. while the contact was at a stop sign when the vehicle suddenly accelerated without warning. the vehicle was taken to the dealer who informed the contact that the failure could not be reproduced. three weeks after the first incident, at a traffic light the vehicle suddenly accelerated without warning. the vehicle was taken to the dealer where the contact was informed that the failure could not be reproduced. the approximate current and failure mileages were 34,000. | |||
| 08/15/2009 | 15000 | 1 | |
| Manipulating cruise control, i17 downhill unintended acceleration, no brake response, moved to rocky left shoulder, throwing rocks noisy but may have helped slow me but brakes would not depress, in some order? shifted to neutral, turned off key, emergency brake, brakes now working. only time it happened, a few weeks later toyota says remove floor mat, did that also quit using cruise control as often i think i use it a lot more than most people. concerned now that both locally and nationally toyota won't talk to me because my year (2007) matrix is not on the recall list. *tr | |||
| 02/02/2008 | 1 | ||
| Initially the car would fail to accelerate when the gas pedal was pressed down. even when the gas pedal was pressed down completely the car only went 5 miles per hour. this happened on several occassions. when the car was taken to the dealer the whole panel board was replaced. the car was still under warranty and the repair was paid for by toyota. then on 2/2/08 the car accelerated on its own, only stopping when it hit a chain link fence. an insurance claim and police report were filed. additionally the horn was not working and the air bag did not deploy in the accident. the serviceman at the toyota dealer advised the air bag was defective and toyota paid for the repair of the airbag. this accident caused my insurance rate to increase. also the accident negatively impacts my son's driving record as he was the driver. *tr | |||
| 11/18/2008 | 7 | ||
| Gas pedal has, approximately seven (7) times, become caught on the floor mat due to the floor mat not being secured, in any fashion, to prevent it from sliding up and underneath the gas pedal. while my car is not part of the toyota voluntary recall, i feel this is worthy of a complaint form. *tr | |||
| 02/14/2010 | 27000 | 1 | |
| I was in a giant food store parking lot going 5 to 10 mph. i was pulling up in the pickup lane to get my groceries. upon completing a sharp left turn and getting ready to stop my engine revved up at a very high rate without pushing the accelerator down hard. i put my foot on the brake and put the car in neutral. the engine continued a high acceleration rate. i turn the engine off. the floor mat was not near the accelerator. i had only been going 5 to 10 mph. this happened feb 14, 2010. the only thing unusual lately was that my vehicle computer chip part # 89661-02k21 was replaced on october 15, 2009. 2007 toyota matrix. *tr | |||
| 10/26/2009 | 2000 | 1 | 12/17/2006 |
| Tl* the contact owns a 2007 toyota matrix. while driving between 25 mph and 78 mph the power steering would fail. also the accelerator pedal remains applied, even after application. the vehicle was taken to the dealer, but the technician was unable to remedy the failure. the regional master tech sent by the manufacturer could not locate the cause of the failure. the manufacturer was contacted again, but no assistance was provided. the current mileage was 26,000. the failure mileage was 2,000. the consumer stated whiled driving, she could no longer feel the tension in the steering that dictates the movement of the wheels. updated evoq 05/27/10 | |||