Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LIGHTING | |||
| 12/15/2009 | 45000 | 1 | |
| Drivers side headlight and passenger side headlight will go out randomly at anytime but so far both haven't gone out at once... have been stopped by the police numerous times for this. when i turn the headlights off and back on again then they come back on. this has happened in the winter and again this summer. something needs to be done about this problem as it is very annoying and dangerous especially at night. *tr | |||
| 12/15/2009 | 45000 | ||
| Drivers side headlight and passenger side headlight will go out randomly at anytime but so far both haven't gone out at once... have been stopped by the police numerous times for this. when i turn the headlights off and back on again then they come back on. this has happened in the winter and again this summer. something needs to be done about this problem as it is very annoying and dangerous especially at night. | |||
| 02/12/2012 | 70000 | 1 | |
| This is a well publicized problem. this problem now occurs multiple times every day> i took possession of this vehicle in march, 2011 at about 40,000 miles. it is not possible for me to verify that the problem was or was not occurring from the first day i had the vehicle.. i first noticed the random and variable headlight failure about four months ago... it occurs on a regular basis now.... and is temporarily fixed by cycling the headlight switch.... it is not always the same headlight that fails, which should tell you it is not the bulb... which so many dealers are happily charging to replace. my vehicle now has over 84000 miles on it and the problem persists.... so whoever decided that 50,000 miles is a reasonable cut-off for toyota's responsibility for the problem.... i don't know what they were thinking... thousands of cars do not fail over 5 model years starting at as low as 20,000 miles from normal wear and tear aging and failure.... this is a serious and inexcusable design flaw which should have been added to the long list of recalls which today's toyota is coming to be known for.... they resisted a recall because even people who have spent almost $2,000 for the dealer to fix this issue have reported that it recurs after the so-called fix. toyota must know that there is no easy fix, and is not willing to take the hit for correcting their defective design. i guess it will take several wrongful deaths due to headlight failure before this issue can be raised to a new level of intervention.... the class action lawsuit was an exercise in moronic irresponsibility... mostly by the courts for allowing such a pitiful and ineffective ruling. one more exhibit to demonstrate that corporations run the world today.... not governments..... pathetic...... *tr | |||
| 12/15/2009 | 45000 | ||
| Drivers side headlight and passenger side headlight will go out randomly at anytime but so far both haven't gone out at once... have been stopped by the police numerous times for this. when i turn the headlights off and back on again then they come back on. this has happened in the winter and again this summer. something needs to be done about this problem as it is very annoying and dangerous especially at night. | |||
| 02/12/2012 | 70000 | 1 | |
| This is a well publicized problem. this problem now occurs multiple times every day> i took possession of this vehicle in march, 2011 at about 40,000 miles. it is not possible for me to verify that the problem was or was not occurring from the first day i had the vehicle.. i first noticed the random and variable headlight failure about four months ago... it occurs on a regular basis now.... and is temporarily fixed by cycling the headlight switch.... it is not always the same headlight that fails, which should tell you it is not the bulb... which so many dealers are happily charging to replace. my vehicle now has over 84000 miles on it and the problem persists.... so whoever decided that 50,000 miles is a reasonable cut-off for toyota's responsibility for the problem.... i don't know what they were thinking... thousands of cars do not fail over 5 model years starting at as low as 20,000 miles from normal wear and tear aging and failure.... this is a serious and inexcusable design flaw which should have been added to the long list of recalls which today's toyota is coming to be known for.... they resisted a recall because even people who have spent almost $2,000 for the dealer to fix this issue have reported that it recurs after the so-called fix. toyota must know that there is no easy fix, and is not willing to take the hit for correcting their defective design. i guess it will take several wrongful deaths due to headlight failure before this issue can be raised to a new level of intervention.... the class action lawsuit was an exercise in moronic irresponsibility... mostly by the courts for allowing such a pitiful and ineffective ruling. one more exhibit to demonstrate that corporations run the world today.... not governments..... pathetic...... *tr | |||
| 02/12/2012 | 70000 | ||
| This is a well publicized problem. this problem now occurs multiple times every day> i took possession of this vehicle in march, 2011 at about 40,000 miles. it is not possible for me to verify that the problem was or was not occurring from the first day i had the vehicle.. i first noticed the random and variable headlight failure about four months ago... it occurs on a regular basis now.... and is temporarily fixed by cycling the headlight switch.... it is not always the same headlight that fails, which should tell you it is not the bulb... which so many dealers are happily charging to replace. my vehicle now has over 84000 miles on it and the problem persists.... so whoever decided that 50,000 miles is a reasonable cut-off for toyota's responsibility for the problem.... i don't know what they were thinking... thousands of cars do not fail over 5 model years starting at as low as 20,000 miles from normal wear and tear aging and failure.... this is a serious and inexcusable design flaw which should have been added to the long list of recalls which today's toyota is coming to be known for.... they resisted a recall because even people who have spent almost $2,000 for the dealer to fix this issue have reported that it recurs after the so-called fix. toyota must know that there is no easy fix, and is not willing to take the hit for correcting their defective design. i guess it will take several wrongful deaths due to headlight failure before this issue can be raised to a new level of intervention.... the class action lawsuit was an exercise in moronic irresponsibility... mostly by the courts for allowing such a pitiful and ineffective ruling. one more exhibit to demonstrate that corporations run the world today.... not governments..... pathetic...... | |||
| 07/04/2012 | 138000 | 1 | |
| When driving i noticed my headlight turned off for no apparent reason. i turned the head light switch off and back on again and about 20 mins later my left head light turned off. by turning my headlight switch off and on again will fix the problem but only for a short while. i have had this problem before and took my car to the toyota dealership where i bought the car. they replaced the headlight, one on 12/16/2008 and the opposite headlight on 6/13/2009. now the problem has started all over again. back in 2008 i logged my complaint here about the headlights and just wanted to let all the prius owners that it may happen again. *tr | |||
| 07/04/2012 | 138000 | ||
| When driving i noticed my headlight turned off for no apparent reason. i turned the head light switch off and back on again and about 20 mins later my left head light turned off. by turning my headlight switch off and on again will fix the problem but only for a short while. i have had this problem before and took my car to the toyota dealership where i bought the car. they replaced the headlight, one on 12/16/2008 and the opposite headlight on 6/13/2009. now the problem has started all over again. back in 2008 i logged my complaint here about the headlights and just wanted to let all the prius owners that it may happen again. | |||
| 09/01/2011 | 71000 | 1 | |
| My 2007 toyota prius headlights keep burning out at random and much faster than any headlight should, and have also done so while i'm driving. my first headlight burned out on the passenger side last october, which to me seemed normal, the car was then 5 years old. i bought and replaced the headlight the next day. since october 2011 to present day (9 months) i have now had to replace both passenger side and driver side headlights 7 times combined. i have tried numerous different brands of lights, and also had a dealership check out my wiring to be sure there were no shorts or anything wrong with the setup, and they concluded there was none. the lights go out at completely random intervals, on 2 occasions the light went out while i was driving. as both passenger and driver side lights are going out this is a clear safety issue because while they have not yet gone out simultaneously, the timings are so often and random that i fear they will both go out before i am able to replace the one that is out. as i have used every brand of light that is available, and had a toyota dealer confirm there is nothing wrong with how i installed the lights or the wiring, its very clear there is some kind of issue with the prius lighting system itself causing the lights to go out. *tr | |||
| 07/05/2012 | 72000 | 1 | |
| Suffering from the commonly reported hid headlight intermittent outages. it is outrageous that the cost of replacing a single headlight is over $400 at the local toyota dealer. the vehicle age does not exceed the normal mtbf for the bulb. i have already replaced the left headlight and now the right one has gone out. i replaced 1 headlight in 45 years of driving before i bought this prius. now 2 headights go out. this is a design defect. and can go out while driving. the failure mode is intermittent before total failure. *tr | |||
| 07/04/2012 | 138000 | ||
| When driving i noticed my headlight turned off for no apparent reason. i turned the head light switch off and back on again and about 20 mins later my left head light turned off. by turning my headlight switch off and on again will fix the problem but only for a short while. i have had this problem before and took my car to the toyota dealership where i bought the car. they replaced the headlight, one on 12/16/2008 and the opposite headlight on 6/13/2009. now the problem has started all over again. back in 2008 i logged my complaint here about the headlights and just wanted to let all the prius owners that it may happen again. | |||
| 09/01/2011 | 71000 | 1 | |
| My 2007 toyota prius headlights keep burning out at random and much faster than any headlight should, and have also done so while i'm driving. my first headlight burned out on the passenger side last october, which to me seemed normal, the car was then 5 years old. i bought and replaced the headlight the next day. since october 2011 to present day (9 months) i have now had to replace both passenger side and driver side headlights 7 times combined. i have tried numerous different brands of lights, and also had a dealership check out my wiring to be sure there were no shorts or anything wrong with the setup, and they concluded there was none. the lights go out at completely random intervals, on 2 occasions the light went out while i was driving. as both passenger and driver side lights are going out this is a clear safety issue because while they have not yet gone out simultaneously, the timings are so often and random that i fear they will both go out before i am able to replace the one that is out. as i have used every brand of light that is available, and had a toyota dealer confirm there is nothing wrong with how i installed the lights or the wiring, its very clear there is some kind of issue with the prius lighting system itself causing the lights to go out. *tr | |||
| 07/05/2012 | 72000 | 1 | |
| Suffering from the commonly reported hid headlight intermittent outages. it is outrageous that the cost of replacing a single headlight is over $400 at the local toyota dealer. the vehicle age does not exceed the normal mtbf for the bulb. i have already replaced the left headlight and now the right one has gone out. i replaced 1 headlight in 45 years of driving before i bought this prius. now 2 headights go out. this is a design defect. and can go out while driving. the failure mode is intermittent before total failure. *tr | |||
| 07/04/2012 | 138000 | ||
| When driving i noticed my headlight turned off for no apparent reason. i turned the head light switch off and back on again and about 20 mins later my left head light turned off. by turning my headlight switch off and on again will fix the problem but only for a short while. i have had this problem before and took my car to the toyota dealership where i bought the car. they replaced the headlight, one on 12/16/2008 and the opposite headlight on 6/13/2009. now the problem has started all over again. back in 2008 i logged my complaint here about the headlights and just wanted to let all the prius owners that it may happen again. | |||
| 09/01/2011 | 71000 | ||
| My 2007 toyota prius headlights keep burning out at random and much faster than any headlight should, and have also done so while i'm driving. my first headlight burned out on the passenger side last october, which to me seemed normal, the car was then 5 years old. i bought and replaced the headlight the next day. since october 2011 to present day (9 months) i have now had to replace both passenger side and driver side headlights 7 times combined. i have tried numerous different brands of lights, and also had a dealership check out my wiring to be sure there were no shorts or anything wrong with the setup, and they concluded there was none. the lights go out at completely random intervals, on 2 occasions the light went out while i was driving. as both passenger and driver side lights are going out this is a clear safety issue because while they have not yet gone out simultaneously, the timings are so often and random that i fear they will both go out before i am able to replace the one that is out. as i have used every brand of light that is available, and had a toyota dealer confirm there is nothing wrong with how i installed the lights or the wiring, its very clear there is some kind of issue with the prius lighting system itself causing the lights to go out. | |||
| 07/05/2012 | 72000 | ||
| Suffering from the commonly reported hid headlight intermittent outages. it is outrageous that the cost of replacing a single headlight is over $400 at the local toyota dealer. the vehicle age does not exceed the normal mtbf for the bulb. i have already replaced the left headlight and now the right one has gone out. i replaced 1 headlight in 45 years of driving before i bought this prius. now 2 headights go out. this is a design defect. and can go out while driving. the failure mode is intermittent before total failure. | |||
| 07/04/2012 | 138000 | ||
| When driving i noticed my headlight turned off for no apparent reason. i turned the head light switch off and back on again and about 20 mins later my left head light turned off. by turning my headlight switch off and on again will fix the problem but only for a short while. i have had this problem before and took my car to the toyota dealership where i bought the car. they replaced the headlight, one on 12/16/2008 and the opposite headlight on 6/13/2009. now the problem has started all over again. back in 2008 i logged my complaint here about the headlights and just wanted to let all the prius owners that it may happen again. | |||
| 09/01/2011 | 71000 | ||
| My 2007 toyota prius headlights keep burning out at random and much faster than any headlight should, and have also done so while i'm driving. my first headlight burned out on the passenger side last october, which to me seemed normal, the car was then 5 years old. i bought and replaced the headlight the next day. since october 2011 to present day (9 months) i have now had to replace both passenger side and driver side headlights 7 times combined. i have tried numerous different brands of lights, and also had a dealership check out my wiring to be sure there were no shorts or anything wrong with the setup, and they concluded there was none. the lights go out at completely random intervals, on 2 occasions the light went out while i was driving. as both passenger and driver side lights are going out this is a clear safety issue because while they have not yet gone out simultaneously, the timings are so often and random that i fear they will both go out before i am able to replace the one that is out. as i have used every brand of light that is available, and had a toyota dealer confirm there is nothing wrong with how i installed the lights or the wiring, its very clear there is some kind of issue with the prius lighting system itself causing the lights to go out. | |||
| 07/05/2012 | 72000 | ||
| Suffering from the commonly reported hid headlight intermittent outages. it is outrageous that the cost of replacing a single headlight is over $400 at the local toyota dealer. the vehicle age does not exceed the normal mtbf for the bulb. i have already replaced the left headlight and now the right one has gone out. i replaced 1 headlight in 45 years of driving before i bought this prius. now 2 headights go out. this is a design defect. and can go out while driving. the failure mode is intermittent before total failure. | |||
| 06/17/2010 | 36330 | 1 | |
| Lighting: 1) headlights: this is the date of the first time failure of my high-intensity headlights. driving up a remote curvy mountain road one headlight, my drivers headlight, failed as i was negotiating a hairpin corner and i almost cra shed as i instinctively took my hand off the wheel to turn on and off my lights. the defective light turned back on using this method. now, both headlights are failing, sometimes both at the same time. i use the same method to restart them, only now, they are nolonger functional so i cannot drive at night, or on roads during the day that require headlights on. dealer would not warranty them at first failure because i was 300 miles over warranty period. 2) taillights: have had to replace both as they burned out prior to 36,000 miles. 3) front running lights: also from about 30,000 miles on, i have replaced them each, 5 times as they burned out. now the fuse blows anytime i install a new front running light. *tr | |||
| 07/05/2012 | 72000 | ||
| Suffering from the commonly reported hid headlight intermittent outages. it is outrageous that the cost of replacing a single headlight is over $400 at the local toyota dealer. the vehicle age does not exceed the normal mtbf for the bulb. i have already replaced the left headlight and now the right one has gone out. i replaced 1 headlight in 45 years of driving before i bought this prius. now 2 headights go out. this is a design defect. and can go out while driving. the failure mode is intermittent before total failure. | |||
| 06/17/2010 | 36330 | ||
| Lighting: 1) headlights: this is the date of the first time failure of my high-intensity headlights. driving up a remote curvy mountain road one headlight, my drivers headlight, failed as i was negotiating a hairpin corner and i almost cra shed as i instictively took my hand off the wheel to turn on and off my lights. the defective light turned back on using this method. now, both headlights are failing, sometimes both at the same time. i use the same method to restart them, only now, they are nolonger functional so i cannot drive at night, or on roads during the day that require headlights on. dealer would not warranty them at first failure because i was 300 miles over warranty period. 2) taillights: have had to replace both as they burned out prior to 36,000 miles. 3) front running lights: also from about 30,000 miles on, i have replaced them each, 5 times as they burned out. now the fuse blows anytime i install a new front running light. | |||
| 06/26/2012 | 42500 | ||
| Either one of the two headlights will randomly turn off while driving. they will sometimes come back on by themselves, or i can reset them by switching the headlights off and on again. the first time it happend was probably more than a year, ago, but it has been getting worse. i am no longer driving my car at night, for fear of getting into a wreck, until i can get it fixed. | |||
| 06/17/2010 | 36330 | ||
| Lighting: 1) headlights: this is the date of the first time failure of my high-intensity headlights. driving up a remote curvy mountain road one headlight, my drivers headlight, failed as i was negotiating a hairpin corner and i almost cra shed as i instictively took my hand off the wheel to turn on and off my lights. the defective light turned back on using this method. now, both headlights are failing, sometimes both at the same time. i use the same method to restart them, only now, they are nolonger functional so i cannot drive at night, or on roads during the day that require headlights on. dealer would not warranty them at first failure because i was 300 miles over warranty period. 2) taillights: have had to replace both as they burned out prior to 36,000 miles. 3) front running lights: also from about 30,000 miles on, i have replaced them each, 5 times as they burned out. now the fuse blows anytime i install a new front running light. | |||
| 06/26/2012 | 42500 | ||
| Either one of the two headlights will randomly turn off while driving. they will sometimes come back on by themselves, or i can reset them by switching the headlights off and on again. the first time it happend was probably more than a year, ago, but it has been getting worse. i am no longer driving my car at night, for fear of getting into a wreck, until i can get it fixed. | |||
| 06/17/2010 | 36330 | ||
| Lighting: 1) headlights: this is the date of the first time failure of my high-intensity headlights. driving up a remote curvy mountain road one headlight, my drivers headlight, failed as i was negotiating a hairpin corner and i almost cra shed as i instictively took my hand off the wheel to turn on and off my lights. the defective light turned back on using this method. now, both headlights are failing, sometimes both at the same time. i use the same method to restart them, only now, they are nolonger functional so i cannot drive at night, or on roads during the day that require headlights on. dealer would not warranty them at first failure because i was 300 miles over warranty period. 2) taillights: have had to replace both as they burned out prior to 36,000 miles. 3) front running lights: also from about 30,000 miles on, i have replaced them each, 5 times as they burned out. now the fuse blows anytime i install a new front running light. | |||
| 06/26/2012 | 42500 | ||
| Either one of the two headlights will randomly turn off while driving. they will sometimes come back on by themselves, or i can reset them by switching the headlights off and on again. the first time it happend was probably more than a year, ago, but it has been getting worse. i am no longer driving my car at night, for fear of getting into a wreck, until i can get it fixed. | |||
| 05/01/2011 | 104000 | ||
| Purchased the car used and immediately noticed that the passenger side headlight would go out intermitently with no warning or apparent reason. turning the lights off and back on would bring both lights back on. now - a year later - the same thing is happening with both headlights. very scary. have been advised by a toyota dealer that the problem is bulb burnout. how can that be when they come on initially and work intermittently??? the cost to replace both bulbs is $527! this is a serious safety concern. can't afford a fix. what to do?? | |||
| 05/23/2012 | 166000 | ||
| The head lights just go off while you are driving and you must turn them off and back on again to get them to work .i already had this repaired and it is happening again ans to my knowledge there has not been a recall and obviously its a safety hazard. | |||