Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TSB-0064-10 | 02/04/2010 | 10034284 | Toyota: techstream ecu flash reprogramming procedure. flash reprogramming allows the ecu software to be updated without replacing the ecu. flash calibration updates for specific vehicle models/ecus are released as field-fix procedures de | 11/01/2010 | |
| SB-0180-09 | 06/17/2009 | 10030908 | Toyota: some vehicles may exhibit a mil on condition if an abnormally low engine power output or failure to start has been detected during a particular ths drive cycle. *pe | 12/18/2009 | |
| 02307 | 09/21/2007 | 02307 | 10021528 | Malfunction indicator lamp (mil) on diagnostic trouble code (dtc) p3130, and information code 346. *kb updated 10/26/07. *nj | 05/14/2007 |
| 05004 | 12/20/2004 | 05004 | 10015979 | Engine oil specifications. *tt | 08/18/2005 |
| 02204 | 06/28/2004 | 10008386 | Malfunction indicator lamp (mil) on diagnostic trouble code p3130. *mj | 07/29/2004 | |
| 01103 | 09/01/2007 | 01103 | 10003359 | Master, hybrid, and malfunction indicator lamp (mil) on with diagnostic trouble codes (dtc) p3190, p3191 and p3101. *tt updated 10/26/07. *nj | 10/16/2003 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 06/01/2004 | 30000 | ||
| Tl* the contact owns a 2003 toyota prius. the contact stated his vehicle had been to the dealer approximately thirty times for various safety failures. the contact had experienced the vehicle stalling without warning while traveling uphill at speeds of 25 mph, the instrument panel warning lights remained illuminated, the vehicle would not engage from battery to gasoline power when warranted, and the contact intermittently was unable to move the gear shift selector into the reverse position. the vehicle was taken to the dealer where he advised that there may be engine oil in the throttle causing the stalling issues. the contact was awaiting a hybrid expert to further inspect the vehicle. the failure mileage was approximately 30,000 and the current mileage was approximately 97,300. | |||
| 01/05/2008 | 116289 | 1 | 03/20/2003 |
| After a series of problems with the prius engine the local toyota dealer informed me that i needed to have the car's transmission replaced. naturally the vehicle is no longer covered by its warranty. back ground: 2003 prius, odometer reading 116,289. on 12/22/2008, i started the car and the check engine light appeared. i was towed to the dealership. the dealership informed me that the gasoline engine shut down and the battery ran out of power. the dealership could not reproduce the problem. on 12/27/2008, i started the car and the check engine light appeared again. i had the car towed to the toyota dealer. the dealership discovered oil in the intake manifold as per a tsb. the dealership did not charge me for part of the repairs. on 01/04/2008, i was driving when an intermittent grinding noise began on both braking and acceleration. i found that the noise disappeared if i braked and accelerated extremely gently. i immediately drove to the dealership. when i went to the dealership, i was told that the problem could be as simple as a shim in the braking system that may have slipped out of position. i authorized an estimate of $52.52. the following day, a service person of the dealership called and told me that the brakes were fine but that the problem could be resolved by changing the sparkplugs. i orally authorized an estimate of about $150.00 (i don?t remember the exact amount.). the service rep called me later that day (1/5) and explained that my problem wasn't?t really the sparkplugs but that the car's transmission needed to be replaced. the estimate for the parts and labor for this repair would be approximately $2,000. the service rep informed me on 1/6/2008 that a mistake was made and cost of the new transmission alone would be $5,000, with other parts, labor, and the cost of a rental car, the final estimate for repair was around $7,000. *cn | |||
| 08/31/2007 | 107000 | 3 | 02/20/2003 |
| 2003 toyota prius engine stalled three times. dealer repaired and problem recurred again the same day. *tr. updated 01/09/08. *lj the dealer found oil inside the manifold. updated *jb | |||
| 09/21/2006 | 75000 | 1 | 04/05/2005 |
| Dt*: the contact stated while traveling various speeds, the vehicle intermittently stalled and lost power. the warning lights illuminated occasionally. the vehicle was taken to the dealership numerous times, but the problem persisted. the dealership replaced the hybrid engine computer, the mass air flow meter, fuel tank, and hybrid battery. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 12/19/2009 | 43746 | 1 | |
| Warning light comes on and manual says do not operate vehicle, park immediately. this happened on my 2003 toyota prius in december. fortunately the dealer was open and when reported said it was not a big deal, the care was drivable and should be brought in for service. in service found master warning light codes p0300, 301, 302, 303, 304, -3191, p33101, c1202 then noted found warranty enhancement to clean throttle body (eg9016.5 01.99). was never notified of this issue and was parked in dangerous location while attempting to ascertain what steps to take in light of the do not operate vehicle warning in the manual. same situation arose in our 2002 prius this date and awaiting results of dealer's analysis (although when the light went out they said we could just as easily cancel the service appointment). in both cases service departments seemed familiar with problem (and my service advisor referred to it as a silent recall.) *tr | |||
| 01/23/2006 | 2 | ||
| 2003 toyota prius with engine problems. consumer states that the triangle and engine lights would illuminate upon starting the vehicle. mechanic stated that there was oil in the air intake and on the sensors. *kb the consumer stated twice while his wife was driving, the vehicle shut off, which left her driving with just the electric motor. *jb | |||
| 01/18/2007 | 108000 | 1 | |
| 2003 toyota prius -- in cold weather the cars computer does not act properly and will shut down the engine. *nm | |||
| 12/06/2005 | 71000 | 4 | 10/05/2002 |
| Reference investigation # pe05029: my toyota prius 2003 (vin # jt2bk18u330072386) gasoline/ electric hybrid vehicles that can be operated in gasoline or electric mode. on 4 separate occasions, the gasoline engine shut down suddenly without warning. each time i was driving with the speed of highway traffic. the three previous times the vehicle continued to operate using the electric mode for a period of time after the gas engine stalled. this last and 4th time the vehicle shut down at the same time that they felt the gas engine stalled. i was able to restart the vehicle after 3 immediate attempts to turn the car on. i was able to slowly drive the car off the highways and to park. as with the last 3 times, i again had the vehicle towed. each of the 4 stalling incidents, i was alerted by an audible sound and various warning lights. after the car stalled the brake and steering operation continued to function as the car drifted to a stop. each time the reason was for the failure to operate was caused by something different, as i am told by the service center. this last time, (4th) the dealership said the car is fine asked me to pay the tow and is sending me on my way. nothing was done. i drive about 90 miles a day with my 8 yr old daughter as my primary passenger. this is a very dangerous situation that has not been corrected by toyota. my dealership (kings toyota cincinnati ohio). *nm | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 10/12/2005 | 43912 | 1 | 06/24/2004 |
| 2003 toyota prius gas engine stalled, warning lights came on all over the screen, and it would only drive on battery power. after stopping, i turned the car off but it would not re-start immediately. after a few tries and then waiting, the gas engine started when i turned the key. during the time it was running on battery, air conditioner was blowing hot air. after gas engine re-started, air conditioner blew cold air. toyota service said they had never seen anything like what was on the screen they diagnosed and said it was the computer and ordered parts. they were also thinking the battery had something to do with it. 1. they may not have diagnosed my car correctly since they do not know about this recall, and may not fix it correctly (including putting grease on certain wires). and 2. that news reports in the u.s. say it is 2004 and 2005 priuses which are affected, so 2003 owners may not get letters to take their car in on this recall. this could result in people being killed. i want service dept to understand that prius 2003 owners may not be notified because toyota may not be aware that they also have the problem. they should inform toyota they have a 2003 in for repair with same problem as 2004-2005 cars. i am concerned they may not do repairs on my car in accordance with what is specified on the recall even if i did not get a letter. this upsets me and it also scares me. i am sure toyota would notify service & owners if they were aware it also affects 2003 prius'. so i want you to make them aware of it and be sure they send the 2003 owners letters too. *nm | |||
| 07/14/2004 | 1 | ||
| Toyota prius hybrid, 2003 engine stalled without previous warning while driving on ca hwy 10 in the middle of the night, around 12:30 am. was forced to exit the hwy, made unsafe turns in trying to reach a gas station while the car was still moving by inertia. | |||