Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING
12V537000Toyota Motor Engineering & Manufacturingfrom 08/05/2003 to 03/30/2009V (Vehicle)66970512/20/2012MFRTOYOTA MOTOR CORPORATION11/14/201211/14/2012
Defect SummaryToyota is recalling certain model year 2004-2009 prius vehicles manufactured august 5, 2003, through march 30, 2009. the affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. these splines may have been manufactured with an insufficient hardness.
Consequence SummaryOver time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Corrective SummaryToyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. the recall began during december 2012. owners may contact their toyota dealer or the toyota customer experience center at 1-800-331-4331.
NotesOwners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
STEERING - ELECTRIC POWER ASSIST SYSTEM
06V188000TOYOTA MOTOR NORTH AMERICA, INC.from 08/05/2003 to 11/10/2005V (Vehicle)17085606/09/2006MFRTOYOTA MOTOR CORPORATION05/31/200606/01/2006
Defect SummaryThe intermediate shaft and sliding yoke in the electric power steering system can crack when large forces are applied and the connection may separate or the sleeve may fracture.
Consequence SummaryThis could result in a loss of steering control of the vehicle.
Corrective SummaryToyota will replace the steering intermediate shaft and inspect the sliding yoke and replace it if necessary. the recall began on june 9, 2006. owners may contact toyota at 1-800-331-4331.
NotesToyota recall no. 60c.customers may also contact the national highway traffic safety administration

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
STEERING
DP13001TOYOTA MOTOR CORPORATION02/21/2013Steering Intermediate Shaft Failure
 On january 30, 2013, mr. william rosenbluth, of automotive systems analysis, inc. in reston, va, petitioned (odi 10495921) the national highway traffic safety administration (nhtsa) to open a defect investigation concerning the upper coupler of the steering intermediate shaft on model year (my) 2004-2009 toyota prius vehicles. the petition was based on an inspection of a client's (mr. george richwine of san diego, ca) vehicle, 2005 toyota prius.mr. richwine had expressed this concern to nhtsa via odi 10437229 in late 2011.the petition consists chiefly of the vehicle inspection and repair records.it includes images that illustrate wear and corrosion on the splines at the base of the steering column and indicates that these conditions indicate partial engagement to the upper intermediate shaft coupler.the petition also reports that no known service took place that would account for this condition since the time of vehicle production.
STEERING - COLUMN
DP13001TOYOTA MOTOR CORPORATION02/21/2013Steering Intermediate Shaft Failure
 On january 30, 2013, mr. william rosenbluth, of automotive systems analysis, inc. in reston, va, petitioned (odi 10495921) the national highway traffic safety administration (nhtsa) to open a defect investigation concerning the upper coupler of the steering intermediate shaft on model year (my) 2004-2009 toyota prius vehicles. the petition was based on an inspection of a client's (mr. george richwine of san diego, ca) vehicle, 2005 toyota prius.mr. richwine had expressed this concern to nhtsa via odi 10437229 in late 2011.the petition consists chiefly of the vehicle inspection and repair records.it includes images that illustrate wear and corrosion on the splines at the base of the steering column and indicates that these conditions indicate partial engagement to the upper intermediate shaft coupler.the petition also reports that no known service took place that would account for this condition since the time of vehicle production.
STEERING - LINKAGES
DP13001TOYOTA MOTOR CORPORATION02/21/2013Steering Intermediate Shaft Failure
 On january 30, 2013, mr. william rosenbluth, of automotive systems analysis, inc. in reston, va, petitioned (odi 10495921) the national highway traffic safety administration (nhtsa) to open a defect investigation concerning the upper coupler of the steering intermediate shaft on model year (my) 2004-2009 toyota prius vehicles. the petition was based on an inspection of a client's (mr. george richwine of san diego, ca) vehicle, 2005 toyota prius.mr. richwine had expressed this concern to nhtsa via odi 10437229 in late 2011.the petition consists chiefly of the vehicle inspection and repair records.it includes images that illustrate wear and corrosion on the splines at the base of the steering column and indicates that these conditions indicate partial engagement to the upper intermediate shaft coupler.the petition also reports that no known service took place that would account for this condition since the time of vehicle production.

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
08/06/2011101254
 During normal service at dealer service advisor indicated that steering yoke sub assemble and shaft assembly needed to be replaced because of binding. dealer indicated that they had done the steering recall nhtsa campaign number: 06v188000 in 2006 on this car. is the current issue (which we had repaired at a cost of almost $1000) associated/or as a result of the prior recall?
01/01/19011
 Consumer complaint concerning 2004 prius transmission. *ts the consumer had problems starting in low gear on a hill. the consumer received a notice regarding the intermediate shaft, however when he arrived at the dealership, he was told there were no parts available. the dealer eventually replaced the steering shaft. *jb
STEERING - HYDRAULIC POWER ASSIST SYSTEM
08/25/2006102/01/2006
 I have a 2004 toyota prius i purchased used last feb (06). starting the car does not immediately bring up the dash display. it remains blank, however i can shift into gear. the power steering is off as well. i restart and restart and eventually the dash will pop on. the car is drivable but all the warning lights are not. not at once though. the red triangle with the ! in between is always present but sometimes it is joined by the check engine light or the abs failure light. the toyota dealership is still trying to figure out what's going on. *jb