Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| My name is: steven encarnacion. address: 1204 st. joseph way, petaluma, ca 94954-5360, e:mail stevoe@home.com. telephone #(707)763-7437.this is the first of four complaints (of which the third one is about a saftey defect that caused an injury)against g&c autobody, re:renting vehicles with the gross knowledge of safety defects. on 01/05/2000 i rented the toyota truck(customer rental agreement #25698, repair order#000676) as a loaner vehicle from g&c autobody while my vehicle was to be repaired. the truck didn't have a right side view mirror, i brought it to casey puterbaugh's attention (g&c autobody) and she asked me if i can drive without it, i said i guess so, which really makes it difficult to see if the lane is clear on the lane to the right. then one day i was stopped at a red signal with a car in front and behind me. i noticed the vehicle in front of me starts rolling back towards me, i started to press the horn and it didn't work, i kept frantically pressing, i couldn't backup because a vehicle was behind me. then the vehicle stopped just before it hit me. i called g&c to tell them that this vehicle isn't safe to drive and that i wanted another one. casey puterbaugh (g&c autobody) said she would reserve one for me. when i arrived at g&c autobody i was served by wilbert johnson. mr. johnson didn't know why i was returning the vehicle. when i told him about the incident with the horn, he said is that all! as if to say, do you mean i'm replacing your vehicle because of a horn. g&c autobody rented me a second vehicle which will arrive as my second complaint. g&c autobody knew about the defects at the time i rented it. i didn't know a business could get away with putting peoples lives in danger. i was told to contact your agency by contact 4 (channel four news in the s.f. bay area). no safety defect listed within summary. *ak | |||
| 01/03/1995 | 3 | ||
| Retaining clip on center console replaced twice due to console being loose. | |||
| 09/08/1994 | 8 | ||
| Check oil light comes on. | |||