Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 12/03/2010 | 85000 | ||
| Tl* the contact owns a 2003 toyota prius hybrid. the contact stated the vehicle was purchased september 17, 2010. she has experienced several failures. the transmission was replaced, the left front tire had a leak, the inverter was replaced, because several lights on the instrumental panel remained illuminated. on december 3, 2010, while driving approximately 10 mph the steering shook violently. the vehicle was taken back to the dealer who performed a diagnostic test, but was unable to locate a failure code. the dealer test drove the vehicle, but was unable to duplicate the failure. the vehicle had not been repaired. the failure mileagewas 85,000 and the current mileage was 86,000. | |||
| 12/03/2010 | 85000 | ||
| Tl* the contact owns a 2003 toyota prius hybrid. the contact stated the vehicle was purchased september 17, 2010. she has experienced several failures. the transmission was replaced, the left front tire had a leak, the inverter was replaced, because several lights on the instrumental panel remained illuminated. on december 3, 2010, while driving approximately 10 mph the steering shook violently. the vehicle was taken back to the dealer who performed a diagnostic test, but was unable to locate a failure code. the dealer test drove the vehicle, but was unable to duplcate the failure. the vehicle had not been repaired. the failure mileagewas 85,000 and the current mileage was 86,000. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 01/05/2008 | 116289 | 1 | 03/20/2003 |
| After a series of problems with the prius engine the local toyota dealer informed me that i needed to have the car's transmission replaced. naturally the vehicle is no longer covered by its warranty. back ground: 2003 prius, odometer reading 116,289. on 12/22/2008, i started the car and the check engine light appeared. i was towed to the dealership. the dealership informed me that the gasoline engine shut down and the battery ran out of power. the dealership could not reproduce the problem. on 12/27/2008, i started the car and the check engine light appeared again. i had the car towed to the toyota dealer. the dealership discovered oil in the intake manifold as per a tsb. the dealership did not charge me for part of the repairs. on 01/04/2008, i was driving when an intermittent grinding noise began on both braking and acceleration. i found that the noise disappeared if i braked and accelerated extremely gently. i immediately drove to the dealership. when i went to the dealership, i was told that the problem could be as simple as a shim in the braking system that may have slipped out of position. i authorized an estimate of $52.52. the following day, a service person of the dealership called and told me that the brakes were fine but that the problem could be resolved by changing the sparkplugs. i orally authorized an estimate of about $150.00 (i don?t remember the exact amount.). the service rep called me later that day (1/5) and explained that my problem wasn't?t really the sparkplugs but that the car's transmission needed to be replaced. the estimate for the parts and labor for this repair would be approximately $2,000. the service rep informed me on 1/6/2008 that a mistake was made and cost of the new transmission alone would be $5,000, with other parts, labor, and the cost of a rental car, the final estimate for repair was around $7,000. *cn | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT | |||
| 06/01/2004 | 30000 | ||
| Tl* the contact owns a 2003 toyota prius. the contact stated his vehicle had been to the dealer approximately thirty times for various safety failures. the contact had experienced the vehicle stalling without warning while traveling uphill at speeds of 25 mph, the instrument panel warning lights remained illuminated, the vehicle would not engage from battery to gasoline power when warranted, and the contact intermittently was unable to move the gear shift selector into the reverse position. the vehicle was taken to the dealer where he advised that there may be engine oil in the throttle causing the stalling issues. the contact was awaiting a hybrid expert to further inspect the vehicle. the failure mileage was approximately 30,000 and the current mileage was approximately 97,300. | |||