Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 06/19/2006 | 40000 | 5 | 05/01/2002 |
| 2002 prius has had numerous problems with tires having to be replaced or repaired. *ts the consumer has had to replaced 6 tires and has had 3 tires repaired. the tire on the vehicle are special tire and can only be purchased at a toyota dealer. *nm | |||
| 10/15/2005 | 27008 | 2 | 08/10/2002 |
| Check engine light kept coming on then going off. took to dealer but they couldn't get it to duplicate problem. while there they noticed tires were severely worn. told me i needed 4 new tires and a 4 wheel alignment at 27,008 miles. purchased 4 175/65r14 re 92 extra load tires. left after paying for repairs including an oil change of $557.61 n august 3, 2004. october 8, 2005 had two nearly flat front tires. have had to put air into tires several times over the past 4 months - even took car to auto garage that changed tires from winter to summer thinking they put them on wrong. oct. 12, 2005 started hearing a humming noise in front left tire. took to auto garage on oct 15, 2005 to be told that once again tires needed to be replaced again because they were worn due to needing a front end alignment and front left tire needed a ball bearing. inside wall of tires is worn off and danger of tire blow-out. rear tires also show signs of premature wear on inside wall and should be replaced soon. current mileage is 44,804. i also put on winter tires every autumn onto the front. garage technician said there was something wrong with burning through 2 sets of 4 tires within 45,000 miles and i should contact dealer. *jb | |||
| 07/25/2003 | 24665 | 1 | |
| Severe vibration in the steering wheel. this occurred when vehicle was in reverse at low speeds. dealership was unable to resolve the problem. *ak | |||
| 07/16/2003 | 1 | ||
| While driving and turning either way left o right steering shaking violently. dealer has inspected and could not duplicate or correct the problem.*ak | |||
| 05/30/2003 | 1 | 12/31/2001 | |
| Premature tire wear. *jb | |||
| SUSPENSION - FRONT | |||
| 08/01/2002 | 04/01/2002 | ||
| Steering column and car vibrate when turning or backing. lesser vibration in steering also sensed when driving straight. brought car into dealer on august 14, 2002. am told that replacement steering rack is unavailable and date of receipt of one is not known. reported this problem to toyota consumer services and file # 200208260148 was assigned to my report. there is also extensive discussion of problems with prious steering on several web sites at which i determined that there was a recall of the 2001 model. manufacturer has not corrected defect on 2002 model.*ak | |||
| SUSPENSION - REAR | |||
| 11/01/2001 | 1 | 11/01/2001 | |
| 2002 toyota prius rear alignment customer states that the rear tires cannot be aligned due to the construction of the vehicle**cc upon taking the vehicle on the date of deliver the consumer noticed the swaying of the rear end of the car and the rear tires were be severely worn. the dealer tried numerous times to fix the defect but to no avail, the tires would deteriorating every 3,000 miles. the consumer stated the dealer informed him there was nothing that they could do. the consumer was told to return to the dealer every 3,000 miles to inspect the tires. that task was done up until november 2006 until the consumer was informed yet again to purchase 4 new tires. the consumer took the vehicle to another dealer in february who informed him the rear axle was bent causing the defect. the consumer has since tried to contact the original dealer and manufacturer who informed him to pursue the dealer or take it to a government agency. *tr | |||
| SUSPENSION - REAR - SHOCK ABSORBER | |||
| 06/02/2003 | 20000 | 4 | 10/31/2001 |
| Complaint and request for repair without charge for leakage of rear shocks on 2002 prius. *mr the consumer requested reimbursement. *sc *jb | |||