Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
11/05/20081040001
 Accelerator pedal on 2001 toyota prius failed. toyota knows about the problem and refuses to acknowledge. they have had enough fixes that they had to go back and fix the repair manual. they chose to ignore the issue and say it's not a problem. luckily i was driving on a non major road and was not killed.*tr
10/17/2008400001
 I own a 2001 prius. my car has the same problem for which the nhtsa issued a safety alert in 2005, failure of the main computer, resulting in the gasoline engine's shutting itself off. the computer failed after one year of service. it took toyota 18 months to identify the problem. i have invoices documenting all the events that occurred. the dealer had me replace the accelerator pedal assembly at my cost of $450 and replaced the wrong computer (the one controlling the power steering). this month i gave up and had a competent dealer replace the ecm. the documents i received included technical service bulletin of june 12, 2003. the bulletin states that for the ecm in the 2001-2003 model year prius the ecm part number has been revised. the relevant information table is labeled production change information. in other words the ecm in my car was defective from the time the car left the factory but toyota is refusing to pay for the repairs because now the car is too old. this car is a lemon. it is one of the first prius generation marketed in the u.s. the power steering had to be replaced twice. there were 2 or 3 other recalls as well. however, i am a retired professor and now that i have fixed the problem at my expense i need to keep the car in order to get to my part-time teaching job. the repairs to the ecm alone have cost me $1848.19. i want toyota to reimburse me. thank you in advance for any help you can provide. by the way, a safety alert on these models as used purchases might be a good idea. g.jay weinroth *tr
FUEL SYSTEM, GASOLINE - DELIVERY
11/01/200323834208/13/2000
 My toyota prius 2001 has stalled twice, while on the freeway. i went from 60 mph to 10 mph within seconds. it was extremely dangerous. the gas engine shut off and all i had was electric power. toyota replaced multiple computer parts both times.
08/03/200335974209/16/2001
 Extreme tire blow out(only shreds left)hesitation resulting in loss of power in traffic/gas pedal sensor?*ak
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
11/15/20033770011/15/2001
 Problems started in november 2003. had oil changed and an hour later all the warning lights came on in the vehicle. immediately returned to the dealership where it took 2 weeks to replace the fuel pump (37,000 miles). since then the car has been back to the dealership an additional 9 times to the current date (may 2005) for several different things. the computer has been replaced two times. the engine has been replaced. the injectors cleaned, then a few months later had to be completely replaced. the throttle body has been replaced. i have been driving the car when it would not acelerate and had to pull over in traffic. the first time the dealership said there were no warning lights when the car got to the dealership and they could not recreate the codes or situation so they could not do anything. the second time (april 2005) all four injectors were replaced as well as the mass air flow system. the car has been in the service department at our toyota dealership for a total of 17 times since the car arrived at approximately 180 days!!! 10 of those 17 times has been because the warning lights have come on. have entered into arbitration and we are awaiting an answer on the decision.
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM
5
 Consumer states that while driving fuel in vehicle is consumed faster than it should be. the gas tank have been replaced twice, and the vehicle is in the shop at this time for another fuel tank. consumer feels that vehicle may have been damaged during transport to dealership because the front end is out of alignment. vehicle has had five front end alignments since ownership. *ak
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
10/15/20071
 2001 prius fuel tank was discovered to have a pin leak and had to be replaced. prior to finding right after 100,000 miles the check engine light started coming on. *jb
11/04/200610006/14/2001
 Repeated incidents of stalling of the gasoline engine. battery continues to fuel vehicle at low speed. will restart after shutting the engine off. continues to do this at any and all speeds. have had vehicle gas tank bladder replaced at our expense (over 600.00) computers replaced (multiple) on recalls. not only a nuisance but very dangerous. dealer has given no help in finding the cause. *nm
05/16/2003480001
 The vehicle lost power when the consumer attempted to accelerate. *ak also the vehicle pulled to the right the tires were replaced several times and the vehicle had numerous alignments. the rack and pinion was replaced and the fuel tank assembly was replace. *jb
FUEL SYSTEM, OTHER - DELIVERY
05/16/20054000010002/16/2002
 Ongoing and getting worse. 2001 toyota prius fails to start properly, stalls while driving, and more often than not features an engine warning light.