Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| TSB-0122-11 | 09/06/2011 | 10042555 | Toyota: information provided for replacing the seat covers for vehicles equipped with side airbags. *pe | 12/16/2011 | |
| TSB-0042-11 | 05/23/2011 | 10039067 | Ready | 07/07/2011 | |
| TSB-0042-11 | 05/23/2011 | 10039067 | Toyota: 2004-2009 prius. the airbag light is on with two possible trouble codes stored. there is a problem with a wire harness. *rm | 07/07/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 12/24/2012 | 86000 | ||
| Tl* the contact owns a 2007 toyota prius. the contact stated that she shifted into park and exited the vehicle. upon returning, the contact noticed that the vehicle independently shifted from park, rolled away and crashed into a pole while occupied with the contact | |||
| 12/24/2012 | 86000 | ||
| Tl- the contact owns a 2007 toyota prius. the contact stated that she shifted into park and exited the vehicle. upon returning, the contact noticed that the vehicle independently shifted from park, rolled away, and crashed into a pole while occupied with the contact | |||
| 12/24/2012 | 86000 | ||
| Tl- the contact owns a 2007 toyota prius. the contact stated that she put the vehicle in the park position and exited the vehicle. when she returned to the vehicle she found that the vehicle had independently came out of the park position and rolled across the street and crashed into a pole with her handicapped daughter inside. no air bags deployed. the vehicle was taken to an independent mechanic for diagnosis but no remedy was found. the contact stated she would have the vehicle taken to a dealer. the manufacturer had not been notified. the vehicle had not been repaired. the failure and current mileage was 86,000. dt | |||
| 05/21/2010 | 11923 | 2 | |
| 2007 toyota prius. consumer writes in regards to vehicle throttle malfunction. *smd the consumer stated the vehicle accelerated out of control and crashed into another vehicle. the consumer stated she had problems with the throttle being stuck open, prior to the accident. also, the air bag light illuminated. the dealer found an open circuit in the spiral cable. *jb | |||
| 08/08/2012 | 55170 | 1 | |
| The car was involved in a collision north of san antonio, texas. the collision ended up being a total lose of the vehicle due to the frame being split, firewall bent and a broken windshield. my concern is the airbags did not deploy. the airbags not deploying with an impact of this nature could increase the likelihood of injuries. i believe a failure of safety equipment of this nature should be investigated to prevent possible future injuries or fatalities. *tr | |||
| 08/08/2012 | 55170 | ||
| The car was involved in a collision north of san antonio, texas. the collision ended up being a total lose of the vehicle due to the frame being split, firewall bent and a broken windshield. my concern is the airbags did not deploy. the airbags not deploying with an impact of this nature could increase the likelihood of injuries. i believe a failure of safety equipment of this nature should be investigated to prevent possible future injuries or fatalities. | |||
| 06/27/2012 | 33623 | ||
| Tl* the contact owns a 2007 toyota prius. the contact stated the air bag warning lamp illuminated. the vehicle was taken to the dealer who diagnosed that the drivers seat air bag failed as a result and the air bad needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance. the vehicle was not repaired. the failure mileage was 33,623 and the current mileage was 33,724. | |||
| 06/27/2012 | 33623 | ||
| Tl - the contact owns a 2007 toyota prius. the contact stated the air bag warning lamp illuminated. the vehicle was taken to the dealer who diagnosed that the drivers seat air bag failed as a result and the air bad needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance. the vehicle was not repaired. the failure mileage was 33,623 and the current mileage was 33,724. rvk | |||
| 06/27/2012 | 33623 | ||
| Tl - the contact owns a 2007 toyota prius. the contact stated that the air bag warning lamp illuminated. the vehicle was taken to the dealer who diagnosed that the driver side seat air bag failed as a result the air bad needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure mileage was 33,623 and the current mileage was 33,724. pm | |||
| 06/19/2012 | 85000 | ||
| Tl-the contact owns a 2007 toyota prius. the contact stated that while driving 35 mph, there was a distraction that caused the contract to crash into the rear of a truck. the front driver side air bag failed to deploy. the contact sustained injuries to the neck. the vehicle was destroyed. the manufacturer was made aware of the failure. the failure and current mileage was 85,000. kmj | |||
| 05/25/2012 | 48000 | ||
| On my way home from work on the frontage road along i-5. my tires hit the gravel and i lost control. i went thru the grass on the side of the road down a dip and landed on the passenger side of the car on the railroad tracks. i began to roll and rolled the car from side to side at least 15 times. a row of trees is what stopped me. the engine was still running and i was still buckled in the drivers seat. i had to kick out the windshield in order to get out of the car. i went to emergency that night where i was xrayed and checked out. i ended up with only major bruising on the left side of my body, the chp that responded where sure i was dead. they told me they expected to see a dead body in the car. i barely escaped with my life and the air bags never deployed in the car. | |||
| 06/19/2012 | 85000 | ||
| Tl-the contact owns a 2007 toyota prius. the contact stated that while driving 35 mph, there was a distraction that caused the contract to crash into the rear of a truck. the front driver side air bag failed to deploy. the contact sustained injuries to the neck. the vehicle was destroyed. the manufacturer was made aware of the failure. the failure and current mileage was 85,000. kmj | |||
| 05/25/2012 | 48000 | ||
| On my way home from work on the frontage road along i-5. my tires hit the gravel and i lost control. i went thru the grass on the side of the road down a dip and landed on the passenger side of the car on the railroad tracks. i began to roll and rolled the car from side to side at least 15 times. a row of trees is what stopped me. the engine was still running and i was still buckled in the drivers seat. i had to kick out the windshield in order to get out of the car. i went to emergency that night where i was xrayed and checked out. i ended up with only major bruising on the left side of my body, the chp that responded where sure i was dead. they told me they expected to see a dead body in the car. i barely escaped with my life and the air bags never deployed in the car. | |||
| 06/19/2012 | 85000 | ||
| Tl-the contact owns a 2007 toyota prius. the contact stated that the driver frontal air bag failed. the contact became distracted while driving at 35mph and did not notice a truck a head and crashed in the truck rear end. the driver frontal air bag failed to deploy. the contact received injury to the neck. the vehicle was crashed. the manufacturer was made aware of the failure. the failure and current mileage was 85,000. li | |||
| 05/25/2012 | 48000 | ||
| On my way home from work on the frontage road along i-5. my tires hit the gravel and i lost control. i went thru the grass on the side of the road down a dip and landed on the passenger side of the car on the railroad tracks. i began to roll and rolled the car from side to side at least 15 times. a row of trees is what stopped me. the engine was still running and i was still buckled in the drivers seat. i had to kick out the windshield in order to get out of the car. i went to emergency that night where i was xrayed and checked out. i ended up with only major bruising on the left side of my body, the chp that responded where sure i was dead. they told me they expected to see a dead body in the car. i barely escaped with my life and the air bags never deployed in the car. | |||
| 05/29/2012 | 26228 | ||
| My son was attempting to make a u-turn and was hit by a car going the same direction. his head broke the driver side window and the air bag did not deploy. the air bag in the other car did open. | |||
| 01/10/2011 | 50000 | ||
| I was hit on driver's side door by a large pickup truck in a city intersection. the truck impact centered on the driver door.truck going around 30 mph, my car going about 10 mph. driver's door was crushed in, side window shattered, door required removal by rescue squad. i, the driver, was wearing seat belt. no airbags deployed. | |||
| 07/31/2010 | 43000 | ||
| Tl-the contact owns a 2007 toyota prius. while driving at approximately 45 mph the vehicle began sliding towards the left. he tried to steer the vehicle towards the right but the vehicle would not change directions. pressure was applied to the brake pedal but the vehicle would not stop, which resulted in a single car rollover crash. the air bags did not deploy. the police appeared on the scene and speculated that the front passenger side tire blew out prior to the crash. an ambulance also appeared on the scene and the driver suffered minor injuries. the vehicle was destroyed and towed to an insurance company lot. the vehicle was not examined for the cause of failure and was not repaired. the failure and current mileages were . sm. | |||
| 02/06/2009 | 21000 | 1 | |
| My toyota prius accelerated at extremely high speed as i pulled into my driveway. i crashed through the garage door into the boxes and furniture stored in the garage. i had my foot pressed all the way down on the brake but could not slow down or stop but accelerated to a very high speed. there was significant property damage and car damage. it was reported to allstate. no other vehicle was involved. the airbag did not activate! i do not know the exact speed other than to say it was extremely fast and very, very terrifying! *tr | |||
| 06/18/2009 | 37000 | 1 | |
| Multiple times my 2007 toyota prius airbag system has failed due to a passenger weighing over 250 pounds sitting in the passenger seat. the problem seems to happen when the passenger wiggles when getting in or having a wallet in his back pocket. after he gets in the red airbag warning light comes on and it is my understanding that the airbag is then disabled. the airbag light will remain on until the dealer services the car. the dealer?s hand diagnostic tool once reported that the code was accident detected, but i challenged this and it was discovered that the code actually means occupant classification system fail. unhooking the 12v battery will clear the system and supposedly make the airbag work properly again. the problem will reoccur when the same passenger gets in the passenger seat. *tr | |||
| 01/02/2008 | 13000 | 1 | 08/28/2007 |
| Tl*the contact owns a 2007 toyota prius. the contact stated that she collided into another vehicle when she depressed the brake. as a result, the seat belts disengaged which allowed the driver hit the steering column. in addition, the crash destroyed the vehicle and the air bags did not deploy. as of january 3, 2008, the dealer or manufacturer had not inspected the vehicle to determine the cause of the failure. the current and failure mileages were 13,000. a police report is available. | |||
| 07/16/2007 | 3141 | 1 | 05/12/2007 |
| Tl*the contact owns a 2007 toyota prius. the contact's vehicle was rear ended by another vehicle. as a result, the contact's vehicle then crashed into the rear of the preceding vehicle. the air bags failed to deploy and the seat belt did not lock. there were no injuries. the road conditions were dry. a police report was filed. the vehicle was towed, but has not yet been inspected. the current and failure mileages were 3,141. updated 02/01/08 *bf | |||
| AIR BAGS - FRONTAL | |||
| 09/08/2010 | 53000 | ||
| My 2007 toyota prius was involved in side impact collision. the car was hit at the drivers side front wheel. damage was from the drivers door around to the front of the car. the car that hit me was going around 40 miles per hour. my car was totaled, and i spent 3 nights in the hospital with a partially collapsed lung, broken rib, and a concussion. neither the side or front airbags deployed. i have post concussion syndrome because of the accident. i believe that my concussion would have been much less had the airbag deployed. i am a public school teacher, and i have not been able to return to work for month, and the doctors say it could be at least a few more weeks. in addition i am told it could be 3 months or longer before my symptoms disappear. | |||
| 08/27/2010 | 75000 | ||
| My daughters were involved in accident 27 aug 10 were the air bags did not deploy and the seat belts never locked because of this my daughter hit her head twice on the steering wheel, and is in sever pain with lots of bruising and is wearing a neck brace. she needs to go in for furhter scans to make sure there is nothing wrong with her back. the damage done to the car was severe. she hit the other vehicle turned did a 180 degree spin and then hit the car again the cars locked on to each other and went over the center divider on the street facing oncoming traffic. the lady had run the red light and went thru three lanes. | |||
| 05/01/2009 | 19000 | 1 | |
| Tl*the contact owns a 2007 toyota prius. while driving 55 mph, the contact's vehicle was struck head-on by another vehicle. the front and side curtain air bags failed to deploy. the contact injured her chest and neck area. a police report was filed. the vehicle was inspected by an insurance adjuster, who was unable to determine why the air bags did not deploy. the vehicle was destroyed. a report was filed with the manufacturer and they stated that a representative would call the contact with an update on their investigation. the failure mileage was 19,000. updated 6/4/09 *cn the consumer's wife was injured. updated 06/09/09.*jb | |||
| 12/01/2008 | 1 | ||
| Hello there. i am almost 8 months pregnant and i drive a prius. i called the dealer and the toyota company to get my driver side airbag disabled until i have my child. i believe that if the bag went off it would pose harm to my fetus, especially as i carry high in my torso. they said that they were unable to do so, as per regulation. i find this horrid, especially with the holiday season and the usual rise of impaired drivers. i can be as safe as i can but if someone hits me and the airbag deploys, it has a great potential of doing more [possibly unnecessary] damage to my baby than the crash alone. i was told that you could possibly provide some resolution for this in order for my dealer to disable the airbag for my remaining two months of pregnancy. please get back to me. *tr | |||
| 04/17/2007 | 1 | 11/19/2006 | |
| 2007 prius was t-boned on the driver side. other car (honda) was going ~40 mph, and prius was going ~25 mph. air bags did not deploy in the prius, but did in the honda. driver of prius had to be cut out of car and suffered minor injuries. medics on the scene were surprised that the air bags did not deploy in the prius. since the prius was totaled, the parts have not been repaired or replaced. *tr | |||
| AIR BAGS - SIDE/WINDOW | |||
| 09/08/2010 | 53000 | ||
| My 2007 toyota prius was involved in side impact collision. the car was hit at the drivers side front wheel. damage was from the drivers door around to the front of the car. the car that hit me was going around 40 miles per hour. my car was totaled, and i spent 3 nights in the hospital with a partially collapsed lung, broken rib, and a concussion. neither the side or front airbags deployed. i have post concussion syndrome because of the accident. i believe that my concussion would have been much less had the airbag deployed. i am a public school teacher, and i have not been able to return to work for month, and the doctors say it could be at least a few more weeks. in addition i am told it could be 3 months or longer before my symptoms disappear. | |||
| 08/27/2010 | 75000 | ||
| My daughters were involved in accident 27 aug 10 were the air bags did not deploy and the seat belts never locked because of this my daughter hit her head twice on the steering wheel, and is in sever pain with lots of bruising and is wearing a neck brace. she needs to go in for furhter scans to make sure there is nothing wrong with her back. the damage done to the car was severe. she hit the other vehicle turned did a 180 degree spin and then hit the car again the cars locked on to each other and went over the center divider on the street facing oncoming traffic. the lady had run the red light and went thru three lanes. | |||
| 12/03/2009 | 29200 | 1 | |
| I was in a 2007 prius entering a cross street and was hit broad-side on the left drivers side from the middle of my car to the left front end. the damage was severe and i was taken to the hospital suffering from cuts and severe bruises to my ribs and backside. the side curtains did not deploy and i was told by toyota headquarters that i was not hit hard enough. i am not totally recovered from this accident as yet and it will probably take a few more weeks. i was also told by toyota there haven't been any problems with side-curtains and there were no other complaints about this kind of failure. i know that is not true and i would like toyota to accept responsibility for this safety feature failure. *tr updated 04/07/10.*jb | |||
| 05/01/2009 | 19000 | 1 | |
| Tl*the contact owns a 2007 toyota prius. while driving 55 mph, the contact's vehicle was struck head-on by another vehicle. the front and side curtain air bags failed to deploy. the contact injured her chest and neck area. a police report was filed. the vehicle was inspected by an insurance adjuster, who was unable to determine why the air bags did not deploy. the vehicle was destroyed. a report was filed with the manufacturer and they stated that a representative would call the contact with an update on their investigation. the failure mileage was 19,000. updated 6/4/09 *cn the consumer's wife was injured. updated 06/09/09.*jb | |||
| 04/17/2007 | 1 | 11/19/2006 | |
| 2007 prius was t-boned on the driver side. other car (honda) was going ~40 mph, and prius was going ~25 mph. air bags did not deploy in the prius, but did in the honda. driver of prius had to be cut out of car and suffered minor injuries. medics on the scene were surprised that the air bags did not deploy in the prius. since the prius was totaled, the parts have not been repaired or replaced. *tr | |||