Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | UNINTENDED ACCELERATION | |||
| On september 26, 2007, toyota filed a defect information report and notified nhtsa that some of its model year (my) 2007 and 2008 lexus e350 and toyota camry vehicles could experience unintended and uncontrolled acceleration due to interference between the optional all weather floor mat offered on those vehicles and the vehicles' accelerator pedal.this decision was influenced by an office of defects investigation (odi) engineering analysis.this recall was designated 07e082.two years later, on october 5, 2009, toyota filed a defect information report and notified nhtsa that a number of its my 2004-2009 lexus and toyota vehicles may also experience unintended and uncontrolled acceleration due to interference between the accelerator pedal and the driver's floor mat.this recall was designated 09v388.several months later, on january 27, 2010, toyota filed an amended, or supplemental, defect information report and expanded the population of vehicles to include additional my 2008-2010 toyota and lexus vehicles.since this expansiontook place in a different calendar year, this recall was designated 10v023.separately on january 21, 2010, toyota filed a defect information report and notified nhtsa that certain toyota vehicles and certain pontiac vibe vehicles contained a safety defect in the accelerator pedal assembly that may cause the accelerator pedal to become harder to depress, slower to return, or in the worse case, mechanically stuck in a partially depressed position.nhtsa designated this recall 10v017.in total, the four recalls cover over 7.6 million toyota and lexus vehicles as well as the pontiac vibe product made by new united motor manufacturing, inc., a venture of toyota and general motors corporation.nhtsa requires additional information from toyota to more fully understand and evaluate, among other things, whether the scope of the recalls identified above (makes, models and model years) is sufficiently broad.the agency is seeking to determine whether toyota viewed the underlying defects too narrowly as interference between the accelerator pedal and the driver | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 05/01/2008 | 20000 | ||
| I have a 2009 toyota matrix and it continues to have issues. toyota has never sent notification of recalls and this car has a few. when i bring it up to the dealer they act as if i have no idea what i am talking about. my tires need replacement at 20,000 miles and the brakes grind when stopping even after they were replaced at the dealers expense after they told me there was nothing wrong with them twice! i had to go back to the dealer 3 times as the parts people sent the wrong parts twice!! the tire warning light is constantly coming on even though i have had it to the dealership 3 times and they tell me nothing is wrong. i am told that the change in temperature makes the light come on. i am to the point i am going to replace the tires and be done with it. the last thing i need is a tire blow out on the interstate. the engine gets sluggish and bogs down while on the interstate and the interior features keep having to be slammed back into place because they come out of place. i was told by a salesman at a car show that it happens with the matrixs and they don't know why. each trip to the dealership i am treated as a woman who knows nothing about cars. my father is a mechanic and i know my way around a car. cobb county toyota in kennesaw, georgia is the worst dealership. i am going to try another dealership or just head to an independent. i saved for 2 years to buy it and now i feel very upset that toyota cares so little about the customer. i understand there are a few more recalls out on the 2009 matrix, yet i haven't been notified of them by toyota. when i brought up the new recalls to the dealer he looked shocked and tried to tell me that wasn't true. why are new toyota buyers getting free service when our cars are the problem. i'm going back to honda! toyota use to be great. the president of the company should be ashamed and commit seppuku or at least provide current owners free service too. | |||
| 03/07/2010 | 20000 | 1 | |
| Bought 2009 toyota matrix s new. i commute approximately 45 miles one way to work on freeway, normally with cruise control on. i have experienced several occasions of acceleration surge(relatively minor increases in acceleration without touching accelerator). my wife also experienced unintended acceleration while taking our son to school under normal street speed. i would also experience several situations of difficult vehicle control on freeway due to steering issues. i thought at the time it was just wind pushing against the car until i read other drivers experiencing the same thing. *tr | |||
| 11/27/2008 | 100 | 1 | |
| 2009 low mileage toyota matrix stalls suddenly in traffic, complete stall, must restart. occurred several times in all sorts of weather, but mostly in humid conditions. restart cleared engine computer dealership had difficult time replicating failure. finally remedied with replacement of electronics part in june 2009. *tr | |||
| 10/07/2009 | 72483 | 05/20/2009 | |
| Tl* the contact owns a 2009 toyota corolla matrix. when starting the vehicle all of the warning lights illuminated on the instrument control panel. the speedometer failed, and then there was a loss of power steering. the vehicle was taken to the toyota dealership for inspection. a technician stated that because they could not duplicate the failure they could not provide a remedy. the current and failure mileages were 72483. updated 12/17/09 *bf the warning lights remained on until the ignition was turned off. the speedometer and tachometer never left zero. updated 12/21/09 | |||