Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
08/19/20011
 Tire belt and tread separated from tire carcass. *ak (dot number: vdvfdva157 tiresize: 215/65r15)
05/01/1990
 This vehicle was originally equipped with p205/75r14 tires. the door placard states the vehicle should have p215/65r15 tires on it. how can i determine if the correct size tires were properly installed on my previa after all these years if the door placard never matched the tire size that came on the vehicle to begin with? i contacted toyota about this several years ago but i never got a reply. once when i was buying replacement tires i had a difficult time convincing the tire dealer that my van actually came with the smaller tires already installed on it. he did not want to sell me tires that were different than the sizr shown on the door placard.thank you for your attention to this matter. *ak
04/08/19958
 Premature wear of yokohama tires.
TIRES - TREAD/BELT
06/22/2002108/01/2090
 After having tread separation diagnosed by the toyota dealership and my auto mechanic took the vehicle with bridgstone bt 70 tires to the firestone store on both occasions to be checked for tread separation. the first time firestone told me there no tread separation in any of the tires, because of my concern i requested and received confirmation in writing. the second time at the firestone store one tire was replaced , after detecting tread separation, the other three tires being told were okay. eight months later i experienced tread separation of one of the bridgestone bt70 tires while treveling on the highway, luckily i had slowed down to about 45 mph because i detected some unusual vibrations. i have the three tires and photographs of the separated tires. i have recently contacted bridgestone/firestone to report this incident. *ak
09/03/2001104/01/1991
 Complete tire tread separation at 65 mph accident barely avoided. *ak (dot number: r3b109 tiresize: p205/70r14)
12/07/20001
 While driving on i-4 in orlando 12/7/00 at 70 mph tread separated from our right rear tire. i was able to keep the car under control and pull into the median, but by then the separated tread had beat the car up. i am filing a damage claim next week with firestone, and yesterday replaced all of the tires with goodriches. the four year old tire that failed had 52,00 miles on it and was warranted for 60,000. there was no unusual tread wear pattern. the manager of the firestone dealership in winter park, fl inspected the tire and agreed the tread was in good condition, and that there was no way to have forseen that the tire would fail before the warranted mileage occurred. he declined to replace any of my tires for free, only offering a 13% pro-rata credit towards a new purchase. my office # is 407-237-4851. i will probably mail the tire to firestone on 12/18/00 after photographing it.*ak (dot number: ejredjd154 tiresize: 20575r14)