Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - BODY
0100309/26/200301003R10008408Pre-delivery service information for prius. *mj07/30/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
01/03/20067532107/05/2005
 I was involved in a low-speed accident in which the brakes in my car (2005 toyota prius) did not slow or stop the car and caused me to run into the back of another vehicle. no one was injured, the airbags did not deploy and there was no damage to the vehicle my car collided with. the exterior damage to my car was estimated approximately $6700. soon after, i was notified by the insurance company that my car was totaled due to damage sustained to the hybrid system. i requested that the event data recorder be downloaded to determine if there had been a failure in the brake system. my insurance company refused and toyota appears to have ignored my request. i also find it disturbing and curious that the front end and hence the hybrid system was destroyed beyond repair in an accident so minor that the police would not even give it a report number. *jb
11/01/2005108/29/2005
 2005 toyota prius, when driving at night there is a green streak of light about seven inches across and about an inch high on windshield. *ts this streak obscures the consumer's vision. the consumer believes the light comes from the light that is projected onto the dash and that the dash is not configured properly. the consumer contacted both the dealer and manufacturer and they both indicated that the light was normal. *nm updated 03/28/06. *jb
STRUCTURE - BODY
04/05/201167384
 Body sheet metal fatigue - crack near top of body directly above the rear right-side shock absorber tower
07/13/201052673
 On two separate occasions( 1st in july, 2nd in october) after heavy rain, leakage into the engine compartment of my 2005 prius resulted in fowling of spark plugs and coils. the moisture damage created misfiring and stalling while in traffic. toyota supposedly repaired the leak caused by a seal issue in the cowl after the first incident in july but had to followup with a second repair in october- resealing the cowl. i am not concerned that the problem is completely resolved and i am trying to get accurate information from toyota, unfortunately they have not been forthcoming.
STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE
01/01/2007340001007/31/2005
 1) daily use of the liftgate. 2) intermittant failure of shock system. the liftgate came down on my head after i had opened the liftgate and reached inside to obtain groceries. 3)my car was still under the 36,000 mile warranty. the dealer said they would not replace the shocks unless there was complete failure. i contacted toyota corporate only to be redirected to the dealer. where after they discussed the issue they finally decided to replace the shocks without admitting that the part failed. the shocks will be replaced 9/13/2007. *jb
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
07/07/200845950103/01/2005
 Tl*the contact owns a 2005 toyota prius hybrid. the contact stated that the vehicle behind him noticed a piece of plastic hanging underneath the vehicle. the vehicle was taken to a dealer and they replaced the plastic cover on cables that extended from the front to the rear of the vehicle. the current mileage was 46,000 and failure mileage was 45,950. updated 09/16/08. *lj the cosumer stated the plastic cover broke due to reoad debris. updated 09/18/08. *jb