Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||||
| 00406 | 11/28/2006 | 10021180 | Direct-type tire pressure warning system diagnostic tips. *kb | 03/21/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 08/30/2011 | 62280 | ||
| Driving passenger vehicle at approximately 60 mph on a tollroad. normal clear daylight conditions at about 80 degrees. there was a load noise, then smoke and loss of vehicle stability. passenger side rear tire had a blowout. approximately one half of the tire in the side wall area was torn apart. tire was replaced. | |||
| 08/21/2010 | 40000 | ||
| The prius headlights turn off randomly while driving. sometimes one, sometimes both. there is no pattern and they go back on when the on/off switch is activated. this has been going on since about 40,000 miles. the bulbs were removed and reset and the right side was fixed, the left side fails less frequently. this is a potentially dangerous situation since the dealer does not seem to be sure of the cause of this problem. the cost to replace the bulbs is over $400. there is no guarantee that this will fix the problem. the tires wear out very quickly; replaced original tires at 22,209 miles and now at 50,287 miles the second set has to be replaced. the tire pressure light goes on continuously, regardless of pressure. | |||
| 03/01/2010 | 1 | 05/01/2007 | |
| 2007 toyota prius with tire failure and brakes grabbing. *kb the battery and headlights failed. the consumer stated toyota has since removed this particular type of bulb and assembly from production. when the vehicle was 1 year old the consumer was stopped by the police and given a warning for the headlight being out. however, when the consumer and her husband exited the vehicle, they along with the police officer found both headlights were working and he let them go without a citation. the consumer has since discovered that one headlight or the other will just go out on occasion during every drive. the brightness of the headlights began to dim when the vehicle was only a year old. toyota recommended using the headlights less and they further recommended not using the highly touted feature that allows the lights to automatically turn off after the vehicle has been turned off. last month, the consumer received a letter from toyota regarding information about a problem with the hid headlights. the letter stated the customer support program would reimburse for some cost relative to the defective headlights. however the local dealer did not agree and the cost far exceeded anything mentioned in the letter. the dealer informed the consumer the cost of installation for new bulbs would be $245 in labor for each headlight replacement, that was in addition to the exorbitant cost of the bulbs themselves. *jb | |||
| 06/23/2008 | 26000 | 1 | |
| The new tires we got on a new vehicle purchase lasted only about 10,000 miles, which was much lower than expected and lower than what the dealership said we should have gotten. *tr | |||
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||
| 08/21/2010 | 40000 | ||
| The prius headlights turn off randomly while driving. sometimes one, sometimes both. there is no pattern and they go back on when the on/off switch is activated. this has been going on since about 40,000 miles. the bulbs were removed and reset and the right side was fixed, the left side fails less frequently. this is a potentially dangerous situation since the dealer does not seem to be sure of the cause of this problem. the cost to replace the bulbs is over $400. there is no guarantee that this will fix the problem. the tires wear out very quickly; replaced original tires at 22,209 miles and now at 50,287 miles the second set has to be replaced. the tire pressure light goes on continuously, regardless of pressure. | |||
| TIRES - SIDEWALL | |||
| 03/15/2007 | 1999 | 1 | 10/28/2006 |
| Oem tire blowout on a 2007 prius touring edition purchased approximately before 11 /06 purchased new from a local toyota dealer. incident tire failed bridgestone turanza el400-02 size 195/55-16 dot el l3@dln3606 sidewall blowout right rear tire less then 2000 miles on tire itinerary was to drive to la leave saturday the 17th for home before leaving the house checked tire pressure cold in all four tires it was right on the recommended factory spec 33rear/35 front we left for la on the 3/15/07 at 5:00 pm we drove at or below posted i15 speed limits driving southbound left lane on i15 at 70 mph at about 6:30 pm without warning a loud metallic sound sounded like something hit the rear passenger door lower quarter about one minute later the low pressure tire warning light came on we were at exit 259 we contacted toyota roadside assistance for help with tire change to the spare hoping to get a replacement tire at the local toyota dealer so i could get off the limited range spare traveled another 70miles to barstow ca got to the local barstow toyota dealer did not have the tire in stock or even one to fit the tire size so i called where i purchased the car and they had no tire for the prius touring edition either and the best the dealer in barstow could do at that time was monday or tuesday morning!! !the 20th so the parts guys credit in the barstow toyota dealer found a firestone fire hawk gta-02 h not v rated at 1:30pm friday in my which i paid dollars for to get home on i contacted bridgestone customer affairs on 3/23 they opened a file took the blown tire in to a local bridgestone dealer and he looked at the tire and said it was caused by a defect and could to get a replacement he would have to special order the tire i am filing this complaint because of toyota and bridgestone total lack of continuing bury there head in the sand pass the buck, its not there problem support there customers it 3/29/07 and i still don't have4 reliable tires. *jb | |||
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||
| 03/18/2007 | 8983 | 3 | 11/04/2006 |
| Cause: flat tire in the front left or front right of the vehicle. the front left demonstrating the most severe hazard failure: the traction control system engages regularly due to a discrepancy between the spare and normal tire size. traction control cuts power to the drive wheels and cannot be overridden, causing vehicle to lose speed in non-deterministic manner. vehicle is not responsive. condition is worst during the first 40 miles driven on the spare tire but consequently improves due to learning inside the car computer. unfortunately, vehicle is most dangerous when the driver has the least control over the situation. correction: none, the manufacturer claims the vehicle is operating as designed. *tr | |||